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Guest Reviews
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7.1
Good
#32 out of 45
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Guest Rating Explained
Rating: 7.1 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.8 |
| Cleanliness: |
8.0 |
| Location: |
8.9 |
| Comfort: |
7.1 |
| Service: |
7.5 |
| Value: |
7.1 |
Details
No. of guest ratings: 10
Guest Recommended: Mixed
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Popularity Ranking Explained
Rating: #32 out of 45 hotels in Victoria ranked by guests.
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George from Everette, WA US stayed on December 04, 2004
"We had stayed here before & loved it so much we decided against booking a package deal so that we could stay here again, however, we were disappointed to be stuck in a room overlooking the climate control units (and having to deal with the noise). We decided not to try to change rooms(I had already called the hotel to confirm since I never received a confirmation from the internet service I booked thru and had been informed at that time that the internet service was not given any view rooms to book. We were futher disappointed when we also had the intermitent noise from a party during our second night's stay, which I suspect was in banquet room below us somewhere. I had explained to both the booking service & the hotel that we were celebrating our 25th wedding anniversary, and though we decided to take the room without a view to allow us to have an extra dinner out, we definitely would have chosen to either upgrade or stay at another hotel had we known of the noise issues. I was extremely disappointed that the reservation clerk could not have told us that on top of no view we would also have the noise issues to deal with. Because, we enjoyed our stay so much the first time, and because the restuarant & housekeeping staff were both excellent, we may decided to try this hotel again, but we definitely, will be booking directly with the hotel and being very specific about our room expectations. Overall, I'd have to rate my stay there disappointing as we went with high expectations to celebrate a special time and unfortunately, those expectations were not met."
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Anonymous guest from St Albert, AB CA stayed on August 18, 2004
"Would highly recommend this hotel."
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Anonymous guest from Sumner, WA US stayed on July 18, 2004
"Our room was very hot - no A/C, and noisy at night. The sofa bed was broken. Expected more for the price-"
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Anonymous guest from Grande Prairie, AB CA stayed on February 16, 2004
"Did not get the type of room that was booked staff did nothing to correct this. when keys didn't work had to make four trips to front desk to get problem solved took over half an hour."
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Barbara from Maple Ridge, BC CA stayed on November 08, 2003
"We were astounded by the price and what we got for it! It was incredible. With four people the accomodations were wonderful; comfortable, inviting, updated, and very spacious. We will certainly be visiting again and will definetly spread the word amongs our frieds and relatives.
Thank you for you great service!
Barb and Mark Stevens
Maple Ridge, B.C."
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Overview & Amenities
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Renovated 4 star Canada Select, 3 Diamond Hotel featuring contemporary elegance, upscale amenities, a great downtown location and friendly service. Spacious rooms and suites, many with kitchens and balconies.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1100
Services Description
-coffee shop -gift shop
-disabled parking -disabled access
-lounge / bar area -lounges
-meets ada specs -non smoking rooms
-hotel safe -guest laundry
-front desk lmtd
-some facilities may include a charge
Attraction Info
Dining Info
Recreation Info
-cardio equipment
-golf
-indoor pool
-limited health club
-sauna
-spa
-tennis courts
-whirlpool
Room Type Descriptions
Standard queen
these deluxe non view guestrooms are located on lower
floors. rooms come equipped with one queen bed full bath
desk tv hair dryer iron and ironing board.
standard two double
these deluxe non view guestrooms are located on lower
floors. rooms come equipped with double beds full bath desk
tv hair dryer iron and ironing board.
standard two queen ocean view
these deluxe guestrooms are located on higher floors
overlooking the straits of juan de fuca and the olympic
mountain range. these rooms come equipped with two queen
beds full bath tv hair dryer iron and ironing board.
standard two queen harbour view
these deluxe guestrooms are located on higher floors
overlooking the beautiful inner harbour of downtown
victoria. these rooms come equipped with two queen beds full
bath tv hair dryer iron and ironing board.
king one bedroom suite ocean view
these deluxe suites are located on higher floors overlooking
the juan de fuca straits and olypmic mountains. master
bedroom has one king bed plus a television. suites also
include a balcony living room with sofabed full bath kitchen
and dining room area.
king one bedroom suite harbour view
these deluxe suites are located on higher floors overlooking
the beautiful inner harbour of downtown victoria. master
bedroom has one king bed plus a television. suites also
include a balcony living room with sofabed full bath kitchen
and dining room area.
two bedroom suite ocean view
situated on higher floors with views of the straits of juan
de fuca and the olympic mountain range. master bedroom has
king size bed ensuite and television. second bedroom has one
double bed. the suite has a balcony living room with sofabed
bath kitchen and dining area.
room amenities-
available in all rooms
- alarm clock - bathtub only
- cable tv - coffee/tea maker
- color tv - direct dial phone
- ironing board - jacuzzi
- kitchen - minibar
- modem dataport.
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Booking Information
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The hotel you have selected -- Harbour Towers Hotel & Suites -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Harbour Towers Hotel & Suites through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Harbour Towers Hotel & Suites computer reservation system in Victoria, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Harbour Towers Hotel & Suites. For your comfort and peace of mind, you may even.
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