Harbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour TowersHarbour Towers

Comfortable hotel near Victoria's harbour with kitchenettes, ocean views and indoor pool

Pros
  • Free Wi-Fi
  • Numerous guests were pleased with the level of customer service they received
  • The hotel was praised for its proximity to the waterfront and attractions
  • Several lodgers were pleased with their clean and well-equipped rooms
  • All rooms come with a mini-fridge and microwaves are available upon request
  • Some guests enjoyed meals at the hotel
Cons
  • Parking is $15 per day for guests who stay less than 5 nights
  • A few guests complained of no air conditioning in the hotel
  • A few guests said the hotel was a little dated
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Freebies
Free Wi-fi
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Rates & Availability
Editor's Analysis
Updated Oct 11, 2014
Overview
Located about a 4-minute walk from Victoria Auto and Passenger Ferry Terminal and a 2-minute drive from the Trans-Canada Highway, Harbour Tower is suitable for business or vacation travellers who prefer a hotel with on-site dining, meeting/banquet space and easy access to the highway and ferry terminal.

Each of this smoke-free hotel's guests rooms comes equipped with free Wi-Fi or wired Internet, cable TV, a mini-fridge, a coffeemaker, an iron and ironing board and a hair dryer. Microwaves are available free upon request. 

Rooms with a harbour or ocean view, a kitchenette, a jetted tub and a seating area with a sofabed are also available, as are wheelchair-accessible rooms. Up to two pets are permitted per room for $35 per room, per stay.

Hotel amenities include an indoor pool and hot tub, a dry sauna, a fitness centre, over 13,000 square feet of meeting space, a 24-hour business centre, guest laundry and on-site dining at Vic's Restaurant, which serves breakfast and dinner daily.  The hotel will sometimes shuttle guests to downtown destinations if the bellman is on duty and available. Parking is $15 per day but the hotel will waive this fee for stays of 5 nights or more.

The British Columbia Legislature Building is about a 5-minute walk from the hotel, while The Bay Centre offers shopping 4 minutes away by car. Victoria's city centre is roughly a 7-minute drive away and Victoria International Airport (YYJ) is a 32-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 28, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by guests, who characterized them as friendly, helpful, knowledgeable and attentive. 

Numerous travellers praised the hotel's location. They found it close to the waterfront, downtown Victoria, the ferry terminal, Beacon Hill Park, the parliament buildings and the Royal BC Museum. 

Several reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, bright, well equipped and quiet, with great harbour views and comfortable beds and pillows.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

A few guests complained that the hotel did not have air conditioning, and a few other guests complained that the hotel was a little dated.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 1,026 reviews.

TripAdvisor.com guest reviews ranked the hotel #25 of 57 Victoria hotels with an average rating of 4 out of 5 from 594 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 165 reviews.

The author corresponded with the hotel on May 28, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.0
Very Good

Rated 8.0/10 based on 1617 reviews

Ranked #33 out of 57 hotels in Victoria


8 out of 10 | Adrian stayed August 11, 2013

"Great price and location"

"Had a great time at the hotel. Was within a short walking distance to everything."

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7 out of 10 | Verified Guest stayed June 17, 2010

"Location, location, location"

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8 out of 10 | Lutgerdina stayed May 22, 2010

"The facilities for nice sitting could be better"

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8 out of 10 | George stayed December 04, 2004

"We had stayed here before & loved it so much we decided against booking a package deal so that we could stay here again, however, we were disappointed to be stuck in a room overlooking the climate control units (and having to deal with the noise). We decided not to try to change rooms(I had already called the hotel to confirm since I never received a confirmation from the internet service I booked thru and had been informed at that time that the internet service was not given any view rooms to book. We were futher disappointed when we also had the intermitent noise from a party during our second night's stay, which I suspect was in banquet room below us somewhere. I had explained to both the booking service & the hotel that we were celebrating our 25th wedding anniversary, and though we decided to take the room without a view to allow us to have an extra dinner out, we definitely would have chosen to either upgrade or stay at another hotel had we known of the noise issues. I was extremely disappointed that the reservation clerk could not have told us that on top of no view we would also have the noise issues to deal with. Because, we enjoyed our stay so much the first time, and because the restuarant & housekeeping staff were both excellent, we may decided to try this hotel again, but we definitely, will be booking directly with the hotel and being very specific about our room expectations. Overall, I'd have to rate my stay there disappointing as we went with high expectations to celebrate a special time and unfortunately, those expectations were not met."

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9 out of 10 | Verified Guest stayed August 18, 2004

"Would highly recommend this hotel."

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4 out of 10 | Verified Guest stayed July 18, 2004

"Our room was very hot - no A/C, and noisy at night. The sofa bed was broken. Expected more for the price-"

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4 out of 10 | Verified Guest stayed February 16, 2004

"Did not get the type of room that was booked staff did nothing to correct this. when keys didn't work had to make four trips to front desk to get problem solved took over half an hour."

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10 out of 10 | Barbara stayed November 08, 2003

"We were astounded by the price and what we got for it! It was incredible. With four people the accomodations were wonderful; comfortable, inviting, updated, and very spacious. We will certainly be visiting again and will definetly spread the word amongs our frieds and relatives. Thank you for you great service! Barb and Mark Stevens Maple Ridge, B.C."

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Location
Map Marker Harbour Towers
345 Quebec Street, Victoria, BC