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Harbour Towers

Harbour Towers is a 4 star hotel in Victoria, British Columbia, Canada 345 Quebec Street, Victoria, BC, Canada
Estimated Price
$179
CAD
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Guest Reviews
Amenities
Booking Information

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Clean, comfortable rooms, ocean views, indoor pool & sauna, an easy walk to harbour

Pros
  • Free Wi-Fi
  • Numerous guests were pleased with the level of customer service they received
  • The hotel was praised for its proximity to the waterfront and attractions
  • Several lodgers were pleased with their clean and well-equipped rooms
  • All rooms come with a mini-fridge and microwaves are available upon request
  • Some guests enjoyed meals at the hotel
Cons
  • A few guests complained of no air conditioning in the hotel
  • A few guests said the hotel was a little dated

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Editor's Analysis
Updated on Jul 5, 2014
Overview
Located about a 4-minute walk from Victoria Auto and Passenger Ferry Terminal and a 2-minute drive from the Trans-Canada Highway, Harbour Tower is suitable for business or vacation travellers who prefer a hotel with on-site dining, meeting/banquet space and easy access to the highway and ferry terminal.

Each of this smoke-free hotel's guests rooms comes equipped with free Wi-Fi or wired Internet, cable TV, a mini-fridge, a coffeemaker, an iron and ironing board and a hair dryer. Microwaves are available free upon request. 

Rooms with a harbour or ocean view, a kitchenette, a jetted tub and a seating area with a sofabed are also available, as are wheelchair-accessible rooms. Up to two pets are permitted per room for $35 per room, per stay.

Hotel amenities include an indoor pool and hot tub, a dry sauna, a fitness centre, over 13,000 square feet of meeting space, a 24-hour business centre, guest laundry and on-site dining at Vic's Restaurant, which serves breakfast and dinner daily.  The hotel will sometimes shuttle guests to downtown destinations if the bellman is on duty and available. Parking is $15 per day but the hotel will waive this fee for stays of 5 nights or more.

The British Columbia Legislature Building is about a 5-minute walk from the hotel, while The Bay Centre offers shopping 4 minutes away by car. Victoria's city centre is roughly a 7-minute drive away and Victoria International Airport (YYJ) is a 32-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 28, 2014
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by guests, who characterized them as friendly, helpful, knowledgeable and attentive. 

Numerous travellers praised the hotel's location. They found it close to the waterfront, downtown Victoria, the ferry terminal, Beacon Hill Park, the parliament buildings and the Royal BC Museum. 

Several reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, bright, well equipped and quiet, with great harbour views and comfortable beds and pillows.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

A few guests complained that the hotel did not have air conditioning, and a few other guests complained that the hotel was a little dated.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 1,026 reviews.

TripAdvisor.com guest reviews ranked the hotel #25 of 57 Victoria hotels with an average rating of 4 out of 5 from 594 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 165 reviews.

The author corresponded with the hotel on May 28, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.9
Good
Guest Rating Explained
Rating: 7.9 / 10 Details

No. of guest reviews: 741
Guest Recommended: Yes
Guest Ranking Explained

Harbour Towers is #34 out of 57 hotels in Victoria ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Adrian from Nanaimo, BC CA rated Harbour Towers 8 out of 10 on August 11, 2013 Verified Guest Hotel Review

"Great price and location"
"Had a great time at the hotel. Was within a short walking distance to everything."
Hotel review by guest is Positive
Darcy from Lasqueti Island, BC CA rated Harbour Towers 9 out of 10 on June 17, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Berta from Port Alberni, BC CA rated Harbour Towers 9 out of 10 on March 20, 2013 Verified Guest Hotel Review

"Highly recommended for affodability and comfort."

Hotel review by guest is Positive
Verified Guest from Seabrook Island, SC US rated Harbour Towers 7 out of 10 on June 17, 2010 Verified Guest Hotel Review

"Location, location, location"
Hotel review by guest is Positive
Lutgerdina from Amsterdam, NL rated Harbour Towers 8 out of 10 on May 22, 2010 Verified Guest Hotel Review

"The facilities for nice sitting could be better"
Hotel review by guest is Positive
Verified Guest from Vancouver, BC CA rated Harbour Towers 8 out of 10 on April 11, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Danielle from Granby, QC CA rated Harbour Towers 6 out of 10 on August 12, 2005 Verified Guest Hotel Review
Hotel review by guest is Unknown
Bev from Maple Ridge, BC CA rated Harbour Towers 8 out of 10 on July 02, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
George from Everette, WA US rated Harbour Towers 8 out of 10 on December 04, 2004 Verified Guest Hotel Review

"We had stayed here before & loved it so much we decided against booking a package deal so that we could stay here again, however, we were disappointed to be stuck in a room overlooking the climate control units (and having to deal with the noise). We decided not to try to change rooms(I had already called the hotel to confirm since I never received a confirmation from the internet service I booked thru and had been informed at that time that the internet service was not given any view rooms to book. We were futher disappointed when we also had the intermitent noise from a party during our second night's stay, which I suspect was in banquet room below us somewhere. I had explained to both the booking service & the hotel that we were celebrating our 25th wedding anniversary, and though we decided to take the room without a view to allow us to have an extra dinner out, we definitely would have chosen to either upgrade or stay at another hotel had we known of the noise issues. I was extremely disappointed that the reservation clerk could not have told us that on top of no view we would also have the noise issues to deal with. Because, we enjoyed our stay so much the first time, and because the restuarant & housekeeping staff were both excellent, we may decided to try this hotel again, but we definitely, will be booking directly with the hotel and being very specific about our room expectations. Overall, I'd have to rate my stay there disappointing as we went with high expectations to celebrate a special time and unfortunately, those expectations were not met."
Hotel review by guest is Positive
Verified Guest from St Albert, AB CA rated Harbour Towers 9 out of 10 on August 18, 2004 Verified Guest Hotel Review

"Would highly recommend this hotel."
Hotel review by guest is Positive
Keith from Saskatoon, SK CA rated Harbour Towers 8 out of 10 on July 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Sumner, WA US rated Harbour Towers 4 out of 10 on July 18, 2004 Verified Guest Hotel Review

"Our room was very hot - no A/C, and noisy at night. The sofa bed was broken. Expected more for the price-"
Hotel review by guest is Positive
Robbin from Puyalllup, WA US rated Harbour Towers 9 out of 10 on July 05, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Grande Prairie, AB CA rated Harbour Towers 4 out of 10 on February 16, 2004 Verified Guest Hotel Review

"Did not get the type of room that was booked staff did nothing to correct this. when keys didn't work had to make four trips to front desk to get problem solved took over half an hour."
Hotel review by guest is Negative
Dave from St Albert, AZ CA rated Harbour Towers 7 out of 10 on December 23, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Barbara from Maple Ridge, BC CA rated Harbour Towers 10 out of 10 on November 08, 2003 Verified Guest Hotel Review

"We were astounded by the price and what we got for it! It was incredible. With four people the accomodations were wonderful; comfortable, inviting, updated, and very spacious. We will certainly be visiting again and will definetly spread the word amongs our frieds and relatives. Thank you for you great service! Barb and Mark Stevens Maple Ridge, B.C."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Golf Course (nearby)
  • Ballroom
  • Jacuzzi
  • Massage
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Shops in Hotel
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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7.9
Good

#34 out of 57 hotels in Victoria city based on 741 guest reviews

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8.5 Very Good
Coast Victoria Harbourside
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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