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Guest Reviews
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8.4
Very Good
#3 out of 45
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Guest Rating Explained
Rating: 8.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
9.3 |
| Cleanliness: |
7.6 |
| Location: |
8.6 |
| Comfort: |
8.3 |
| Service: |
8.7 |
| Value: |
7.7 |
Details
No. of guest ratings: 5
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #3 out of 45 hotels in Victoria ranked by guests.
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Robert from Swansea, GB stayed on July 28, 2004
"THE AIR CONDITIONING AT THE ROOM WAS POOR - OUR ROOM WAS UNCOMFORTABLY HOT AT NIGHT"
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Agneta from North Vancouver, BC CA stayed on January 15, 2004
"We noticed dust on the hall tables and the windows in the Bengal Lounge were very dirty - a surprise. Our room was lovely and we were delighted to be upgraded to a room with a view. Staff were friendly everywhere and the rooms are lovely. Thank you.
The breakfast staff at Kiplings was especially friendly and we had a lovely time."
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Joan from Philadelphia, PA US stayed on January 02, 2004
"The room was cold-but the quick response with a space heater made it compfortable."
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Evelyn from Inman, GA US stayed on November 23, 2003
"We were thrilled with our stay at the Empress. It was a beautiful, historic hotel and everything in it was lovely and tasteful. The staff was very pleasant and helpful."
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Marcella from Chugiak, AK US stayed on October 26, 2003
"sSeveral of our children gave us this stay as a surprise 40th wedding anniversary gift.
The person in charge of our visit, Salam Guenette, was excellent.
Thank you for the "best" anniversary place to stay. I plan to visit again, it was so nice!
We so enjoyed the comfortable rooms that were a pleasure to be in and the housekeeping was faultless!
Thank you for the time and trouble to make a really pleasurable experience for your guests. Everything was so nice. And we even came home laden with gifts from the Empress: tea, a tea trivet and a book that I said I'd like to buy, but lo and behold! I received it as a gift! Such hospitality!
Tom and Terrie Kolean"
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Overview & Amenities
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Rising regally on the banks of Victoria's Inner Harbour and representing the center of the local community, The Fairmont Empress has been completely restored to her turn-of-the-century beauty. The Resort is located in the heart of Victoria only blocks away from Old Town, the Royal British Museum, and seaside restaurants and shops. Each of the 460 guest rooms are unique in design and elegantly-appointed. Different rooms offer magnificent views of the city, courtyard or gardens, or a spectacular view of Victoria's Inner Harbour. With its traditional decor, the hotel has a variety of suite and guest room sizes and categories. Guests can take advantage of the indoor swimming pool and spa facilities. Guests are encouraged to enjoy afternoon tea, brunch, or dinner in the Bengal Lounge or Empress Room restaurants.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
ballroom banquet facility
bar barber/beauty shop
coffee shop conference room
convenience store dataport
elevators executive/club floors
gift shop handicap facilities
ice/vending machines indoor pool
locker room lounge
meeting room newsstand
non-smoking rooms restaurant
sauna spa
steam room
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
health club
parking facilities -
disabled parking
garage parking
outdoor parking
truck/rv parking
public area facilities -
high speed internet access 13.95 cad
off-site facilities -
chargeable facilities -
business center
fitness center
health club
meeting and convention facilities -
total nbr of meeting rooms - 6
total measurement, all rooms - 10029 sq meters
total meeting room capacity - 822
capacity of largest meeting room - 350
measurement of largest meeting room - 4560 sq meters
capacity of smallest meeting room - 8
measurement of smallest meeting room - 13 sq meters
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Attraction Info
Dining Info
Recreation Info
On-site recreations -
exercising fine dining
rower stair stepper
stationary bike swimming
treadmill
Room Type Descriptions
Nbr of suites - 13
nbr of rooms for physically-challenged guests - 8
room amenities for all rooms -
room amenities -
120 ac / 220 ac / am/fm alarm clock / bath tub /
bathrobe / bathroom amenities / cable/satellite tv /
coffee/tea maker / color tv / desk / free newspaper /
hairdryer / handicapped room/facilities / iron/ironing
board / mini bar
technology -
dataport
room amenities for handicap rooms -
rails in bathroom
d1k -
max occupancy - 3
max nbr of rollaways - 0
room description -
fairmont rooms are finished in an elegant traditional
decor with luxurious duvets and draperies and a cosy
sitting area. they feature either 1 king or 1 queen or
2 double beds. approximately 275 sq. ft with limited
city views.
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Booking Information
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The hotel you have selected -- Fairmont Empress -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Fairmont Empress through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Fairmont Empress computer reservation system in Victoria, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Fairmont Empress. For your comfort and peace of mind, you may even.
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