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Well-liked Victoria hotel in Upper Harbour with indoor pool, free Wi-Fi and kitchen suites
- Free amenities: Wi-Fi, parking, local calls, newspapers
- Many guests found the rooms to be very clean, updated and comfortable
- Guests liked the staff of this hotel and found them accommodating and friendly
- Many guests were well pleased with the reasonable rates and good value of this hotel
- Several guests praised the food at the restaurant on site
- Guests liked the location, convenient to downtown, the Galloping Goose trail, shopping and entertainment venues
- No elevator to top floor (1 flight of stairs to access)
- Some guests complained of noise transfer from within the hotel
- Hotel a little dated according to a few guests
Updated Jun 10, 2017
This hotel is located in the Upper Harbour District of Victoria, overlooking the Gorge Waterway. There is a bus stop right outside and a nearby hop-on ferry taxi service in warmer months along the gorge waterway to get to downtown, an otherwise 8-minute drive or 30-minute walk along the waterfront.
The smoke-free hotel offers 73 guest rooms over 3 floors with no elevator. The first and second floors do not require climbing stairs to access, but the third floor requires 1 flight of stairs.
All rooms include free Wi-Fi, free local calls, a 43" flat screen TV with cable, a coffeemaker, a tea kettle, a mini-fridge, a desk, a safe, an iron and an ironing board, a hair dryer and air conditioning.
Some rooms include a sofabed, a separate bedroom, a living room, a full kitchen, a microwave, a dining table, and views of the Gorge Waterway.
Rooms are furnished with 2 double beds, 2 queen beds or 1 king bed.
Free parking is available on site.
Pets are welcome for $15 per pet, per night.
Restaurants on site:
The Old Coachman Eatery is open daily for breakfast and dinner.
The Loft is open daily from 11 am to 11 pm Sunday to Tuesday and until 1 am Wednesday to Saturday. It serves drinks as well as lunch and dinner and provides sports viewing and a pool table.
No room service is offered.
Off-site restaurants: include Tim Hortons, Subway, Pizzeria Prima Strada and other restaurants within a 10-minute walk.
Hotel amenities include an indoor pool, 2 dry saunas, a fitness centre, an Internet kiosk in lobby, a guest laundry, free newspapers and a meeting room.
What’s nearby? There are several shopping malls located within 5 to 10 minutes' drive of the hotel, with the Mayfair Shopping Centre being the closest. BC Whale Tours, the Inner Harbour and the Maritime Museum of BC are all about an 8-minute drive away. Butchart Gardens is a 23-minute drive.
Getting around: Guests who like to bike, jog or walk can access the Galloping Goose trail nearby and also walk along the waterfront all the way to the downtown district, which takes about 30 minutes. Canoe and kayak rentals, and the Harbour Ferry to ride along the waterway can be accessed in 10 minutes on foot. Victoria International Airport (YYJ) is 25 minutes by car without heavy traffic. (All travel times: Google Maps).
Confirmed by hotel June 10, 2017: pet fees and restaurant details
This friendly and well-maintained property was well pleasing to many guests, lots of whom were returning or planned to return for yet another stay. Value for price, on-site amenities, cleanliness, accommodating staff and convenient location were some of the main draws.more
Guests described the rooms as clean and comfortable with good TVs and shower pressure, and many found comfy beds.
The price was right. Many guests felt this hotel provided good value and a pleasant stay.
The staff were described as friendly, helpful and responsive.
The location was a highlight. Guests could explore the Upper Harbour district on bicycle or walk along the Gorge Waterway, enjoying the beautiful vistas. They could walk along the water's boardwalk and reach the Inner Harbour and Parliament buildings downtown. The Galloping Goose trail that goes across the gorge could be accessed within a half block's distance. The bus stop is directly outside the hotel, making it convenient for those using public transit. One guest remarked that the location was a peaceful and safe one with nearby restaurants.
The hotel was also very dog friendly and guests liked having a small off-leash dog park adjacent to the hotel.
Guests were typically pleased with the indoor pool on site.
Some recent guests enjoyed breakfast and other meals on site, although the restaurant ownership was in transition. One recent guest said, "The food was better and less expensive then some of the better restaurants in town."
Although this hotel was well liked by its guests, there was the occasional negative feedback.more
There were some complaints about the lack of an elevator to one of the floors. The manager responding explained how 2 of the hotel's 3 floors can be accessed without stairs due to the way the hotel is built and there is only one flight of stairs to the third level, and staff will help with carrying luggage. It seems that this hotel is built into the hill.
Occasionally, a guest would mention that the hotel was a little dated.
A few guests missed having a hot tub.
Some guests mentioned noise transfer from the bar music downstairs, neighbouring rooms, plumbing sounds, AC units and bathroom fan.
TripAdvisor.com guest reviewers ranked this hotel #25 of 56 Victoria hotels with an average score of 4 out of 5, based on 655 reviews.
Booking.com guest reviewers rated this hotel 7.8 out of 10, based on 407 reviews.
Ranked by Guests#