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Comfort Inn & Suites Victoria Vancouver Island

7.8 | Good
MAP CALL

Well-liked Victoria hotel near Mayfair mall offers suites, free hot breakfast & free parking

Pros
  • Free Wi-Fi, free parking, free hot breakfast, free local calls
  • Many guests were pleased and satisfied by the free breakfast
  • Numerous guests liked the location for being close to restaurants and shopping
  • Many guests found their rooms to be clean and comfortable
  • The beds were comfy said many guests
Cons
  • A couple of guests had issues with the in-room heat
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 22, 2015
Overview
The Comfort Inn & Suites is located on a main thoroughfare only one minute from the Trans-Canada Highway. It's with walking distance of the Mayfair Shopping Centre and restaurants (about 3 minutes).

All rooms are smoke-free and air-conditioned and come in a variety of sizes and bed types. Room amenities include free Wi-Fi, free local calls, a flat screen cable TV, a coffeemaker, a mini-fridge, a hair dryer, an iron and an ironing board, a desk with ergonomic chair and a telephone equipped with voice mail. Microwaves are available upon request and the hotel offers accessible rooms and one-bedroom suites. Pets are welcome at this hotel for a cost of $20/day.

Free parking is available on site, both underground and above ground, and besides a fitness centre, the hotel offers a business centre for guest use.

Dining on-site includes a free hot breakfast buffet featuring eggs, sausages, bacon and waffles and Redds Pub serves traditional pub fare from 11am to 10pm daily. Rosie’s Cold Beer & Wine Store, also on site, carries a selection of beers, wines, coolers, and spirits. Other dining options within walking distance include Boston Pizza (8 minutes), Denny's (5 minutes) and Red Robins Gourmet Burgers (7 minutes).

Nearby Victoria's attractions, all within a 6 minutes' drive or less, include the Inner Harbour, whale watching, the shops and restaurants of downtown Victoria, and the BC Maritime Museum. Butchart Gardens is about a 10-minute drive from the hotel and guests travelling by air will need at least 27 minutes to travel from the hotel to the Victoria International Airport (YYJ). (All walking and driving times were estimated using Google Maps.)

Confirmed with the hotel April 4, 2014: room amenities, free hot breakfast, fitness centre is newly renovated and the hotel has an on-site pub
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The Good
The hotel received a lot of positive feedback in the reviews consulted for this analysis.

Many guests appreciated the location of this hotel for being across from shopping and "convenient to many places" as one reviewer put it. Guests mentioned that it was centrally located and had nearby access to restaurants (Boston Pizza, Denny's and Red Robins), malls (Mayfair and Tilicum), businesses and to Pearkes Arena for a hockey tournament. One guest added, "We also checked out the Coldstream Salmon spawning which was 15 min away on highway 1."

Numerous guests enjoyed the selection and quality of the free breakfast buffet and several mentioned that it added value to an already reasonable room price.

Many guests considered the hotel to offer good value for the price, and along with the free breakfast, guests were appreciative of the free Wi-Fi and free parking the hotel provided. One guest was happy that the hotel accepted pets.

Lots of guests said they found the rooms clean and their beds comfortable. A couple of reviewers described quiet stays.

The staff received many compliments from reviewers for their friendly and helpful service.
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The Bad
There was some negative feedback in the reviews sourced online for this review.

A couple of guests complained about the towels the hotel provided, and one specifically said they were too thin and another complained that they were given only two towels.

A couple of reviewers said they had Wi-Fi issues and trouble staying connected.

A few guests said they did not enjoy the breakfast on site, and another two guests said the property was a little dated or older.

There were some complaints that seemed to be isolated  occurrences such as a key card not working, not enough staff on hand, the room smelled musty, one guest was given a room that was different than the room type he had booked, bathroom fan was noisy and one guest said they experienced extreme swings in room temperature.
more

Show Sources
Sources
TripAdvisor.com guest ratings were 4 out of 5 with a 74% recommendation rate based on 107 reviews and  the hotel received a Certificate of Excellence awarded in 2013.

Booking.com guest reviewers rated this hotel 8.1 out of 10, or "very good", based on 203 reviews.

Confirmed with the hotel April 4, 2014: room amenities, free hot breakfast, fitness centre is newly renovated and the hotel has an on-site pub
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.8
Good
#
37 / out of 57
hotels in Victoria

Rated 7.8/10 based on 2145 reviews

Ranked #37 out of 57 hotels in Victoria

2145
Map Marker Comfort Inn & Suites Victoria Vancouver Island
3020 Blanshard Street, Victoria, BC