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Coast Victoria Harbourside

Coast Victoria Harbourside is a 4 star hotel in Victoria, British Columbia, Canada 146 Kingston Street, Victoria, BC, Canada
Estimated Price
$181
CAD
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Guest Reviews
Amenities
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Conveniently located near downtown and offering views of the harbour

Pros 
  • Numerous guests liked being close to downtown Victoria
  • Many guests appreciated the hotel's free shuttle service
  • Several guests felt that the staff were congenial, professional, and willing to help
  • Several guests liked the hotel's view of the harbour
  • Free Internet, an indoor pool, and a fitness room
Cons 
  • Occasionally a guest felt that his/her room was small
  • Some guests thought that the parking was expensive
  • Occasionally a guest was inconvenienced with only having wired Internet in-room as opposed to wireless

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Editor's Analysis
Updated on Mar 19, 2012
Overview
The Coast Victoria Harbourside Hotel and Marina is located on the north side of Kingston Street, between Montreal Street and St. Lawrence Street in Victoria, British Columbia. The hotel is about 700m from the ferry terminal that connects Victoria to Port Angeles, Washington. The intersection of Douglas Street and Fort Street, very central to downtown Victoria, is roughly 1.6km from the hotel (Google Maps).

The Coast Victoria Harbourside Hotel & Marina, a smoke-free property, has 132 guest rooms and suites - many of them offering views of the inner harbour. Facilities at the hotel include a fitness room, an indoor pool, an outdoor pool, meeting space, banquet rooms, a restaurant (breakfast extra), a business centre, and secured underground parking ($11.95/night plus tax). 

The hotel also offers a complimentary in-town shuttle or harbour taxi for destinations such as shopping, attractions, and museums.

The standard room at the hotel is known as the Comfort Room (270 to 370 square feet) and all rooms in that category feature complimentary high speed Internet, mini-fridges, irons, ironing boards, hair dryers, air conditioning, and free local calls. Comfort rooms also feature work desks, ergonomic chairs, and 27" televisions. Bedding options for this room category are either one queen bed, one king bed, or two double beds. Upgraded rooms or suites at the pet friendly hotel offer at least the amenities in the Comfort Room and are more spacious.

Check in time is at 3pm while check out time is at noon.

Note: the hotel is closed until May 2012 for renovations (source: hotel's automated message and home page).
The Good
Guests that stayed at the Coast Victoria Harbourside Hotel and Marina were very impressed with the property. Complaints about the hotel were rare while the location, the staff, and numerous other aspects of the hotel received strong reviews.

Numerous guests liked the hotel's location for several different reasons. Some guests liked that it was close to downtown Victoria, other guests liked that there were restaurants nearby, and a few guests mentioned the ferry terminal nearby with service to Washington state. Many guests also indicated that they liked being close to the harbour.

The views that guests had from their rooms or from the hotel's restaurant received lots of praise. Numerous guests had rooms that overlooked the Victoria harbour and some called their view "amazing," "incredible," or "lovely." One guest said that the "lounge and dining room (had) the best views in the city."

The staff at the hotel received several compliments and they were frequently described as "friendly," "helpful," and professional. The hotel was also well liked for cleanliness and for value. 

In regard to the latter, some guests mentioned that the hotel had a free shuttle into downtown Victoria. One guest stated that the "free shuttle service...was a huge asset” and others appeared to have similar opinions.

The Bad
Numerous guests reviewed the property and few had bad things to say. In fact, even reviewers who were prompted to indicate what they did not like about the hotel often left the field blank or wrote "nothing."

However, there were a few complaints that had multiple adherents. For example, some guests stated that the rooms were small. Also, occasionally a guest complained that the parking fee was expensive. 

Some guests had trouble with the in-room Internet service at the hotel that was wired as opposed to wireless. The weakness of wired Internet for one guest was that the cord hook-ups didn't work with things like tablets or smartphones.

Overall this hotel seemed to be quite popular and satisfaction rates were high.
Expedia.ca guest ratings averaged to 4.4 points out of 5 and 90% of the guests recommended the hotel.

Priceline.com guest ratings averaged to 8.7 points out of 10 and the site had 131 reviews.

TripAdvisor.com ranked the hotel 22nd of 69 hotels and the site had 212 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.5
Very Good

#24 out of 57
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 467
Guest Recommended: Yes
Guest Ranking Explained

Coast Victoria Harbourside is #24 out of 57 hotels in Victoria ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Big Valley, AB CA rated Coast Victoria Harbourside 10 out of 10 on March 19, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Gary from Edmonton, AB CA rated Coast Victoria Harbourside 8 out of 10 on July 16, 2011 Verified Guest Hotel Review

"Great experience at the 'Coast'"
"Everything was excellent: Great service clean and luxurious room close to downtown Nice restaurant and great food 'Blue Crab' Know your fish before ordering so you get what you asked for."
Hotel review by guest is Positive
Verified Guest from Brackendale, BC CA rated Coast Victoria Harbourside 7 out of 10 on April 25, 2011 Verified Guest Hotel Review

"nice and qiuet. love the walk to town along shore line."
Hotel review by guest is Positive
Micheal rated Coast Victoria Harbourside 10 out of 10 on April 23, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Cindy from Surrey, BC CA rated Coast Victoria Harbourside 8 out of 10 on April 01, 2011 Verified Guest Hotel Review

"Great family hotel with shuttle service downtown if needed."
"Great family hotel with shuttle service downtown if needed, but only a 15 minute walk to the inner harbour. Close to Fisherman's Wharf and walkways along the inner harbour. I would recommended to my family & friends."
Hotel review by guest is Positive
Scott from St. Catharines, ON CA rated Coast Victoria Harbourside 10 out of 10 on February 25, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Verified Guest from Victoria, BC CA rated Coast Victoria Harbourside 3 out of 10 on August 09, 2009 Verified Guest Hotel Review

"More modern rooms, more comfortable beds. Imformative staff... we were given a ticket for our car, but not told what floor it was on or the stall number or that there was a code to get out... proved to be very frustrating!"
Hotel review by guest is Positive
Verified Guest from Mukilteo, WA US rated Coast Victoria Harbourside 8 out of 10 on August 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Arek from Burgess Hill, EN rated Coast Victoria Harbourside 8 out of 10 on August 12, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Mary ann from Lindenhurst, IL US rated Coast Victoria Harbourside 10 out of 10 on August 08, 2006 Verified Guest Hotel Review

"We really enjoyed our stay and felt very comfortable. The front desk went out of their way to help us find a drug store with a pharmacy. Our room requests were always fulfilled with little or no wait."
Hotel review by guest is Positive
Norman from Vancouver, WA US rated Coast Victoria Harbourside 9 out of 10 on July 10, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Amsterdam, NL rated Coast Victoria Harbourside 8 out of 10 on June 21, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
David from Lakewood, WA US rated Coast Victoria Harbourside 10 out of 10 on June 17, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Scott from Puslinch, ON CA rated Coast Victoria Harbourside 9 out of 10 on March 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Kelowna, BC CA rated Coast Victoria Harbourside 8 out of 10 on February 22, 2006 Verified Guest Hotel Review

"Great place to stay. I recommend it to anyone who needs to go to Victoria."
Hotel review by guest is Positive
Chris from Thousand Oaks, CA US rated Coast Victoria Harbourside 9 out of 10 on September 20, 2005 Verified Guest Hotel Review

"We came by ferry from WA and were able to walk to the hotel by way of the lovely waterside pathway. Get deal and nice amentities. Hotel's restuarant was very nice and over-priced."
Hotel review by guest is Positive
William from Tigard, OR CA rated Coast Victoria Harbourside 9 out of 10 on August 25, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
James from Terrigal, AU rated Coast Victoria Harbourside 10 out of 10 on August 12, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Terry from Courtenay, BC CA rated Coast Victoria Harbourside 8 out of 10 on July 10, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Gordon from Surrey, BC CA rated Coast Victoria Harbourside 8 out of 10 on June 10, 2005 Verified Guest Hotel Review

"Really enjoyed the great view from the room of the fascinating activities in the harbour. Easy access to the harbour walkway, ferry and taxis. Complimentary rides to and from the bus terminal much appreciated. A pity that the room was not equipped with a small refrigerator. My wife and I are not keen on any kind of shellfish, so the menu in the restaurant was rather limited from our viewpoint, but the staff were very attentive and we enjoyed the halibut."
Hotel review by guest is Positive
Carliane from Havana, FL US rated Coast Victoria Harbourside 10 out of 10 on March 28, 2005 Verified Guest Hotel Review

"The bathroom stayed foggy and the floor was easily flooded because the curtain didn't close well. We were in a King-size room on the far right of the elevators. I don't remember which room number because we stayed in too many different places. Other than this, the hotel and its staff were incredible. We dined late and the bartender made sure we could still get food. We needed to stay an extra night and the desk staff made it happen but had to work on the rooms for to make everything work out for everyone else. We got great advice from the concierge as to where to do laundry and even which dryer worked the best for our money... There were two drawbacks. One is not enought outlets for two people trying to recharge cell phones and digital camera batteries all at the same time. This is a problem in most hotels... The other issue is becoming less of an issue in US hotels but I saw it still in the BC rooms and that is the heating/AC unit is not programmable by a value only a red or blue bar. Consequently, the room was overly hot or cold and by the time we finished tweaking it, we were leaving to do other things. I've seen these same units functioning with wall-mounted thermostats and they work nicely. I've often used the comments, but never written them, from Epinions, Frommers, etc. I notice no one has commented on the Harbourside Hotel at Epinions. I was really impressed with your hotel and will try to place my comments on these sites for others to enjoy their stays, too. Thank you!"
Hotel review by guest is Positive
Bryna from Spruce Grove, AB CA rated Coast Victoria Harbourside 9 out of 10 on November 14, 2004 Verified Guest Hotel Review

"We had a wonderful stay. The location is absolutely beautiful. The fitness center and the pool were wonderful and a great way to begin the day. The Blue Crab restaurant is unbelievable. The evening we dined there was exceptional. The view was outstanding and the food beyond our expectations. We will be back for another visit."
Hotel review by guest is Positive
Deanna from Roscoe, IL US rated Coast Victoria Harbourside 10 out of 10 on August 12, 2004 Verified Guest Hotel Review

"I will make a point of staying here at my next stay at Victoria."
Hotel review by guest is Positive
Kathy from Roscoe, IL US rated Coast Victoria Harbourside 10 out of 10 on August 12, 2004 Verified Guest Hotel Review

"I will definitely stay here when I visit Victoria again."
Hotel review by guest is Positive
David from Bonita Springs, FL US rated Coast Victoria Harbourside 9 out of 10 on July 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Southampton, GB rated Coast Victoria Harbourside 8 out of 10 on July 11, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark and cheryl from Kent, WA US rated Coast Victoria Harbourside 8 out of 10 on May 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Indian Harbour Bch, FL US rated Coast Victoria Harbourside 9 out of 10 on May 11, 2004 Verified Guest Hotel Review

"I will definitely consider staying at a Coast Hotel on a future trip to the US Northwest or western Canadian coast!"
Hotel review by guest is Positive
Joe from Portland, OR US rated Coast Victoria Harbourside 9 out of 10 on April 25, 2004 Verified Guest Hotel Review

"Plan to return next year"
Hotel review by guest is Positive
Eleanor from Whaletown, BC CA rated Coast Victoria Harbourside 9 out of 10 on April 11, 2004 Verified Guest Hotel Review

"The hotel staff were invariably helpful and service was excellent but the star attraction for me was the food. The menu is great and the flavour and presentation lived up to the promise even though, being very tired at the end of the day, we used room service. The meals arrived fresh and at the correct temperature. My only regret was that I couldn't stay longer to try a few more meals."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Water Activities
  • Fishing
  • Photocopier
  • Ballroom
  • Full-service catering
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Free Parking

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