Harbourfront Victoria hotel with air conditioning, free area shuttle & indoor-outdoor pool
- Free amenities: Wi-Fi, area shuttle
- Numerous reviewers were pleased with the level of customer service they received
- Many travellers praised the hotel's proximity to downtown and the harbour
- The hotel's rooms were found to be clean with great views
- The hotel's parking fee was considered expensive by a few patrons $15/night
- A few guests reported worn bathrooms and small balconies
Updated Nov 2, 2014
All property details verified by a front desk agent, May 27, 2014
TripAdvisor.com guest reviews ranked the hotel #14 of 57 Victoria hotels with an average rating of 4 out of 5 from 442 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 179 reviews.
The author corresponded with the hotel on May 27, 2014 to verify some information.
9 out of 10 | Randall stayed August 24, 2014
"this was a very comfortable hotel. the staff was very friendly and helpful. the location is excellent, within walking distance to everything, yet it is far enough away where it was quiet. the Blue Crab restaurant is excellent."
8 out of 10 | Gary stayed July 16, 2011
"Great experience at the 'Coast'"
"Everything was excellent: Great service clean and luxurious room close to downtown Nice restaurant and great food 'Blue Crab' Know your fish before ordering so you get what you asked for."
7 out of 10 | Verified Guest stayed April 25, 2011
"nice and qiuet. love the walk to town along shore line."
8 out of 10 | Cindy stayed April 01, 2011
"Great family hotel with shuttle service downtown if needed."
"Great family hotel with shuttle service downtown if needed, but only a 15 minute walk to the inner harbour. Close to Fisherman's Wharf and walkways along the inner harbour. I would recommended to my family & friends."
3 out of 10 | Verified Guest stayed August 09, 2009
"More modern rooms, more comfortable beds. Imformative staff... we were given a ticket for our car, but not told what floor it was on or the stall number or that there was a code to get out... proved to be very frustrating!"
10 out of 10 | Mary ann stayed August 08, 2006
"We really enjoyed our stay and felt very comfortable. The front desk went out of their way to help us find a drug store with a pharmacy. Our room requests were always fulfilled with little or no wait."
8 out of 10 | John stayed February 22, 2006
"Great place to stay. I recommend it to anyone who needs to go to Victoria."
9 out of 10 | Chris stayed September 20, 2005
"We came by ferry from WA and were able to walk to the hotel by way of the lovely waterside pathway. Get deal and nice amentities. Hotel's restuarant was very nice and over-priced."
8 out of 10 | Gordon stayed June 10, 2005
"Really enjoyed the great view from the room of the fascinating activities in the harbour. Easy access to the harbour walkway, ferry and taxis. Complimentary rides to and from the bus terminal much appreciated. A pity that the room was not equipped with a small refrigerator. My wife and I are not keen on any kind of shellfish, so the menu in the restaurant was rather limited from our viewpoint, but the staff were very attentive and we enjoyed the halibut."
10 out of 10 | Carliane stayed March 28, 2005
"The bathroom stayed foggy and the floor was easily flooded because the curtain didn't close well. We were in a King-size room on the far right of the elevators. I don't remember which room number because we stayed in too many different places. Other than this, the hotel and its staff were incredible. We dined late and the bartender made sure we could still get food. We needed to stay an extra night and the desk staff made it happen but had to work on the rooms for to make everything work out for everyone else. We got great advice from the concierge as to where to do laundry and even which dryer worked the best for our money... There were two drawbacks. One is not enought outlets for two people trying to recharge cell phones and digital camera batteries all at the same time. This is a problem in most hotels... The other issue is becoming less of an issue in US hotels but I saw it still in the BC rooms and that is the heating/AC unit is not programmable by a value only a red or blue bar. Consequently, the room was overly hot or cold and by the time we finished tweaking it, we were leaving to do other things. I've seen these same units functioning with wall-mounted thermostats and they work nicely. I've often used the comments, but never written them, from Epinions, Frommers, etc. I notice no one has commented on the Harbourside Hotel at Epinions. I was really impressed with your hotel and will try to place my comments on these sites for others to enjoy their stays, too. Thank you!"
9 out of 10 | Bryna stayed November 14, 2004
"We had a wonderful stay. The location is absolutely beautiful. The fitness center and the pool were wonderful and a great way to begin the day. The Blue Crab restaurant is unbelievable. The evening we dined there was exceptional. The view was outstanding and the food beyond our expectations. We will be back for another visit."
10 out of 10 | Deanna stayed August 12, 2004
"I will make a point of staying here at my next stay at Victoria."
10 out of 10 | Kathy stayed August 12, 2004
"I will definitely stay here when I visit Victoria again."
9 out of 10 | Verified Guest stayed May 11, 2004
"I will definitely consider staying at a Coast Hotel on a future trip to the US Northwest or western Canadian coast!"
9 out of 10 | Joe stayed April 25, 2004
"Plan to return next year"
9 out of 10 | Eleanor stayed April 11, 2004
"The hotel staff were invariably helpful and service was excellent but the star attraction for me was the food. The menu is great and the flavour and presentation lived up to the promise even though, being very tired at the end of the day, we used room service. The meals arrived fresh and at the correct temperature. My only regret was that I couldn't stay longer to try a few more meals."