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Coast Victoria Harbourside

Coast Victoria Harbourside is a 4 star hotel in Victoria, British Columbia, Canada 146 Kingston Street, Victoria, BC, Canada
Estimated Price
$178
CAD
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Guest Reviews
Amenities
Booking Information

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Overlooks inner harbour, offers free downtown shuttle, indoor/outdoor pool, dining

Pros
  • Free Wi-Fi
  • Many travellers praised the hotel's proximity to downtown and the harbour
  • Numerous reviewers were pleased with the level of customer service they received
  • The hotel's rooms were found to be clean with great views
Cons
  • A few guests reported worn bathrooms and small balconies
  • The hotel's parking fee was considered expensive by a few patrons

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Editor's Analysis
Updated on Jul 2, 2014
Overview
Overlooking Victoria's inner harbour and about a 3-minute drive from the Trans-Canada Highway, Coast Victoria Harbourside is geared towards business or vacation travellers who prefer a waterfront hotel with on-site dining, meeting/banquet space and easy highway access.

Each of the hotel's smoke-free guest rooms comes equipped with air conditioning, free Wi-Fi or wired Internet, cable TV, a coffeemaker, a mini-fridge, an iron and ironing board and a hair dryer. Microwaves are available free upon request. 

Rooms with a harbour view, a jetted tub and a sitting area and sofabed are also available, as are wheelchair-accessible rooms. Pets are available in some rooms for $20 per pet, per night.

Hotel amenities include an indoor/outdoor pool, an indoor hot tub, a sauna, a fitness room, meeting/banquet space, a 24-hour business centre, an elevator and on-site dining at the Blue Crab, which serves breakfast, lunch, dinner and room service daily. A free shuttle, which travels anywhere in the downtown core, is also offered from 7 am to 11 pm. Parking is $15 per night, and is located underground. 

Please note that this property does not offer laundry services or facilities.

Victoria's city centre is roughly an 8-minute drive away, while The Bay Centre offers shopping 5 minutes away by car. The British Columbia Legislature Building is about a 10-minute walk from the hotel and Victoria International Airport (YYJ) is a 33-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 27, 2014
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous reviewers, who found it close to the waterfront, downtown Victoria, the parliament buildings, Fisherman's Wharf, restaurants, marinas and Butchart Gardens. 

Many guests complimented the hotel's staff, characterizing them as attentive, friendly, efficient and accommodating.

Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, quiet and spacious, with great harbour views and comfortable beds. A few guests criticized their lodgings, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and parking.

Although several lodgers were pleased with their clean and quiet rooms, a few guests had complaints about their accommodations. They reported dated decor, worn carpets and bathrooms, small balconies in some rooms and uncomfortable beds (too firm).

A few reviewers complained about the hotel's parking. They felt it was expensive and described it has having tight turns for larger vehicles.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 93% recommendation rate from 651 reviews.

TripAdvisor.com guest reviews ranked the hotel #14 of 57 Victoria hotels with an average rating of 4 out of 5 from 442 reviews.

Booking.com guest reviews rated the hotel 8.8 out of 10 from 179 reviews.

The author corresponded with the hotel on May 27, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.5
Very Good
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 467
Guest Recommended: Yes
Guest Ranking Explained

Coast Victoria Harbourside is #24 out of 57 hotels in Victoria ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Big Valley, AB CA rated Coast Victoria Harbourside 10 out of 10 on March 19, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Gary from Edmonton, AB CA rated Coast Victoria Harbourside 8 out of 10 on July 16, 2011 Verified Guest Hotel Review

"Great experience at the 'Coast'"
"Everything was excellent: Great service clean and luxurious room close to downtown Nice restaurant and great food 'Blue Crab' Know your fish before ordering so you get what you asked for."
Hotel review by guest is Positive
Verified Guest from Brackendale, BC CA rated Coast Victoria Harbourside 7 out of 10 on April 25, 2011 Verified Guest Hotel Review

"nice and qiuet. love the walk to town along shore line."
Hotel review by guest is Positive
Micheal rated Coast Victoria Harbourside 10 out of 10 on April 23, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Cindy from Surrey, BC CA rated Coast Victoria Harbourside 8 out of 10 on April 01, 2011 Verified Guest Hotel Review

"Great family hotel with shuttle service downtown if needed."
"Great family hotel with shuttle service downtown if needed, but only a 15 minute walk to the inner harbour. Close to Fisherman's Wharf and walkways along the inner harbour. I would recommended to my family & friends."
Hotel review by guest is Positive
Scott from St. Catharines, ON CA rated Coast Victoria Harbourside 10 out of 10 on February 25, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Verified Guest from Victoria, BC CA rated Coast Victoria Harbourside 3 out of 10 on August 09, 2009 Verified Guest Hotel Review

"More modern rooms, more comfortable beds. Imformative staff... we were given a ticket for our car, but not told what floor it was on or the stall number or that there was a code to get out... proved to be very frustrating!"
Hotel review by guest is Positive
Verified Guest from Mukilteo, WA US rated Coast Victoria Harbourside 8 out of 10 on August 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Arek from Burgess Hill, EN rated Coast Victoria Harbourside 8 out of 10 on August 12, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Mary ann from Lindenhurst, IL US rated Coast Victoria Harbourside 10 out of 10 on August 08, 2006 Verified Guest Hotel Review

"We really enjoyed our stay and felt very comfortable. The front desk went out of their way to help us find a drug store with a pharmacy. Our room requests were always fulfilled with little or no wait."
Hotel review by guest is Positive
Norman from Vancouver, WA US rated Coast Victoria Harbourside 9 out of 10 on July 10, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Amsterdam, NL rated Coast Victoria Harbourside 8 out of 10 on June 21, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
David from Lakewood, WA US rated Coast Victoria Harbourside 10 out of 10 on June 17, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Scott from Puslinch, ON CA rated Coast Victoria Harbourside 9 out of 10 on March 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Kelowna, BC CA rated Coast Victoria Harbourside 8 out of 10 on February 22, 2006 Verified Guest Hotel Review

"Great place to stay. I recommend it to anyone who needs to go to Victoria."
Hotel review by guest is Positive
Chris from Thousand Oaks, CA US rated Coast Victoria Harbourside 9 out of 10 on September 20, 2005 Verified Guest Hotel Review

"We came by ferry from WA and were able to walk to the hotel by way of the lovely waterside pathway. Get deal and nice amentities. Hotel's restuarant was very nice and over-priced."
Hotel review by guest is Positive
William from Tigard, OR CA rated Coast Victoria Harbourside 9 out of 10 on August 25, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
James from Terrigal, AU rated Coast Victoria Harbourside 10 out of 10 on August 12, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Terry from Courtenay, BC CA rated Coast Victoria Harbourside 8 out of 10 on July 10, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Gordon from Surrey, BC CA rated Coast Victoria Harbourside 8 out of 10 on June 10, 2005 Verified Guest Hotel Review

"Really enjoyed the great view from the room of the fascinating activities in the harbour. Easy access to the harbour walkway, ferry and taxis. Complimentary rides to and from the bus terminal much appreciated. A pity that the room was not equipped with a small refrigerator. My wife and I are not keen on any kind of shellfish, so the menu in the restaurant was rather limited from our viewpoint, but the staff were very attentive and we enjoyed the halibut."
Hotel review by guest is Positive
Carliane from Havana, FL US rated Coast Victoria Harbourside 10 out of 10 on March 28, 2005 Verified Guest Hotel Review

"The bathroom stayed foggy and the floor was easily flooded because the curtain didn't close well. We were in a King-size room on the far right of the elevators. I don't remember which room number because we stayed in too many different places. Other than this, the hotel and its staff were incredible. We dined late and the bartender made sure we could still get food. We needed to stay an extra night and the desk staff made it happen but had to work on the rooms for to make everything work out for everyone else. We got great advice from the concierge as to where to do laundry and even which dryer worked the best for our money... There were two drawbacks. One is not enought outlets for two people trying to recharge cell phones and digital camera batteries all at the same time. This is a problem in most hotels... The other issue is becoming less of an issue in US hotels but I saw it still in the BC rooms and that is the heating/AC unit is not programmable by a value only a red or blue bar. Consequently, the room was overly hot or cold and by the time we finished tweaking it, we were leaving to do other things. I've seen these same units functioning with wall-mounted thermostats and they work nicely. I've often used the comments, but never written them, from Epinions, Frommers, etc. I notice no one has commented on the Harbourside Hotel at Epinions. I was really impressed with your hotel and will try to place my comments on these sites for others to enjoy their stays, too. Thank you!"
Hotel review by guest is Positive
Bryna from Spruce Grove, AB CA rated Coast Victoria Harbourside 9 out of 10 on November 14, 2004 Verified Guest Hotel Review

"We had a wonderful stay. The location is absolutely beautiful. The fitness center and the pool were wonderful and a great way to begin the day. The Blue Crab restaurant is unbelievable. The evening we dined there was exceptional. The view was outstanding and the food beyond our expectations. We will be back for another visit."
Hotel review by guest is Positive
Deanna from Roscoe, IL US rated Coast Victoria Harbourside 10 out of 10 on August 12, 2004 Verified Guest Hotel Review

"I will make a point of staying here at my next stay at Victoria."
Hotel review by guest is Positive
Kathy from Roscoe, IL US rated Coast Victoria Harbourside 10 out of 10 on August 12, 2004 Verified Guest Hotel Review

"I will definitely stay here when I visit Victoria again."
Hotel review by guest is Positive
David from Bonita Springs, FL US rated Coast Victoria Harbourside 9 out of 10 on July 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Southampton, GB rated Coast Victoria Harbourside 8 out of 10 on July 11, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark and cheryl from Kent, WA US rated Coast Victoria Harbourside 8 out of 10 on May 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Indian Harbour Bch, FL US rated Coast Victoria Harbourside 9 out of 10 on May 11, 2004 Verified Guest Hotel Review

"I will definitely consider staying at a Coast Hotel on a future trip to the US Northwest or western Canadian coast!"
Hotel review by guest is Positive
Joe from Portland, OR US rated Coast Victoria Harbourside 9 out of 10 on April 25, 2004 Verified Guest Hotel Review

"Plan to return next year"
Hotel review by guest is Positive
Eleanor from Whaletown, BC CA rated Coast Victoria Harbourside 9 out of 10 on April 11, 2004 Verified Guest Hotel Review

"The hotel staff were invariably helpful and service was excellent but the star attraction for me was the food. The menu is great and the flavour and presentation lived up to the promise even though, being very tired at the end of the day, we used room service. The meals arrived fresh and at the correct temperature. My only regret was that I couldn't stay longer to try a few more meals."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Water Activities
  • Fishing
  • Photocopier
  • Ballroom
  • Full-service catering
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Free Parking

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8.5
Very Good

#24 out of 57 hotels in Victoria city based on 467 guest reviews

Other hotel options in Victoria:
More Frequently Booked
7.0 Good
Queen Victoria Hotel and Suites
Higher Rated By Guests
8.6 Very Good
Union Club British Columbia
C$194
Sometimes Less Expensive
Prior Castle Inn
C$173


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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