Chateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites

8.7 | Very Good | #19 out of 49 hotels in Victoria
MAP

Highly praised downtown Victoria hotel with indoor pool, restaurant and kitchenette suites

Pros
  • Free amenities: Wi-Fi, downtown shuttle, local calls
  • Many guests found clean and well-appointed rooms with comfortable beds
  • Prime downtown location in walking distance of restaurants, shops, attractions, the Inner Harbour
  • Many liked the staff and found them welcoming and professional
  • Many enjoyed dining on site
  • Good value according to several guests
  • Wi-Fi was rated as excellent by reviewers online
Cons
  • Parking is $15 if booked with 3rd parties and $7.50 if booked directly with hotel, per night
  • Some guests were disappointed with dated rooms
  • A few guests complained of noise disturbances
  • Guests found portable AC units noisy
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 25, 2017
Overview
About the hotel: This downtown hotel is located a 6-minute walk from Victoria`s Inner Harbour and offers a free shuttle to downtown destinations. It's popular with guests for its location and on-site dining. 

The smoke-free hotel has 176 rooms and 18 floors with elevator access. 

All rooms include free Wi-Fi, free local calls, a flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer, windows that open and air conditioning.

Some rooms include 1 or 2 separate bedrooms, 2 TVs, a living room, a dining area, a mini-kitchen (mini-fridge or full-size fridge, microwave, sink) or kitchenette (stove top, mini-fridge, microwave, sink) and a balcony. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Self-parking is $15 per night if booked with third parties, and $7.50 if booked directly with the hotel. There is a parkade with a clearance of 6'8" and also an open lot for larger vehicles. Electric car charging is available.

A free downtown shuttle to restaurants, attraction and transportation terminals is offered. 

Pets can stay (dogs only) for $20 per pet, per night.

Restaurants on site:
Vista 18 Westcoast Grill & Wine Bar is open daily from 6:30 am to 10:30 pm (midnight on weekends) and offers fine dining, live music on weekends and views of the city, Inner Harbour and Olympic Mountains from the 18th floor. 
Clives Classic Lounge offers a wide assortment of spirits, classic and craft cocktails and comfort food, for dinner and is open late. Happy hour offers special rates on drinks weekdays from 5 to 6 pm.
Room service is 6:30 am to 10 pm.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a business centre, dry cleaning, in-room spa treatments, locked bicycle storage and meeting rooms.

What's nearby? BC Whale Tours and the BC Maritime Museum are a 10-minute walk from the hotel. The Victoria city centre is an 11-minute walk. Butchart Gardens is a 29-minute drive. The Victoria International Airport (YYJ) is at least 30 minutes away by car. (All travel times: Google Maps)

Confirmed by hotel December 9, 2015: pet fees, parking fees
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The Good
Many guests really liked this hotel. It was in a great downtown location in walking distance of attractions, dining and shopping. It had very helpful and welcoming staff. And the rooms were nicely appointed and clean, with very comfortable beds. Many guests frequented the hotel and several recent reviewers planned to return.

Guest reviewers were mainly focused on what they enjoyed about the hotel. Recent guests mentioned being pleased to have a free downtown shuttle, beautiful views from the guest rooms and restaurant, and spacious suites that allowed for having friends over.

Guests were also pleased with the hotel's dining.They mentioned breakfast being well prepared and well priced, they enjoyed the lounge for late night drinks and snacks and also mentioned enjoying delicious and prompt room service.

Guests overall seemed very satisfied with the service and facility for the price charged. One recent guest summed it up well, "We have stayed many times at the Chateau and always enjoy it. The hotel provides excellent amenities for the rate we pay but what makes it exceptional is the attitude of every staff member we are in contact with. The location is tops, the free bunny bus a bonus, and Clive's lounge a superior place to have a nite cap."
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The Bad
Occasionally the hotel missed making a good impression. This usually occurred when guests were given an older room or had noise disturbances.

Guests who were assigned rooms that were not renovated were sometimes quite disappointed with their stay. Complaints about these rooms included dirty carpet, old and nicked furniture, stale cigarette odour, uncomfortable mattresses, dark rooms and narrow balconies without furniture.

Noise was an issue for a few guests. Recent sources were: housekeepers in the hallways, mini-fridges, an exterior AC unit, banging water pipes, noisy portable AC units, noise from a generator, guests in neighbouring room and hallways and noise from a neighbouring rooftop patio.

Other comments found: fitness room hot and stuffy with old equipment and pool and hot tub a little dated. 


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Show Sources
Sources
Expedia.ca guest reviewers rated this hotel 4.2 out of 5, based on 879 reviews. 94% of guests recommend this hotel.

TripAdvisor.com guest reviewers ranked this hotel #17 out of 57 Victoria hotels, with ratings of 4.5 out of 5, based on 1,084 reviews.

Booking.com guest reviewers rated this hotel 8.6 out of 10, based on 352 reviews.
This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.7 / out of 10
"Very Good"
Ranked by Guests
#
19 / out of 49
hotels in Victoria

The average guest rating for Chateau Victoria Hotel and Suites is 8.7 out of 10 based on 5346 reviews from past guests. This average guest rating ranks Chateau Victoria Hotel and Suites at #19 out of 49 hotels in Victoria.

5346
Location
Map Marker Chateau Victoria Hotel and Suites
740 Burdett Avenue, Victoria, BC