Chateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and SuitesChateau Victoria Hotel and Suites

Highly praised downtown Victoria hotel with indoor pool, restaurant and kitchenette suites

Pros
  • Free amenities: Wi-Fi, downtown shuttle, local calls
  • Many guests found clean and well-appointed rooms with comfortable beds
  • Prime downtown location in walking distance of restaurants, shops, attractions, the Inner Harbour
  • Many liked the staff and found them welcoming and professional
  • Many enjoyed dining on site
  • Good value according to several guests
  • Wi-Fi was rated as excellent by reviewers online
Cons
  • Some guests were disappointed with dated rooms
  • A few guests complained of noise disturbances
Freebies
Free Wi-Fi
Editor's Analysis
Updated Dec 10, 2015
Overview
This downtown hotel is located a 6-minute walk from Victoria`s Inner Harbour and offers a free shuttle to downtown destinations. It's popular with guests for its location and on-site dining. 

The smoke-free hotel has 177 guest rooms and suites. All rooms include free Wi-Fi, free local calls, a flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 queen beds or 1 king bed. Room extras include 1 or 2 separate bedrooms, a second TV, a living room, a dining area, a mini-kitchen (mini-fridge or full-size fridge, microwave, sink) or kitchenette (stove top, mini-fridge, microwave, sink) and a balcony.

Covered parking on site is $15 per night. The hotel provides a free shuttle to downtown shops. Dogs are allowed for $20 per night.

Vista 18 Westcoast Grill & Wine Bar is open daily from 6:30 am to midnight and offers fine dining, live music on weekends and views of the Inner Harbour and Olympic Mountains from the 18th floor. Clives Classic Lounge offers a wide assortment of spirits, cocktails and comfort food, for weekday lunch and dinner, and weekend dinner.

On-site amenities include an indoor pool, a hot tub, a fitness centre and a meeting room.

BC Whale Tours and the BC Maritime Museum are about a 10-minute walk away. The Victoria city centre is about an 11-minute walk away. Butchart Gardens is about a 29-minute drive. The Victoria International Airport (YYJ) is at least 30 minutes away by car (travel times estimates: Google Maps).

Confirmed with the front desk on December 9, 2015: pet fees, parking fees, the hotel has pay-per-view movies
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The Good
Many guests really liked this hotel. It was in a great downtown location in walking distance of attractions, dining and shopping. It had very helpful and welcoming staff. And the rooms were nicely appointed and clean, with very comfortable beds. Many guests frequented the hotel and several recent reviewers planned to return.

Guest reviewers were mainly focused on what they enjoyed about the hotel. Recent guests mentioned being pleased to have a free downtown shuttle, beautiful views from the guest rooms and restaurant, and spacious suites that allowed for having friends over.

Guests were also pleased with the hotel's dining.They mentioned breakfast being well prepared and well priced, they enjoyed the lounge for late night drinks and snacks and also mentioned enjoying delicious and prompt room service.

Guests overall seemed very satisfied with the service and facility for the price charged. One recent guest summed it up well, "We have stayed many times at the Chateau and always enjoy it. The hotel provides excellent amenities for the rate we pay but what makes it exceptional is the attitude of every staff member we are in contact with. The location is tops, the free bunny bus a bonus, and Clive's lounge a superior place to have a nite cap."
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The Bad
Occasionally the hotel missed making a good impression. This usually occurred when guests were given an older room or had noise disturbances.

Guests who were assigned rooms that were not renovated were sometimes quite disappointed with their stay. Complaints about these rooms included dirty carpet, old and nicked furniture, stale cigarette odour, uncomfortable mattresses, dark rooms and narrow balconies without furniture.

Noise was an issue for a few guests. Recent sources were: housekeepers in the hallways, mini-fridges, an exterior AC unit, banging water pipes, noisy portable AC units, noise from a generator, guests in neighbouring room and hallways and noise from a neighbouring rooftop patio.
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Show Sources
Sources
Expedia.ca guest reviewers rated this hotel 4.2 out of 5, based on 879 reviews. 94% of guests recommend this hotel.

TripAdvisor.com guest reviewers ranked this hotel #17 out of 57 Victoria hotels, with ratings of 4.5 out of 5, based on 1,084 reviews.

Booking.com guest reviewers rated this hotel 8.6 out of 10, based on 352 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.7
Very Good
#
19 / out of 57
hotels in Victoria

Rated 8.7/10 based on 3681 reviews

Ranked #19 out of 57 hotels in Victoria

3681
Location
Map Marker Chateau Victoria Hotel and Suites
740 Burdett Avenue, Victoria, BC