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Capital City Center Hotel

7.6 | Good | #37 out of 49 hotels in Victoria
MAP

Well-liked downtown Victoria hotel with outdoor pool, restaurant, lounge and kitchenettes

Pros
  • Free amenities: Wi-Fi, parking, local calls, movie channels
  • Rooms were clean and updated with comfortable beds
  • Location was quiet and an easy walk to restaurants and shops and a healthy walk to Inner Harbour, museums and parliament buildings
  • Staff were friendly, helpful and informative
  • Guests typically felt the hotel provided good value
  • Wi-Fi was rated very good
Cons
  • Some found it a little far to tourist attractions
  • Some guests found small rooms and dated bathrooms
  • Noise transferred from neighbouring rooms and hallways
  • Lower level rooms (Studio Kitchenette Economy) require stair access
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Aug 11, 2017
Overview
About the hotel: This older hotel offers a budget stay with renovated rooms close to restaurants, a 5-minute walk from Save-On-Foods Memorial Centre arena and a 9-minute walk from The Bay Centre, downtown’s mall. The Inner Harbour Centre is 17 minutes’ walk.

The hotel has 84 smoke-free rooms on 4 floors, most with elevator access.

Guests should note: Studio Kitchenette Economy rooms, on the lower level, are accessed by stairs only.

All rooms include free Wi-Fi with modem, free local calls, a 27” flat screen TV with premium cable and free movie channels, a Keurig coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer, windows that open and air conditioning.

Some rooms include a sofabed, a separate bedroom, 2 TVs, a 40” flat screen TV, a living room, a kitchenette (stove top, mini or apartment-size fridge, microwave, toaster, kettle, sink), a table for 2, 3 or 4, heated floors, a furnished patio, a balcony and city or courtyard views. Accessible rooms feature a kitchenette and accessible patio.

Rooms are furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed.

Free parking is available on site and in a surface lot across the street.

Pets are welcome (dogs only) for $15 per night.

Restaurant on site: Splash Restaurant and Lounge serves breakfast, lunch and dinner along with licensed poolside service. No room service is offered but pick-up is available.

Off-site restaurants: White Spot and Discovery Coffee are a 1-minute walk and Saveur Restaurant, along with several choices on Fisgard Street are a 3-minute walk.

Hotel amenities include a seasonal outdoor pool (with food and licensed beverage service/umbrellas), a business centre, a guest laundry, a 24-hour front desk, safety deposit boxes, concierge, ice/vending machines, an ATM, and meeting rooms.

What’s nearby? Royal BC Museum is 17 minutes’ walk. The Maritime Museum of British Columbia is a 14-minute walk. Market Square is a 9 minutes away on foot. The BC Legislature is 19 minutes away on foot. Fisherman’s Wharf is a 20-minute bus ride or 34-minute walk. Butchart Gardens is 25 minutes by car.

Getting around: The bus stop is a 1-minute walk. This hotel is located on the Trans-Canada Hwy or Douglas Street. The Clipper Ferry Ramp to Seattle/Port Angeles is a 15-minute bus ride or 23-minute walk. Victoria International Airport (YYJ) is a 30- to 40-minute drive. (All travel times: Google Maps)

Confirmed by hotel Aug 11, 2017: pet fee, some rooms are accessed by stairs, no room service

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The Good
This hotel was appreciated for its quiet location, good value, kitchenettes and outdoor pool.

Rooms were updated, clean, spacious and well maintained with comfy beds. Some had well stocked kitchenettes, heated floors and newer AC units which cooled well.

Guests liked the location. It was on a quiet street and an easy walk from the arena, restaurants, cafes, groceries, liquor store, the city centre, Chinatown and the bus stop.

Staff were friendly, helpful and informative.

Guests found good value with reasonable room rates.

Some guests enjoyed meals on site.

Guests also liked: free parking with security cameras, an outdoor pool with deck for dining or enjoying a glass of wine.
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The Bad
Some guests offered negative feedback.

Room complaints found were: small and narrow rooms, rooms and hallway smelled of smoke, dim lighting, inefficient AC in some rooms, no deadbolt, dated bathroom with no fan, bed a little firm and pillows too firm/too thick.

Noise transferred from: central air conditioning, elevator, ice machine, and guests in the hallways, rooms above, next door, outside in front of the hotel and in the pool.

Other comments found: elevator small and old, a dated exterior, pool sometimes had intoxicated locals/guests which were rowdy and a long walk from tourist attractions.

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Show Sources
Sources
TripAdvisor.ca guest reviews ranked the hotel #30 out of 49 Victoria hotels with an average rating of 4 out of 5 from 236 reviews.

Expedia.ca guest reviews rated the hotel 3.8 out of 5 from 1419 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 1287 reviews.

Guest Reviews
Rated by Guests
7.6 / out of 10
"Good"
Ranked by Guests
#
37 / out of 49
hotels in Victoria

The average guest rating for Capital City Center Hotel is 7.6 out of 10 based on 3443 reviews from past guests. This average guest rating ranks Capital City Center Hotel at #37 out of 49 hotels in Victoria.

3443
Location
Map Marker Capital City Center Hotel
1961 Douglas Street, Victoria, BC