BEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza HotelBEST WESTERN PLUS Carlton Plaza Hotel

BEST WESTERN PLUS Carlton Plaza Hotel

8.5 | Very Good | #24 out of 49 hotels in Victoria
MAP

Highly praised downtown Victoria hotel with restaurant and kitchenette suites 

Pros
  • Free amenities: Wi-Fi, bicycle rentals, bottled water, local calls
  • Rooms were clean, and well equipped with comfy beds
  • Location was an easy walk to restaurants, shopping and downtown attractions
  • Staff were friendly and professional
  • Guests often liked the value of this hotel
  • Wi-Fi was rated very good
Cons
  • Valet parking is $20 in summer and $10 in winter
  • Some guests said the hotel was a bit dated
  • Occasionally guests complained of noise from inside or outside the hotel
Freebies
Free Wi-Fi
Editor's Review
Updated Jul 20, 2017
Overview
This hotel is located right at the city centre of Victoria, near restaurants and a 3-minute walk from Market Square and shopping on Government Street.

The hotel has 103 smoke-free and pet-free rooms on 7 floors with elevator access.

All rooms include free Wi-Fi, free local calls, free bottled water, a 37” flat screen TV with cable, a Keurig coffeemaker, a tea kettle, a mini-fridge, a desk with ergonomic chair, a safe, an iron and ironing board, a hair dryer and climate control.

Some rooms include a sofabed, a separate bedroom, a living area, a kitchenette (stove top, mini-fridge, microwave, sink), a kitchen (stove top, oven, full-size fridge, microwave, sink), and a dining table. 

Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.

Valet parking with unlimited in-out privileges is offered at seasonal rates: May-September is $20 and October-April costs $10. Clearance is 6’5” for the underground lot.

Restaurant on site: The Ruby on Johnson is open weekdays from 7am to 3 pm and weekends from 8 am to 4 pm and offers breakfast and lunch.

Off-site restaurants: The Mint Restaurant is a 1-minute walk and guests will find numerous choices within a 4-minute walk.

Hotel amenities include a fitness centre, a business centre, dry cleaning, a guest laundry, free bicycle rentals, storage space, concierge, a 24-hour front desk, and ice/vending machines.

What’s nearby?
Inner Harbour and the Royal BC Museum are a 10-minute walk. BC Whale Tours is a 7-minute walk. The BC Legislature is a 13-minute walk. Fisherman's Wharf is a 27 minutes on foot. Beacon Hill Park and Craigdarroch Castle are both a 6-minute drive. Butchart Gardens is 28 minutes by car.

Getting around: The bus stop is a 3-minute walk. Access to the Trans-Canada Hwy is 1 minute.  The Ferry Ramp to Seattle/Port Angeles is a 7-minute drive. Victoria International Airport (YYJ) is a 27-minute drive. (All travel times: Google Maps)

Confirmed by hotel July 19, 2017: no meeting rooms, no pets, no fully accessible rooms

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The Good
Guests typically enjoyed their stay and left good scores.

Rooms were clean and well-equipped with comfy beds.

Guests liked the location. Right downtown, they found amenities and attractions in walking distance.

Staff were excellent, professional and very friendly.

Guests liked the restaurant. They spoke of great coffee and breakfasts, but of it closing early (at 3 pm).

Guests often felt the hotel provided good value.

Guests also liked: a roof top deck off the suite for relaxing, great toiletries, and free bike rental for 3 hours.

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The Bad
There was some negative feedback posted.

Recent room complaints were: pillows too large and firm, room a bit small, small bathroom with little counter space, poor views of neighbouring roof tops, and furniture a little dated.

Noise disturbance was mentioned from: the elevator, the night club on the west side and street sounds (at times).

Other comments found were: small and slow elevator, no lounge and no pool.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.6 out of 10 from 360 reviews.

TripAdvisor.ca guest reviews ranked the hotel #18 out of 49 Victoria hotels with an average rating of 4.5 out of 5 from 1086 reviews.

Expedia.ca guest reviews rated the hotel 4.2 out of 5 from 1231 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.5 / out of 10
"Very Good"
Ranked by Guests
#
24 / out of 49
hotels in Victoria

The average guest rating for BEST WESTERN PLUS Carlton Plaza Hotel is 8.5 out of 10 based on 4422 reviews from past guests. This average guest rating ranks BEST WESTERN PLUS Carlton Plaza Hotel at #24 out of 49 hotels in Victoria.

4422
Location
Map Marker BEST WESTERN PLUS Carlton Plaza Hotel
642 Johnson Street, Victoria, BC