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Village Green Hotel Vernon

Village Green Hotel Vernon is a 3 star hotel in Vernon, British Columbia, Canada 4801 27th Street, Vernon, BC, Canada
Estimated Price
$118
CAD
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Guest Reviews
Amenities
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Hotel with on-site recreation and dining facilities, across the street from shopping mall

Pros 
  • Free Wi-Fi and parking
  • Many guests felt the rooms were clean and comfortable
  • The staff were complimented by many guests
  • Some guests enjoyed the on-site restaurants and recreation facilites (indoor poo, fitness centre)
Cons 
  • Some guests were disturbed by noise from in and around the hotel
  • Some guests felt that the hotel was a bit dated

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Editor's Analysis
Updated on Jan 3, 2013
Overview
Village Green Hotel Vernon is located across the street from Village Green Centre, the largest enclosed shopping mall in the North Okanagan. It is about a 5-minute drive from the downtown area. The hotel offers amenities like on-site dining, an indoor pool and free Wi-Fi, which may make it a good choice for those wanting a hotel with a selection of on-site amenities, close to shopping.

This 100% non-smoking hotel features 127 rooms and suites over seven floors. Standard room features include a TV, an iron and ironing board, a hair dryer, a coffeemaker, a mini-fridge, individual climate control and either two double beds, two queen beds or one king bed. Upgraded rooms feature a sitting area, table and chairs, and/or a jetted tub. One-bedroom suites, sleeping from two to four people, may feature a king bed or two queen beds, a jetted tub, a wet bar, a kitchenette, a living room area and/or a sofabed. Free Wi-Fi and local calls are available in every room. Pets are allowed in certain rooms for an additional $10 per night.

Amenities at this hotel include an indoor pool, a hot tub, a sauna, a fitness centre, meeting and banquet facilities, a business centre and an on-site liquor store. On-site dining options include 27 St. Grille and Sneakers Sports Bar, both open for breakfast, lunch and dinner. Free parking is available to all guests.

There a several shops and restaurants within a 5-minute drive of the hotel, while Vernon Jubilee Hospital is a 10-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about a 40-minute drive away, while Kalamalka Provincial Park is roughly a 25-minute drive. Kelowna International Airport (YLW) is about a 35-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on December 23, 2012: pets allowed for $10 per night, two buildings one with two floors and one with seven, business centre on site, mini-fridge in every room, free parking, Wi-Fi and local calls, on-going renovations of rooms and building exterior happening to date.
The Good
Many reviews used for this analysis were positive and focused on the rooms, the staff and the amenities.

Although there were a few isolated complaints about the rooms not being clean or daily maid service not being effective, many guests felt the rooms were clean. Guests also appreciated that some rooms were updated and had comfortable beds.

The staff were complimented by many guests for being very friendly. Some also mentioned that they were informative and helpful.

Several of the hotel amenities were appreciated by some guests. Guests mentioned that the pool was clean and enjoyable, the on-site restaurants were convenient, with good food and service and the fitness centre was newer and well-maintained.

The Bad
Although many reviews used for this analysis were positive, some negative comments focused on noise and the age of the hotel.

Some guests were disturbed by noise from the on-site sports bar, particularly on nights when there was live music.

Many guests noted that the hotel was older but well-maintained, suggesting that the exterior, the pool area, the elevator and the TVs should be updated in order to give it a more modern appearance. As of 2012, the hotel was undergoing renovations with some rooms completed and the exterior is in progress.
TripAdvisor.com ranked this hotel #5 out of 18 and rated it 3.5 out of 5, based on 50 guest reviews.

Hotels.com rated this hotel 3.8 out of 5 based on 88 guest reviews.

Booking.com rated this hotel 7.8 out of 10 based on 46 guest reviews.

Verified by hotel staff on December 23, 2012: pets allowed for $10 per night, two buildings one with two floors and one with seven, business centre on site, mini-fridge in every room, free parking, Wi-Fi and local calls, on-going renovations of rooms and building exterior to date.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews
7.7
Good

#12 out of 26
Guest Rating Explained
Rating: 7.7 / 10 Details

No. of guest reviews: 109
Guest Recommended: Yes
Guest Ranking Explained

Village Green Hotel Vernon is #12 out of 26 hotels in Vernon ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Dave from Russell, ON CA rated Village Green Hotel Vernon 8 out of 10 on December 13, 2010 Verified Guest Hotel Review

"Better than expected"
"Flexible hours for the fitness room. Location is a bit noisy - road traffic. Very central and convenient to the ski area."
Hotel review by guest is Positive
Joanne from Calgary, AB CA rated Village Green Hotel Vernon 6 out of 10 on July 24, 2010 Verified Guest Hotel Review

"Clean comfortable rooms, but lots of noise from the road. Customer service not brilliant when needed some assistance,(One room had a blocked toilet and the doors to the balcony would not open) Good access to shops and amenities"
Hotel review by guest is Unknown
Alex from Castlegar, BC CA rated Village Green Hotel Vernon 6 out of 10 on May 09, 2010 Verified Guest Hotel Review

"No water in the bat tub, could not take shower. The rest was OK"
Show older reviews
Hotel review by guest is Negative
Dorothy from Trail, BC CA rated Village Green Hotel Vernon 5 out of 10 on August 15, 2009 Verified Guest Hotel Review

"the roof in the hall was leaking"


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Casino
  • Garden
  • Golf Course (nearby)
  • Billiards
  • Dart Board
  • Photocopier
  • Exhibit Space
  • Jacuzzi
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Grab bars in bathroom
  • Pool Indoor
  • Pub
  • Packed Lunches
  • Luggage Storage
  • Designated Smoking Area
  • Ice Machine
  • Vending Machines
  • Family Room
  • Free Parking

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Journey Inn Vernon
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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