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Popular Vernon hotel with indoor pool, restaurant and bar, kitchenette and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • The staff were complimented by many guests
  • Some guests enjoyed meals on site
  • Many guests enjoyed comfortable and updated rooms
  • Some guests enjoyed the view over the courtyard
Cons
  • Some guests were disturbed by noise from in and around the hotel
  • A few guests were disappointed with the breakfast
  • A few guests complained of being charged extra for kids over 12
  • Some rooms on the 2nd floor have no elevator access
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Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Mar 9, 2015
Overview
Village Green Hotel Vernon is located across the street from Village Green Centre, the largest enclosed shopping mall in the North Okanagan. It is about a 5-minute drive from the downtown area. The hotel offers amenities like on-site dining, an indoor pool and free Wi-Fi, which may make it a good choice for those wanting a hotel with a selection of on-site amenities, close to shopping.

This 100% non-smoking hotel features 127 rooms and suites over five floors. Standard room features include a TV, an iron and ironing board, a hair dryer, a coffeemaker, a mini-fridge, individual climate control and either two double beds, two queen beds or one king bed. Upgraded rooms feature a sitting area, table and chairs, and/or a jetted tub. One-bedroom suites, sleeping from two to four people, may feature a king bed or two queen beds, a jetted tub, a wet bar, a kitchenette, a living room area and/or a sofabed. Free Wi-Fi and local calls are available in every room. Pets are allowed in certain rooms for an additional $15 per night.

Amenities at this hotel include an indoor pool, a hot tub, a sauna, a fitness centre, meeting and banquet facilities, a business centre and an on-site liquor store. On-site dining options include 27 Street Grille and Green Sports Bar, a live music venue on weekends, with outdoor patio. Guests can enjoy three meals daily on site with a 10% discount. Free parking is available to all guests. There is an independently run day spa called Enhance Studio Medi-Spa on site as well. There is elevator access in the tower section but not to the second storey on the wings.

There a several shops and restaurants within a 5-minute drive of the hotel, while Vernon Jubilee Hospital is a 10-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about a 40-minute drive away, while Kalamalka Provincial Park is roughly a 25-minute drive. Kelowna International Airport (YLW) is about a 35-minute drive from the hotel. (All travel time estimates: Google Maps)

Verified by hotel staff on March 9, 2015: pets allowed for $15 per night, free parking, free Wi-Fi and free local calls. Elevator access to most rooms, but not all.
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The Good
Many reviews used for this analysis were positive and focused on the rooms, the staff and the amenities.

Guests typically enjoyed their rooms. Guests also appreciated that some rooms were updated and had comfortable beds. Some called the rooms basic but having everything needed, especially for the price charged.

The staff were complimented by many guests for being very friendly. Some also mentioned that they were informative and helpful.

Several of the hotel amenities were appreciated by some guests. Guests mentioned that the pool was clean and enjoyable, the on-site restaurant and bar were convenient, with good food and service and the fitness centre was newer and well-maintained.
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The Bad
Although many reviews used for this analysis were positive, some negative comments focused on noise and the age of the hotel.

Some guests were disturbed by noise from the on-site sports bar, particularly on nights when there was live music.

A few guests felt that the hotel needed more updates. There were also a few complaints about the breakfast not being to some guests specific liking (although it seemed that breakfast was a highlight to many of the reviewers).

A few guests were surprised to find out that children over 12 staying in the room with parents cost extra at this hotel.

Some were inconvenienced by no elevator to the second floor.


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Show Sources
Sources
TripAdvisor.com ranked this hotel #5 out of 18 and rated it 3.5 out of 5, based on 50 guest reviews.

Hotels.com rated this hotel 3.8 out of 5 based on 88 guest reviews.

Booking.com rated this hotel 7.8 out of 10 based on 46 guest reviews.


Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
7.6
Good

Rated 7.6/10 based on 236 reviews

Ranked #14 out of 26 hotels in Vernon

236
show older reviews

8 out of 10 | Dave stayed December 13, 2010

"Better than expected"

"Flexible hours for the fitness room. Location is a bit noisy - road traffic. Very central and convenient to the ski area."

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6 out of 10 | Joanne stayed July 24, 2010

"Clean comfortable rooms, but lots of noise from the road. Customer service not brilliant when needed some assistance,(One room had a blocked toilet and the doors to the balcony would not open) Good access to shops and amenities"

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6 out of 10 | Alex stayed May 09, 2010

"No water in the bat tub, could not take shower. The rest was OK"

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5 out of 10 | Dorothy stayed August 15, 2009

"the roof in the hall was leaking"

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Map Marker Village Green Hotel Vernon
4801 27th Street, Vernon, BC