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Vance Creek Hotel & Conference Centre

7.6 | Good
MAP

In Silver Star Resort, ski-in/ski-out, great staff, some units have kitchens

Pros
  • Free Wi-Fi, free parking
  • Numerous guests praised the hotel's friendly and accommodating staff
  • The hotel was close to restaurants, shopping and the ski school according to many lodgers
  • Several reviewers were pleased with the hotel's clean and comfortable rooms
Cons
  • A few guests complained of no in-room microwaves or fireplaces in some rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Apr 7, 2014
Overview
Located in Silver Star Mountain Resort, Vance Creek Hotel & Conference Centre is suitable for travellers who prefer a hotel with ski-in/ski-out access, meeting/banquet space and extended kitchen amenities.

Each of this smoke-free hotel's guest rooms comes equipped with free Wi-Fi, cable TV, a DVD player, a coffeemaker, a mini-fridge, a dining area and a hair dryer. Units with one or two bedrooms, a full kitchen, a fireplace, a living room with a sofabed and a balcony are also available. The hotel is not wheelchair accessible.

Hotel amenities include ski-in/ski-out access, ski storage, a hot tub, meeting/banquet space, a business centre, massage services, a gift shop, guest laundry, free parking, a bakery and on-site dining at Mountain Katz Restaurant, which serves breakfast, lunch and dinner daily. Pets are not permitted.

Vernon is about a 41-minute drive away, while Sovereign Lake Nordic Club can be found 9 minutes away by car. Hillview Golf Course is roughly a 43-minute drive from the hotel, and Vernon Airport (YVE) is a 49-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: March 26, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of numerous compliments by lodgers, who characterized them as friendly, helpful and accommodating. One patron remarked, "Staff were very accommodating with requests and an early check out was processed without an pushback even though policy had advised otherwise. Great customer philosophy !!".

Many guests were pleased with the hotel's location. They described it as central and close to pubs, restaurants, shopping and the resort's ski school.

Several reviewers enjoyed their accommodations at the hotel. They found their rooms to be clean, spacious, well equipped and quiet, with great mountain views and comfortable beds. A few travellers had complaints about their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's rooms.

Although the majority of lodgers enjoyed their clean and comfortable rooms, a few guests had complaints about their accommodations. They reported no microwaves or fireplaces in some rooms, as well as noise transfer from nearby snow ploughs.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #2 of 2 Silver Star hotels with an average rating of 4 out of 5 from 14 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 12 reviews.

The author called the hotel on March 26, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.6
Good
#
16 / out of 25
hotels in Vernon

Rated 7.6/10 based on 23 reviews

Ranked #16 out of 25 hotels in Vernon

23
Map Marker Vance Creek Hotel & Conference Centre
Silver Star Mountain Resort, Vernon, BC