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Sparkling Hill Resort

Sparkling Hill Resort is a 4 star hotel in Vernon, British Columbia, Canada 888 Sparkling Place, Vernon, BC, Canada
Estimated Price
$446
CAD
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Guest Reviews
Amenities
Booking Information


Rural hotel with luxurious rooms and on-site dining, recreation and spa facilities

Pros
  • Free Wi-Fi, parking and breakfast
  • Many guests enjoyed the on-site recreation, dining and spa facilities
  • The staff were complimented by many guests
  • Many guests thought the rooms were modern and comfortable
  • The setting was a highlight for many guests
Cons
  • Some guests complained that it was a far drive to other restaurants

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Editor's Analysis
Updated on Jan 9, 2013
Overview
Sparkling Hill Resort is located in a rural area overlooking Okanagan Lake, about a 25-minute drive from downtown Vernon. The hotel offers complimentary breakfast and valet parking as well as an on-site spa and restaurants. These features may appeal to those wanting to stay in a secluded location where they can take advantage of on-site pampering at the spa.

This 100% non-smoking hotel offers 152 rooms and penthouse suites over three floors. Standard room features include a TV, a hairdryer, an iron and ironing board, a fireplace, a separate bath tub and walk-in shower, air conditioning, a desk, robes and slippers, a safe, a mini-bar and either two queen beds or one king bed. Penthouse suites are larger and include an ensuite bathroom with sauna. Room service and free Wi-Fi and local calls are available in every room. Pets under 25 lbs are allowed in certain rooms for an additional $25 per night.

Amenities at this hotel include an indoor pool, a heated outdoor pool, seven aromatherapy sauna and steam rooms, an on-site spa, a fitness centre, a relaxation room and meeting and conference facilities. On-site restaurants include Peakfine, open for breakfast, lunch and dinner and Barrique and Java open for lunch from Sunday to Thursday and for lunch and dinner on Friday and Saturday. Free valet parking and full breakfast for two is included with each night's stay.

Predator Ridge Golf Resort is about a 5-minute drive away and features a restaurant open for dinner on Fridays and Saturdays and a cafe open for light breakfast and lunch. Other restaurants and shops can be found closer to downtown Vernon, over a 20-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about an hour's drive away, while Kekuli Bay Provincial Park on the shores of Kalamalka Lake can be reached in about 25 minutes by car. Kelowna International Airport (YLW) is a 40-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on January 7, 2013: 100% non-smoking, 152 rooms, three floors, local calls are free, penthouse suites do not have a kitchenette or private bedroom.
The Good
The majority of reviews used for this analysis were positive and focused on the amenities, the staff, the rooms and the setting.

Many guests enjoyed the on-site spa, pools and unique sauna and steam rooms, noting that the facilities made for a very relaxing and luxurious experience. Guests felt the complimentary breakfast was very good and added a nice touch to their stay and some thought the restaurant food and service was top quality. There were some opposing opinions, however, regarding the restaurant (see below for details).

The staff were complimented by many guests for providing exceptional customer service.

Many guests felt the rooms were spotlessly clean with modern design. Guests enjoyed the lake view from their rooms and mentioned that the bathrooms were high-end with a bathtub placement that took advantage of the view. Overall, guests felt the rooms were beautiful and comfortable.

The setting was a highlight for many guests. The lake view, the natural surroundings and the hotel's use of crystal in its architecture was all felt to add to a peaceful setting.

The Bad
Although the majority of reviews used for this analysis were positive, some negative comments focused on the lack of dining options in the nearby area.

Some guests felt the on-site restaurant was expensive and had a limited selection. Some reviewers expressed disappointed that, other than a nearby golf resort, it was a far distance to other area restaurants (20-minute drive or more). A few guests recommending bringing snacks as there were no vending machines on-site and also warned that there were no coffeemakers in the rooms.
Hotels.com rated this hotel 4.5 out of 5 based on 22 guest reviews.

Booking.com rated this hotel 9.2 out of 10 based on 11 guest reviews.

TripAdvisor.com ranked this hotel #2 out of 18 hotels in Vernon and rated it 4.5 out of 5 based on 429 guest reviews.

Verified by hotel staff on January 7, 2013: 100% non-smoking, 152 rooms, three floors, local calls are free, penthouse suites do not have a kitchenette or private bedroom.



Guest Reviews
8.7
Very Good
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 685
Guest Recommended: Yes
Guest Ranking Explained

Sparkling Hill Resort is #4 out of 26 hotels in Vernon ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from West Vancouver, BC CA rated Sparkling Hill Resort 10 out of 10 on October 11, 2010 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • TV
  • Golf Course (nearby)
  • Water Activities
  • Fishing
  • Hiking
  • Lake
  • Photocopier
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Body Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Pool Indoor
  • Pool Outdoor
  • Luggage Storage
  • Designated Smoking Area
  • Family Room
  • Express Check-In/Check-Out

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8.7
Very Good

#4 out of 26 hotels in Vernon city based on 685 guest reviews

Other hotel options in Vernon:
More Frequently Booked
6.1 Fair
Tiki Village Motor Inn
C$109
Higher Rated By Guests
8.7 Very Good
Predator Ridge Resort
C$190
Sometimes Less Expensive
7.5 Good
Strand Lakeside Resort
C$356


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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