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Clean rooms along Highway 97 in downtown Vernon with good rates and staff

Pros
  • Free WI-Fi, free parking
  • Numerous guests were pleased with the level of customer service they received during their stay
  • The hotel was praised for its proximity to highway access and downtown Vernon
  • Several lodgers were satisfied with their clean and comfortable rooms
Cons
  • A few guests reported dated decor and old TVs
  • Noise transfer was reported by a few guests
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Oct 13, 2014
Overview
Located along Highway 97 in Vernon's city centre the Schell Motel Express is geared towards road travellers who require a well-priced stopover hotel with free Wi-Fi and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom are also available.

Hotel amenities include guest laundry, a business centre and free parking. The hotel is not wheelchair accessible and pets are not permitted.

Kin Beach is about an 8-minute drive from the hotel, while Vernon & District Performing Arts Centre can be found 4 minutes away on foot. Village Green Mall is roughly a 5-minute drive away and Vernon Airport (YVE) is a 7-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: January 17, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rates, location and rooms. 

The hotel's staff were the source of many compliments by reviewers, who found them to be friendly, helpful, informative and accommodating. One patron remarked, "I had a minor problem getting my tablet on the WiFi so the evening office attendant came to the room himself and set it up - talk about service. I also needed a late departure and was told I could stay as long as I wanted - This motel is all about service!! It may not be a 5 star hotel but their quality of service is better than most 5 star hotels".

Numerous guests were pleased with the hotel's rates. They described them as great, reasonable, excellent and affordable.

The hotel's location was enjoyed by several lodgers, who described it as easy to find and close to the highway, downtown Vernon, restaurants, shopping and a grocery store. One guest noted, "The motel is situated at the end of the main street of downtown Vernon by a Safeway. There are lots of restaurants and unique shopping experiences nearby and all within walking distance".

Several travellers were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet and well equipped, with comfortable beds. A few reviewers had complaints about their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.

Although several guests were satisfied with their clean and comfortable lodgings, a few reviewers had complaints about their rooms. They reported dated decor, worn carpets and fixtures, old and small TVs and issues with Wi-Fi connectivity.

A few travellers complained of noise disturbances during their stay. They reported road noise, noisy in-room air conditioning and noise from guests in adjacent rooms.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.7 out of 10 from 60 reviews.

TripAdvisor.com guest reviews ranked the hotel #12 of 19 Vernon hotels with an average rating of 3.5 out of 5 from 8 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 100% recommendation rate from 2 reviews.

The author called the hotel on January 17, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.0
Good
#
20 / out of 25
hotels in Vernon

Rated 7.0/10 based on 189 reviews

Ranked #20 out of 25 hotels in Vernon

189
Map Marker Schell Motel Express
3500 32nd Street, Vernon, BC