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Updated Vernon hotel with indoor pool, restaurant and suites with full kitchens

Pros
  • Free amenities: Wi-Fi, parking
  • Many were pleased with the renovated rooms and comfy beds
  • Wi-Fi was rated as excellent in online reviews
  • Staff were efficient and accommodating
  • Denny's was handy for breakfast
  • Guests liked the location on highway and near restaurants
Cons
  • No elevator to the second floor in one of the hotel sections
  • Parking tight for larger vehicles said guests
  • Small rooms and small bathrooms with awkward layouts displeased some guests
  • Older AC units were loud, musty smelling and did not cool well
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 3, 2015
Overview
This hotel is located on Highway 97, next to restaurants and a 3-minute walk from Vernon Square Shopping Centre. The hotel features an indoor pool, restaurant and recently renovated rooms with full kitchens, making it ideal for families and guests wanting recreation on site and the comforts of home.

This smoke-free hotel offers 90 rooms over four floors. All rooms include free Wi-Fi, a flat screen TV with cable, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer  and climate control. Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed. Room extras include a mini-fridge, a microwave, a kitchenette and a full kitchen. Accessible rooms are available.

Free parking is available to all guests. Pets are allowed for an additional $10 per night.

Denny's restaurant is open 24 hours a day serving breakfast, lunch and dinner.

Hotel amenities include an indoor pool, a fitness centre, a business centre and meeting rooms. There is no elevator in one section of the hotel, but there is one in the adjoining building.

There are several restaurants and shops within a a few blocks of the hotel, while Village Green Centre shopping mall and Vernon Jubilee Hospital are both a 5-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about a 27-minute drive away, while Kalamalka Provincial Park can be reached in about 15 minutes by car. Kelowna International Airport (YLW) is a 31-minute drive from the hotel, without traffic. (All travel time estimates: Google Maps)
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The Good
Guests reviewers enjoyed their stays at the hotel in recently renovated rooms. 

They liked the decor, the full size kitchens, the good shower pressure and found the beds comfortable, affording them a good night's sleep. 

Guests were also typically quite pleased with the friendly staff at the front desk who were hospitable and accommodating to them.

Guests seemed pleased with the location, right on the highway and easy to find. One guest added, "There is lots to do in the area, wine tours, U-Pick farms for fresh fruit and produce, the mountains and the lake all with easy access from the hotel."

The Denny's Restaurant was convenient for a quick breakfast before hitting the road in the morning and guests typically liked the convenience of having dining on site.
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The Bad
Some things were not all that accommodating at the hotel. 

Guests found the AC units did not cool well and gave off a musty odour at start up. It seems that they had not been replaced, although the rest of the room had been renovated. Guests also complained about them being loud.

Small rooms and small and awkward bathrooms were another sticking point, with guests being uncomfortable in certain rooms that were cramped. More than one guest complained about the light switches being awkwardly hidden behind the open door and the plug ins beside the bed only working while the light was on, making them useless at nighttime.

Guests with trucks found the parking lot too small and sometimes Denny's patrons used up some of the parking, making it a challenge for guests.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #14 out of 21 Vernon hotels and rated it 3 out of 5, based on 80 guest reviews.

Expedia.com
rated this hotel 3.5 out of 5 based on 132 guest reviews. 84% recommended the hotel.




Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
6.8
Fair
#
23 / out of 25
hotels in Vernon

Rated 6.8/10 based on 519 reviews

Ranked #23 out of 25 hotels in Vernon

519
Map Marker Sandman Inn & Suites Vernon Canada
4201 32 Street, Vernon, BC