Updated Jan 10, 2013
Prestige Hotel Vernon is across the street from Vernon Square Shopping Centre, about a 5-minute drive from the downtown core. The hotel's amenities like a breakfast voucher, indoor pool and fitness centre may make it a good choice for those looking for these free on-site amenities, near shopping. more
This 100% non-smoking hotel features 103 rooms over three floors. Standard rooms include an LCD TV, a desk, an iron and ironing board, a hair dryer, a coffeemaker, a mini-fridge and a queen bed. Upgraded rooms feature either a king bed or two queen beds and possible sofabed. One or two-bedroom suites with two queen beds may feature two levels, a living room area, a sofabed, a kitchen or kitchenette, and/or a jetted tub. Room service and free Wi-Fi and local calls are available in every room. Pets are allowed for an additional $30 per stay.
Amenities at this hotel include an indoor pool, a hot tub, a fitness centre, meeting and conference facilities, guest-operated laundry, a business centre, an on-site spa and free parking. Bourbon Street Bar and Grill is on site, open for breakfast, lunch and dinner. Guests receive a voucher for a free muffin, juice and coffee or $5 off breakfast in the on-site restaurant.
Village Green Centre shopping mall and Vernon Jubilee Hospital are both about a 5-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about a 40-minute drive away while Kalamalka Provincial Park can be reached in about 25 minutes by car. Kelowna International Airport (YLW) is about a 35-minute drive from the hotel. (All distances and travel time estimates: Google Maps)Verified by hotel staff on January 9, 2013: 100% non-smoking, 103 rooms, three floors, pets are allowed for an additional $30 per stay, free local calls and parking, business centre on site, guests receive a voucher for a free muffin, juice and coffee or $5 off breakfast in the on-site restaurant.
Most reviews used for this analysis were positive and focused on the rooms, the location, the amenities and the staff.
Many guests felt the rooms were spacious, modern and well-appointed with comfortable beds and a mini-fridge.
The location was appreciated by many guests. It was felt that the hotel was easy to find and the shopping mall and grocery store across the street was a bonus for many.
Many guests enjoyed the hotel amenities. Guests mentioned that the restaurant had great food and service and that the fitness centre and pool were both of good quality. Guests also appreciated the inclusion of a breakfast voucher, free parking and Wi-Fi.
Although there were a few complaints that staff handled complaints or requests with indifference, many guests felt they were friendly and accommodating.
Although most reviews used for this analysis were positive, some negative comments claimed the hotel needed upgrades.
Some guests felt that although aspects of the hotel had been renovated, making for a modern appearance, the job apparently was still not complete. Guests suggested that small details like lifting wall paper, limited towel racks in the bathroom, light-weight curtains and exterior signage were still in need of attention. One guest described the hotel as having undergone a partial renovation in order to make the promotional pictures look better.
ranked this hotel #10 out of 18 in Vernon and rated it 3 out of 5, based on 42 guest reviews.Booking.com
rated this hotel 8.3 out of 10 based on 49 guest reviews.Expedia.com
rated this hotel 4.1 out of 5 based on 7 guest reviews.
Verified by hotel staff on January 9, 2013: 100% non-smoking, 103 rooms, three floors, pets are allowed for an additional $30 per stay, free local calls and parking, business centre on site, guests receive a voucher for a free muffin, juice and coffee or $5 off breakfast in the on-site restaurant.