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Pacific Inn & Suites Vernon

8.5 | Very Good
MAP

Just off Highway 97, great rates, modern rooms, on-site dining, no swimming pool

Pros
  • Free Wi-Fi, free parking
  • Many guests were pleased with the hotel's affordable rates
  • The hotel's rooms were found to be clean, spacious and well equipped
  • Several reviewers were pleased with the level of customer service they received
Cons
  • Some guests were disappointed with the hotel's lack of swimming pool
  • Noise transfer was reported by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 20, 2013
Overview
Located just off Highway 97 and a 1-minute drive from Lake City Casino, the Pacific Inn & Suites Vernon is suitable for car travellers who prefer a well-priced hotel with on-site dining, extended kitchen amenities and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and a desk. Rooms with a wet bar, a full kitchen, a separate bedroom and a sitting area with a sofabed are also available upon request.

Hotel amenities include a fitness room, meeting space, a business centre, free coffee in the lobby, guest laundry, free parking and on-site dining at Rick's All Day Grill, which serves breakfast, lunch and dinner daily. Up to two pets are permitted per room for an additional $20 per room, per night. The hotel is wheelchair accessible.

Village Green Mall is about a 5-minute drive from the hotel, while Atlantis Water Slides Park can be found 7 minutes away by car. Predator Ridge Golf Resort is roughly a 20-minute drive away and Kelowna International Airport (YLW) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, 2 pets/room $20/room/night, wheelchair accessible. (Call Date: December 15, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rates, rooms and staff.

The hotel's rates were praised by many lodgers, who described them as affordable, reasonable and fantastic. One patron remarked, "This is a relatively new hotel so it is modern and has that new feel. We left feeling like we received a great price for everything that was offered and we will definitely return".

Numerous reviewers were pleased with the hotel's accommodations. They found their rooms to be clean, modern, quiet, well equipped and spacious, with strong Wi-Fi signals and comfortable beds.

The hotel's staff were the source of several compliments by guests. They were characterized as friendly, helpful and efficient.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the lack of swimming pool and noise transfer.

Some lodgers were disappointed with the hotel's lack of swimming pool. They felt this was a necessary feature for a hotel located in a vacation market.

A few guests complained of noise transfer during their stay. They reported highway noise, noisy in-room air conditioning and noise from guests in overhead rooms.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.7 out of 10 from 94 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 96% recommendation rate from 72 reviews.

TripAdvisor.com guest reviews ranked the hotel #4 of 20 Vernon hotels with an average rating of 4 out of 5 from 27 reviews.

The author called the hotel on December 15, 2013 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.5
Very Good
#
7 / out of 25
hotels in Vernon

Rated 8.5/10 based on 1250 reviews

Ranked #7 out of 25 hotels in Vernon

1250
Map Marker Pacific Inn & Suites Vernon
4790 34th Street, Vernon, BC