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8.3 | Very Good

Holiday Inn Express Hotel & Suites Vernon

Map Call

Well-liked Vernon hotel with indoor pool, mini-kitchens, jacuzzi suites and free breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, local calls
  • Guests found the staff eager to please and efficient
  • Many guests enjoyed the rooms and found them very clean, comfortable and well appointed
  • Guests typically enjoyed the free breakfast
Cons
  • A few guests complained of the odd maintenance issue
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
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Editor's Analysis
Updated May 21, 2015
Overview
This Holiday Inn Express is located just off Highway 97, has a restaurant located across the parking lot, and is less than a 5-minute walk from the Village Green Centre shopping mall and Lake City Casino. Vernon's downtown core is about a 4-minute drive away. This hotel, which offers good amenities and room rates along with several freebies, is a good budget option for both business and leisure travellers in the area.

This smoke-free hotel offers 85 rooms over three floors. All rooms include free Wi-Fi, free wired Internet, free local calls, cable TV with pay-per-view movies, a desk, a coffeemaker, a mini-fridge, an iron and ironing board, a hair dryer and air conditioning. All rooms come with two queen beds or a king bed and possible sofabed. Upgraded rooms and suites may feature additional amenities such as: a mini-kitchen (microwave, mini-fridge, sink with counter) a jacuzzi and fireplace. 

Pets are allowed in one of two pet-friendly rooms at the hotel, for an additional $20 per stay, and doggie guests are treated to dog biscuits and doggie bags. Free parking is available to all guests and the lot can accommodate oversize vehicles.

A free breakfast with hot and cold selections is provided to guests. The nearest restaurant is Ricky's All Day Grill which is a 1-minute walk across the parking lot.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, meeting rooms, a 24-hour business centre, an ATM and a guest-operated laundry. 

There a several shops and restaurants within a 5-minute drive of the hotel. Vernon Jubilee Hospital is a 7-minute drive away. Silver Star Mountain Resort and Sovereign Lake Nordic Centre are about a 25-minute drive away while Kalamalka Provincial Park can be reached in about 17 minutes by car. Kelowna International Airport (YLW) is about a 35-minute drive from the hotel. (All travel time estimates: Google Maps)
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The Good
Many reviews used for this analysis were positive and focused on the rooms, the staff and the amenities.

Many guests reported that the rooms were very clean and well maintained. Guests found them spacious with comfortable mattresses and pillows.

The staff were complimented by many guests for being friendly and attentive. A couple of guests were impressed by how quickly the check in/check out process was.

Many guests enjoyed the hotel's selection of amenities. The pool area, guest-operated laundry and fitness centre were all appreciated by guests. Many also mentioned that the continental breakfast offered a good selection and that they appreciated having some hot choices.

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The Bad
Although most reviews used for this analysis were positive, some negative points focused on the maintenance of the hotel.

A couple of guests had slow drains and a few other guests complained about the odd maintenance issue such as a cracked mirror, ceiling tiles that needed replacing in the pool area, many weeds in the outdoor area surrounding the hotel etc.





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Show Sources
Sources
TripAdvisor.com ranked this hotel #3 out of 18 hotels and rated it 4 out of 5, based on 129 guest reviews.

Hotelscombined.com rated this hotel 8.4 out of 10 based on 264 guest reviews.

Expedia.com rated this hotel 4.2 out of 5 based on 151 guest reviews.


Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
8.3
Very Good

Rated 8.3/10 based on 293 reviews

Ranked #7 out of 26 hotels in Vernon

293
Map Marker Holiday Inn Express Hotel & Suites Vernon
4716 34Th Street, Vernon, BC