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The Sylvia Hotel Vancouver

The Sylvia Hotel Vancouver is a 3 star hotel in Vancouver, British Columbia, Canada 1154 Gilford Street, Vancouver, BC, Canada
Estimated Price
$190
CAD
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Guest Reviews
Amenities
Booking Information

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Views of English Bay, walking distance to Stanley Park, friendly service, and good food

Pros 
  • Free Wi-Fi
  • Many guests described their rooms as well-appointed
  • Many reviewers found the location convenient for exploring English Bay and Stanley Park on foot
  • The staff were frequently described as friendly and helpful
  • Many guests praised the views of English Bay from their rooms
  • Many reviewers praised the food at the on-site restaurant
Cons 
  • Many guests complained that this property did not have air conditioning
  • Several reviewers were disturbed in their rooms by street noise

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Editor's Analysis
Updated on Aug 27, 2012
Overview
This 100 year old property is located on English Bay in the west-end of downtown Vancouver. The Sylvia Hotel is less than a 1-minute walk from the beach while Stanley Park is a 5-minute walk away. This hotel is ideal for travellers who prefer beach-side accommodations in a quiet area of downtown Vancouver.

This property is 100% smoke-free and pets are permitted at no additional charge. All 120 rooms and suites include free Wi-Fi, a TV, an iron and an ironing board, a safe, free newspapers, and individual climate control. Mini-fridges and microwaves are available upon request. On-site parking is available for $15 per night.

Sylvia's Restaurant and Lounge serves breakfast, lunch, and dinner. Room service is also available.

Other on-site amenities include meeting space, a business centre, concierge services, foreign currency exchange, luggage storage, and coin-operated laundry machines. 

Denman street is about a 3-minute walk from this hotel and features shopping, restaurants, and the Denman mall (grocery store, drug store, retail shopping, and a movie theatre). The tennis courts and zoological gardens at Stanley Park are a 5-minute walk from this property.

Public transit for travel to downtown Vancouver can be accessed within a 2-minute walk from the hotel and total trip time to downtown is about 16 minutes. Downtown attractions include the Vancouver Art Gallery, Pacific Centre Mall, and Queen Elizabeth Theatre.

The Vancouver International Airport (YVR) is 35-40 minutes away by car (walking, public transit, and driving time estimates: Google Maps). 
The Good
Positive reviews for this property outnumbered negative reviews among the reviews used for this analysis.

Many guests found the location of this hotel convenient for exploring the English Bay area, Stanley Park, and the Seawall trail system on foot. Reviewers also described walking to the beach, restaurants, and shopping destinations. One guest described the location as "unbeatable".

The staff were frequently described as friendly, helpful, and knowledgeable about the area.

Many reviewers described their rooms as well-appointed. One reviewer described this hotel as having "character" and several guests described their rooms as "charming". Many guests praised the views of English Bay from their guest rooms. One reviewer described his room as having a "billion dollar view". 

Many guests praised the good food and the attentive wait-staff at the on-site restaurant.

Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews among the reviews sourced for this analysis. However, there were a couple of common complaints found.

Many guests complained that this property did not have air-conditioning. One reviewer described his room as "uncomfortably warm" and another guest described his room as "stuffy".

Several guests were disturbed in their rooms by street noise. One reviewer described being awakened by noise from garbage trucks and several guests complained that they were unable to open their windows to cool their rooms because of the noise.

A couple of guests complained that there were no in-room coffeemakers and one reviewer described the Wi-Fi as unreliable.
Expedia.ca gave this hotel an average score of 4.1 out of 5.0, with 89% of 45 guests recommending the property.

TripAdvisor.ca ranked this hotel #41 out of 101 properties in Vancouver, based on 350 guest reviews.

Hotels.com gave this property an average score of 4.2 out of 5.0, from 110 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.1
Very Good

#48 out of 95
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 58
Guest Recommended: No
Guest Ranking Explained

The Sylvia Hotel Vancouver is #48 out of 95 hotels in Vancouver ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Beverlie r from San Diego, CA CA rated The Sylvia Hotel Vancouver 2 out of 10 on June 08, 2011 Verified Guest Hotel Review

"Stay away from The Sylvia ...depressing!"
"The restaurant and bar area of the hotel is charming. the rooms in the hotel are terrible. they charge enough for the rooms that they should be able to spend money on decorating the rooms a little. The rooms look like something out of the 1920's...not charming.. They are drab and dismal!!! Why can't they put up some nice drapes and good looking bedspreads? We were really discusted and would never stay there again or recommended to our friends. we stayed in many lovely hotels during our month long trip...this was the only one that was the pits!!"


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Private beach
  • Laundry service
  • Bicycle Rental
  • Shops
  • Golf Course (nearby)
  • Beach (Direct Access)
  • Windsurfing
  • Cycling
  • Water Activities
  • Kayaking
  • Hiking
  • Photocopier
  • Exhibit Space
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Cots
  • Packed Lunches
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Vending Machines
  • Family Room
  • Self Laundry

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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