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Highly praised downtown Vancouver hotel with indoor pool, great views, kitchens & balconies
- Free Wi-Fi in lobby
- Guests thought this downtown location was prime, in walking distance to restaurants, shopping, the harbour, attractions and public transit
- Staff were highly praised, professional and helpful
- Guests found the rooms spacious and very clean with comfortable beds
- Many enjoyed breakfast and other meals on site
- Wi-Fi is $15 per 24 hours in guest rooms
- Valet parking is $40 per night in underground lot
- Many guests did not like extra fees for Wi-Fi and parking
- Some found the classic rooms a little dated
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Updated Jan 19, 2016
This elegant hotel is surrounded by restaurants and bars in the heart of downtown Vancouver, a block from the shops of Robson Street and an easy walk from the harbour and the Vancouver Art Gallery. Offering traditional luxury at affordable prices with first-class service, this hotel is a guest favourite.
All smoke-free units include a 37" or 42" flat screen TV, CD and DVD player, a coffeemaker, a stocked mini-bar, an electronic safe, bathrobes, umbrella and a hair dryer. Rooms are furnished with 2 queen beds, 2 twin beds, 1 king plus 1 queen, or 1 king bed. Room extras include a sofabed, 1 or 2 separate bedrooms, a second TV, a full kitchen, a dining table for 8, a fireplace, a jacuzzi, views of the city and coastal mountains and a balcony.
In-room Wi-Fi is available for an additional fee of $14.95 per 24 hours. Underground parking is available on site for $39.50 per night and includes valet service, taxes and in-and-out privileges. Pets are welcomed for $40 per stay.
The on-site Boulevard Kitchen & Oyster Bar serves breakfast, lunch, and dinner along with brunch on weekends and holidays. Gerard Lounge serves cocktails and light bistro fare and is open late. Room service is available 24 hours per day.
The hotel offers a health centre which includes an indoor pool with furnished deck and summer patio (includes food and beverage services), a hot tub, 2 steam rooms, flat screen TVs, change rooms with lockers, and a fitness centre.
Other on-site amenities include a business centre with dedicated support staff, a wine shop, a gift shop, a guest laundry, a day spa and meeting rooms.
The Vancouver Convention Centre and B.C. Place Stadium are a 5-minute drive, or 12-minute walk from this hotel, while the Vancouver Lookout (observation tower with a viewing deck 550 feet above ground) is a 15-minute walk away. Rogers Arena is 17 minutes away on foot and Stanley Park (1,000-acre park with hiking and biking trails) is a 20-minute walk away. The Vancouver International Airport (YVR) is 23 minutes' drive, without traffic. (All travel times:Google Maps)
Confirmed with the front desk on December 27, 2015: Wi-Fi is just under $15 per day, parking is $39.50 and includes tax, valet and in-out privileges, pets can stay for $40 per stay, room service is 24 hours
This hotel provided an affordable and satisfying luxury stay for many guests.more
It was brilliantly located at the city centre in walking distance of great restaurants, Vancouver's best shopping on Robson Street, the cruise dock, Stanley Park, Gastown, sports and entertainment venues and public transportation.
It offered very clean, quiet and spacious rooms that were elegantly appointed, with comfortable beds and bedding. Many guests enjoyed great views of the city, ocean and mountains.
The professional yet charming staff were the highlight for many a repeat guest. One guest put it like this, "Service was incredible, friendly and high end but not pretentious."
Guests also really enjoyed the breakfast buffet, the happy hour in the lobby bar, first-class dining with accompanying view in the restaurant, the wine shop next door, the little gift shop with coffee, delicious room service, concierge services and the workout facilities.
Many felt this hotel was a good value choice for downtown, especially because of its location.
The downside to the hotel was definitely voiced loud and clear: guests did not like paying extra for Wi-Fi, or parking and these extra charges were deemed expensive.more
Some guests also found the rooms a little dated with dark colours. One guest described her room as a "tad dour", another said it could do with a little face lift and there was also some mention of bathrooms being somewhat outdated. One repeat guest advised that travellers could ask for a modern room instead of a classic room.
Although some said there could be a little traffic noise in the rooms at the front of the hotel, many said the rooms were quiet with very little road noise and no inter-room noise.
Expedia.ca gave this hotel an average score of 4.6 out of 5.0, with 94% of 695 guests recommending the property.
TripAdvisor.ca ranked this hotel #29 out of 97 properties in Vancouver, from 2,322 reviews.
Booking.com gave this property an average score of 8.7 out of 10, based on 153 guest reviews.