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Highly praised boutique hotel in downtown Vancouver with restaurant, bar & free breakfast

Pros
  • Free made-to-order full hot breakfast, free Wi-Fi and free local and worldwide long distance calls
  • Many guests described their rooms as clean and well-appointed
  • The staff were frequently complimented for their friendly and professional service
  • Many reviewers found the location convenient for exploring downtown Vancouver on foot
  • Several guests thought that this hotel offered good value for the money they spent
  • Many guests praised the food at the free breakfast
Cons
  • A few guests were disturbed in their rooms by traffic noise
  • A couple of reviewers described their rooms as small
Freebies
Free Wi-Fi
Free Breakfast
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jan 14, 2015
Overview
This hotel is located in dining and entertainment district in downtown Vancouver and is walking distance to several downtown attractions. This hotel also offers free services for business travellers and is within walking distance to the Vancouver Convention Centre (10-minute walk away).

This hotel is 100% smoke-free and all units include free Wi-Fi, free bottled water, free worldwide long distance, a work desk with an ergonomic chair, a flat-screen TV with pay-per-view movies, a single brew coffeemaker, individual climate control, an iron and an ironing board, a laptop-sized safe, and bathrobes.

Underground parking is available in an adjacent condominium building for an additional fee of $25 per night. Pets are not permitted.

A free breakfast is served from 6:30am - 10:00am on weekdays and from 7:00am - 11:00am on weekends. There are two on-site restaurants at this property: St. Regis Bar and Grill (lunch on weekdays and lunch and dinner on weekends) and the Gotham Steakhouse.

Other on-site amenities include a business centre (with free printing and faxing), free passes to the Steve Nash Sports Club (about a minute walk away), a Starbucks Coffee store, concierge and porter service, umbrellas, ice and vending machines, free newspapers, meeting space, and a liquor store.

The following attractions are located within a 5-minute walk of this property: Vancouver Art Gallery, Queen Elizabeth Theatre (performing arts venue), Vancouver Lookout (observation tower with a viewing deck 550 feet above ground), and Pacific Centre Mall (shopping centre). B.C. Place Stadium and Rogers Arena are both about a 10-minute walk away.

Stanley Park (1,000-acre park with biking and hiking trails) is a 5-minute drive away. Stanley Park may also be accessed via the Seawall trail system and the nearest access point is at the harbourfront and is a 12-minute walk from this property. The Vancouver International Airport (YVR) is 25-30 minutes away by car (walking and driving time estimates: Google Maps).

Verified by a Front Desk Agent on August 20, 2012: The free breakfast is served from 6:30am - 10:00am on weekdays and from 7:00am - 11:00am on weekends.
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The Good
Positive reviews for this hotel greatly outnumbered negative reviews, among the reviews used for this analysis. Several guests thought that this hotel offered good value for the money they spent. One reviewer said that this hotel offered many amenities at no additional charge "contrary to the nickel and dime approach" of other luxury hotels.

Many guests described their rooms as clean, well-maintained, and well-appointed with attractive decor. One guest described the furnishings as "elegant", while another reviewer described her room as "modern". Several guests described their beds as comfortable.

The staff throughout the hotel were frequently complimented and described as friendly, helpful, professional, attentive, and knowledgeable. A few reviewers mentioned that the front desk agents were quick to provide information about attractions and public transit.

Many reviewers found the location convenient for accessing downtown attractions, restaurants, shopping venues, and business offices. A few guests mentioned that the nearby Pacific Centre Mall was an added convenience.

Many guests praised the food and the generous portions at the free breakfast. 

The in-room free bottled water, free long-distance calls, and free and reliable Wi-Fi were all mentioned as value-added features.
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The Bad
As mentioned above, among the reviews sourced for this analysis, positive reviews outnumbered negative reviews. While most concerns found for this property appeared to be isolated incidents, a few guests said that they were disturbed in their rooms by street noise (garbage trucks and rowdy patrons of nearby bars).

A couple reviewers described their rooms as small. One guest thought that the parking fee ($25 per night) was expensive and this guest suggested finding a nearby public parking lot instead.

Other isolated complaints included: in-room climate control was not operating properly and the menus at the on-site restaurants were expensive.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.7 out of 5.0, with 99% of 139 guests recommending the property.

TripAdvisor.ca ranked this hotel #6 out of 101 properties in Vancouver, from 924 guest reviews.

Hotels.com gave this property an average score of 4.6 out of 5.0, based on 225 reviews.

Verified by a Front Desk Agent on August 20, 2012: The free breakfast is served from 6:30am - 10:00am on weekdays and from 7:00am - 11:00am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.2
Excellent
#
8 / out of 98
hotels in Vancouver

Rated 9.2/10 based on 3470 reviews

Ranked #8 out of 98 hotels in Vancouver

3470
Map Marker St Regis Hotel
602 Dunsmuir Street, Vancouver, BC