This hotel is located in the dining and entertainment district of downtown Vancouver. This hotel is centrally located for business travellers or tourists looking to explore the downtown area on foot.
This property is 100% smoke-free and has 116 rooms and suites. All units include free Wi-Fi, individual climate control, a coffeemaker, a flat-screen TV with pay-per-view movies, an iron and ironing board, and a desk with an ergonomic chair. Suites also include a mini-fridge, a microwave, a dining table and chairs, and a separate living area with a sofabed and an extra TV. On-site parking is available for $15 per night and pets are permitted for an additional fee of $20 per night.
A hot breakfast is served daily from 7:00am - 11:00am for an additional charge of $7.50 per person. This hotel also has an on-site restaurant, Morrissey's Irish House, which serves lunch and dinner. Ginger Sixty-Two Cocktail Den is the on-site bar.
Other amenities include currency exchange, dry cleaning (extra fees apply), postal and courier services (extra fees may apply), concierge services, baggage storage, ice and vending machines, free newspapers, and a business centre.
The shopping district on Granville Street at Robson Street is about a 10-minute walk away. The Vancouver Art Gallery (features the art work of Emily Carr) is about a 12-minute walk from this hotel, while the Queen Elizabeth Theatre (performing arts venue) is about a 15-minute walk from this property. B.C. Place and the Rogers Arena are both about an 18-minute walk from the hotel or a 5-minute drive. The Vancouver Convention Centre is an 8-minute drive from this hotel and Stanley Park (a 1,000-acre park with hiking and biking trails and home to the Vancouver Aquarium) is 10 minutes away by car.
The Vancouver International Airport (YVR) is a 25- to 30-minute drive from this hotel.
Verified by a Front Desk Agent on August 10, 2012: The hot breakfast is served daily from 7:00am - 11:00am for an additional charge of $7.50 per person.
Most reviews used for this analysis described positive experiences.
Many guests described their rooms as clean and well-maintained, with one reviewer describing their room as "spotless". A few reviewers thought that their rooms were well-appointed with modern decor and a couple of guests said that their rooms appeared to be recently renovated. A few guests also described their beds as comfortable and the linens as high-quality.
The staff were frequently complimented for their friendly, helpful, and knowledgeable service. One reviewer thought that the front desk agents had "excellent customer service skills".
Many reviewers thought that the location of this hotel was convenient for accessing amenities, such as restaurants and shopping, on foot. A couple of guests also noted that public transit was accessible within walking distance (bus stops are less than a 1-minute walk from the hotel).
A few guests noted the flat screen TVs and free Wi-Fi as value-added features.
While many guests described positive experiences at this hotel, there were a few common complaints and a few guests who indicated that they would not stay at this property again.
Several reviewers were disturbed in their rooms by noise. Some guests described hearing loud music from a neighbouring nightclub and found the music to be particularly disruptive on weekends. A few reviewers complained that patrons of the nearby nightclub created noise on the street that could be heard in the guest rooms and a couple of other guests said that they were disturbed by sounds from neighbouring rooms.
A few guests described their rooms as small or cramped. One reviewer thought that there were not enough electrical outlets available in the room for charging his electronic devices.
A few guests said that they felt unsafe in the neighbourhood immediately surrounding the hotel at night. One reviewer said that she avoided walking to the hotel at night and she described the neighbourhood as "scary". Another guest said, "I would not recommend staying here because of the area". One reviewer, who was more specific, said "within 100m there are 2 sex shops spilling their wares over the pavement and a few unsavoury tattoo parlours".
Expedia.ca gave this hotel an average score of 3.6 out of 5.0, with 74% of 180 guests recommending the property.
TripAdvisor.ca ranked this hotel #51 out of 101 properties in Vancouver, from 274 guest reviews.
Hotels.com gave this property an average score of 3.5 out of 5.0, based on 132 reviews.
Verified by a Front Desk Agent on August 10, 2012: The breakfast is served daily from 7:00am - 11:00am for an additional charge of $7.50 per person.