OverviewThis hotel is located in downtown Vancouver near the Granville and Burrard bridges. The waterfront area, overlooking False Creek and Granville Island, is a 5-minute walk away. This property is promoted as a "boutique hotel" and is ideal for both business travellers and tourists who prefer to explore the downtown area on foot. This hotel also offers apartment-style accommodations for travellers in need of more space and full kitchens.
This hotel's 157 rooms and suites include free Wi-Fi, individual climate control, a work desk and chair, a flat-screen TV with pay-per-view movies, a coffeemaker and a tea kettle, an iron and ironing board, and free local calls. Select rooms also include a microwave, a mini-fridge, and/or a balcony. The apartment-style suites include a full kitchen (oven, stove, fridge, microwave, cookware, utensils, and dishes) and separate living, dining, and bedroom areas.
Secure underground parking is available on site for $16 per night and pets are permitted (in select rooms) for $15 per night.
The on-site restaurant, The Creekside Restaurant and Lounge, serves breakfast and dinner. The restaurant is open daily from 7:00am - 10:30am and from 5:00pm - 8:30pm. The Lounge is open daily from 4:00pm - 10:30pm. In-room dining is also available.
Other amenities include an outdoor pool (seasonal), free passes to Steve Nash Fitness World (2-minute walk from the hotel), a business centre with meeting space, and concierge services.
Granville Island (across False Creek) features a Public Market and performing arts venues and is a 5-minute drive from this hotel. The dining and entertainment district on Granville Street is about a 12-minute walk from this property. B.C. Place Stadium and Rogers Arena are both about 6 minutes away by car. Stanley Park (a 1,000-acre park with biking and hiking trails) is an 8-minute drive from this hotel.
The Vancouver International Airport is a 25- to 30-minute drive from this property (walking and driving time estimates: Google Maps).
The GoodMany reviewers described positive experiences at this hotel in the reviews used for this analysis.
Many guests described their beds as comfortable and the bedding as high-quality. Several reviewers found their rooms to be clean.
Reviewers frequently described the location as convenient for accessing downtown attractions, restaurants, and shopping venues. A few guests also mentioned walking to Granville Island from this property (about 30 minutes).
Many reviewers complimented the customer service at this hotel and the front desk staff were described as helpful, attentive, friendly, efficient, and quick to provide directions and restaurant recommendations.
Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A couple of guests cited the outdoor swimming pool as a value-added feature and it was described as clean and adequately heated.
The Bad
While most reviews for this hotel described positive experiences, among the reviews used for this analysis, there were a few common complaints.
Several guests described the decor and in-room furnishings as run-down and in need of upgrades. One reviewer described her room as "beaten-up", while another guest said that the decor was "dark" and made her room appear dirty. While several reviewers shared this sentiment, no specific details were given.
The breakfast at the on-site restaurant was thought to be expensive by several guests. One reviewer mentioned that the portions were small and another guest thought that 7:00am was too late for breakfast service to start.
A few guests found it inconvenient that this hotel did not have an airport shuttle. A couple of these reviewers noted that taxi fare to/from the airport was about $30 each way.
Other isolated complaints referred to weak and unreliable Wi-Fi service and a slow elevator.
Expedia.ca gave this hotel an average score of 3.9 out of 5.0, with 87% of 205 guests recommending the property.
TripAdvisor.ca ranked this hotel #62 out of 101 properties in Vancouver, from 276 reviews.
Hotels.com gave this property an average score of 3.9 out of 5.0, based on 262 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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