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Pan Pacific Vancouver

Pan Pacific Vancouver is a 5 star hotel in Vancouver, British Columbia, Canada 300-999 Canada Place, Vancouver, BC, Canada
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Guest Reviews
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Harbourfront location, rooftop pool, clean rooms, attentive staff, and good food

  • Club floor guests receive free breakfast, free evening hors d'oeuvres, free Wi-Fi, and free coffee and tea
  • Many guests found the location convenient for accessing downtown attractions and the cruise ship terminal on foot
  • The staff were frequently complimented for their attentive service
  • Many reviewers described their rooms as clean
  • Many guests praised the food at the on-site restaurants
  • Many reviewers described pleasant views of the harbour from their rooms
  • Several guests thought that the on-site restaurants were expensive
  • A couple of reviewers were disturbed in their rooms by noise from sea planes

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Editor's Analysis
Updated on Aug 22, 2012
This property offers unobstructed views of the Vancouver harbour and is within walking distance of business and tourist destinations. This hotel is located on the Vancouver harbourfront next to the cruise ship terminal and a 2 minute walk from the Vancouver Convention Centre.

All 500 rooms and suites at this property include a flat-screen TV with pay-per-view movies, an iHome docking station, a coffeemaker, a safe, individual climate control, and bathrobes. Units are also equipped with a mini-bar and refreshment centre (extra fees apply) and in-room Wi-Fi for an additional fee of $4.95 per 24 hours. Guests staying on the Pacific Club floor have exclusive access to the Club Lounge which provides a free breakfast, free evening hors d'oeuvres, free Wi-Fi, and free coffee and tea. 

Self-parking is available for an additional fee of $35 per night and valet parking is $39 per night. Pets are permitted for an additional fee of $30 per stay.

There are four on-site restaurants at this hotel, including Cafe Pacifica which serves breakfast, lunch, and dinner.
Room service is available 24-hours.

Other on-site amenities include a rooftop heated saltwater pool and hot tub, fitness centre, on-site salon and spa, dry cleaning service (extra fees apply), an ATM, and gift shops.

Access to the Seawall trail system is a 2-minute walk from this property. Stanley Park (1,000-acre park with hiking and biking trails) may be reached via the Seawall (25-minute walk or 10 minutes by bike). Driving to Stanley Park will take roughly 5 minutes. Downtown attractions within a 10-minute walk of this hotel include the Vancouver Art Gallery (featuring the artwork of Emily Carr), Pacific Centre Mall, Vancouver Lookout (observation tower with a viewing deck 550 feet above ground), and Gastown (an area known for its dining and nightlife).

The Vancouver International Airport (YVR) is 30-35 minutes away by car (walking, biking, and driving time estimates: Google Maps).
The Good
Positive reviews for this hotel greatly outnumbered negative reviews, among the reviews sourced for this analysis.

Many guests found the location convenient for accessing downtown attractions, the Vancouver Convention Centre, shopping, and restaurants. Several reviewers also noted that this hotel provided convenient access to the cruise ship terminal and these guests also mentioned that the hotel bell staff delivered luggage to the cruise ships. One guest said that the hotel "could not be more convenient for cruise passengers".

The guest rooms were frequently described as clean, well-appointed, and spacious. Many reviewers also described pleasant views of the harbour from their rooms and one guest described the view as "stunning".

Many reviewers described the staff throughout the hotel as friendly and attentive, with one guest saying that the staff "go the extra mile for guests".

Many guests praised the food at the on-site restaurants and from room service.

The rooftop pool, well-equipped fitness centre, and club floor amenities, were all mentioned as value-added features.

The Bad
As mentioned above, most guests described positive experiences at this hotel, among the reviews used for this analysis. However, there were a couple of common concerns.

Although many guests praised the food at this hotel (as mentioned above), several reviewers thought that the on-site restaurants were expensive.

A couple of guests were disturbed in their rooms by noise from sea planes that were landing and taking-off at the nearby harbour airport.

A couple of guests, who did not stay on the Club floor, complained about the additional fees for Wi-Fi ($4.95 per 24 hours). One reviewer thought that the parking fees ($35 per night) were expensive. gave this hotel an average score of 4.5 out of 5.0, with 93% of 420 guests recommending the property. ranked this property #19 out of 101 hotels in Vancouver, from 819 guest reviews. gave this hotel an average score of 4.6 out of 5.0, based on 171 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.

Guest Reviews
Very Good

#22 out of 95
Guest Rating Explained
Rating: 8.9 / 10 Details

No. of guest reviews: 1469
Guest Recommended: Yes
Guest Ranking Explained

Pan Pacific Vancouver is #22 out of 95 hotels in Vancouver ranked by the ratings provided by guests.
No recent comments available
Show older reviews
Hotel review by guest is Positive
Glenys from Chesham, GB rated Pan Pacific Vancouver 9 out of 10 on September 11, 2004 Verified Guest Hotel Review

"A beautiful hotel in a great location,friendly and helpful staff and excellent restaurants"
Hotel review by guest is Positive
David from Poulsbo, WA US rated Pan Pacific Vancouver 9 out of 10 on October 25, 2003 Verified Guest Hotel Review

"Beautiful !!!!!"


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Bicycle Rental
  • Shops
  • Excursions
  • Scuba Diving
  • Cycling
  • Water Activities
  • Fishing
  • Hiking
  • Photocopier
  • Desk
  • Ticket Service
  • Ballroom
  • Disabled Parking
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Cots
  • Games Available
  • Coffee Shop/Cafeteria
  • Packed Lunches
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

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