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Highly praised Vancouver-Yaletown boutique hotel with trendy decor and hi-tech amenities
- Free amenities: Wi-Fi, welcome beverage, iPad, local calls, long distance calls, luxury car service to downtown, mountain bike rentals, shoe shine, pet stays
- Guests felt the location was perfect for accessing Yaletown restaurants, the SkyTrain, the waterfront and Gastown
- Staff was considered impeccable by many guests
- Guests typically loved the rooms and found them to be clean and comfortable
- Several guests enjoyed dining on site
- A few guests described their rooms as small
- Valet parking is $39 per night (including tax)
Updated Jul 21, 2015
This trendy boutique hotel is situated in the Yaletown district of Vancouver which features boutique shopping, fine dining, and nightlife. This hotel offers inventive and trendy decor to entertain its guests along with hi-tech amenities and a host of freebies to make the stay fun and friendly. It's close to the sea wall for walking, jogging or taking the water taxi to Granville Island.more
All 96 smoke-free rooms at this hotel include free Wi-Fi, free local calls, 30 minutes of free international long distance calls, a flat screen TV with pay-per-view movies, a coffeemaker, a fully-stocked mini-bar, an iPad with free Wi-Fi for use in and out of hotel, an iHome docking station, a work desk with an ergonomic chair, a laptop-sized safe, an iron and ironing board, bathrobes, a hair dryer and turn-down service. Rooms are furnished with 1 king bed, 1 queen bed or 2 double beds.
Room extras include a 3D television with 3D on-demand movies, iLuv docks with Android and iPhone charging cables (can play podcasts), a sitting area, a sofabed, a fireplace, a soaker tub, heated bathroom floor, views or access to an inner courtyard garden, a mini-kitchen (microwave, mini-fridge, Nespresso machine and small sink), private foyer to adjoining rooms, jetted soaker tub, four poster king bed, separate powder room, double-sided fireplace and a wrap-around Juliet balcony.
Secure underground valet parking is available on-site for an additional fee of $39 per night inclusive of tax. Pets are permitted at no extra charge and are provided a dog bed, bowls and treats. Staff, if not busy, will take your dog for a walk free of charge. There's an off-leash park 2 blocks east of the hotel.
The on-site restaurant, La Pentola, serves breakfast, lunch, and dinner plus weekend Brunch. The Opus Bar features live music on Wednesdays and a DJ, Thursdays through Sundays. 24-hour room service is available for in-room dining.
Other on-site amenities include concierge services, a 24-hour business centre (fax machine, printer, and mobile phone rentals), a 24-hour fitness centre, same-day dry cleaning (extra fees apply), in-room massage and physiotherapy (extra fees apply), and meeting/banquet space.
This hotel is a 3-minute walk to the False Creek waterfront, which features the Seawall trail system and ferry service to Granville Island (public market and performing arts venues).
Downtown attractions, such as the Vancouver Art Gallery, the Queen Elizabeth Theatre, the Pacific Centre Mall, and the Vancouver Lookout (observation tower with a viewing deck 550 feet above ground), may be accessed on foot in 17 minutes or by car or public transit- SkyTrain in 5 minutes. The nearest SkyTrain station is less than a 1-minute walk from this hotel.
The Vancouver International Airport (YVR) is 25-30 minutes away by car and 30 minutes away via SkyTrain (all travel time estimates: Google Maps).
Confirmed with the front desk on July 21, 2015: valet parking is secure and costs $39 per night including tax, the hotel is 100% smoke free.
Guests who reviewed this hotel online really enjoyed their stays and left lots of positive comments and high scores.
The location of this hotel and the service of the staff seemed to be the highlights of many guests' stays, judging from recent reviews read for this report.
Reviewers considered this hotel's location to be perfect. They liked accessing top restaurants on foot, shows, BC Place and Gastown and said that there were shops, food and the waterfront just steps away from the hotel's front door. Some liked being very close to the SkyTrain and others liked having walking and jogging paths close by.
The staff made everything great for guests. They were helpful, fun and attentive to guests needs. They provided a fun and interesting atmosphere and gave great recommendations for dining and entertainment. One guest said they were "amazing and so genuinely helpful, and they were there for every question".
Many guests really liked the rooms. Some found them beautiful, others said they were funky, spacious and clean with comfortable beds. Several guests commented on the quietness of the rooms. Many really loved having a complimentary iPad for use and thought it was a nice touch.
Guests who had breakfast on site were very pleased with the quality and selection.
The hotel did have some weak points, which guests spoke of from time-to-time in the reviews.more
Several reviewers mentioned that their rooms were quite small. This comment came from guests who booked suites as well as the cheaper rooms. Some guests objected to parts of the funky decor, such as bathroom walls being all windows to the outside, but most seemed to feel that they were fun and harmless.
Some found the hotel to be overpriced and there was the odd quibble about the price of valet parking being "double" what others in the city were charging.
Occasionally guests complained about the lack of availability of free amenities, such as mountain bikes and the courtesy car to downtown.
Some one-time complaints included: a very small fitness room, the roll-down shades did not keep all the early morning sunlight out of the room and noise transferred to the room from the hallway.
SourcesExpedia.ca gave this hotel an average score of 4.5 out of 5, with 94% of 258 guests recommending the property.
TripAdvisor.ca ranked this hotel #6 out of 96 properties in Vancouver, with a guest rating average of 4.5 out of 5, based on 1488 guest reviews.
Booking.com gave this property an average score of 9.1 out of 10, from 112 reviews.