This hotel is located in downtown Vancouver, 3 blocks from the harbourfront area and the Vancouver Convention Centre (a 6-minute walk). This property is promoted as a luxury boutique hotel and caters to business travellers and tourists looking to explore the downtown area on foot.
This hotel offers 119 rooms and all units include separate living and bedroom areas, a work desk, a safe, two flat-screen TV's, a bathrobe and slippers, a coffeemaker, a tea kettle, a mini-bar, a mini-fridge, an umbrella, an iron and an ironing board, and turn down service. In-room Wi-Fi is available for $8.99 per 24 hours.
Secured valet parking is available on site for an additional fee of $30 per 24 hours. Pets are permitted for an additional cleaning fee of $75 per stay and pets receive a blanket, food and water dishes, and treats.
The on-site Copper Chimney Restaurant is open for breakfast, lunch, and dinner. Breakfast service begins daily at 6:30am. In-room dining is also available.
Other on-site amenities include a business centre, concierge services, same-day dry cleaning (extra fees apply), shoe shine service, free newspapers, boardroom and conference facilities, and secretarial services. Guests also have access (at a discounted rate of $11 per day) to the fitness facility at the YMCA located adjacent to the hotel.
The Vancouver Lookout (observation tower with a viewing deck 500 feet above ground) is 7 minutes away on foot, while the shopping district on Granville Street and the Vancouver Art Gallery are both an 8-minute walk away. B.C. Place Stadium (home of the CFL's B.C. Lions) and Rogers Arena (home of the NHL's Vancouver Canucks) are both an 8-minute drive away. Stanley Park (1,000-acre park with hiking and biking trails) is 5 minutes away by car.
The Vancouver International Airport (YVR) is about a 30-minute drive away (walking and driving time estimates: Google Maps).
Positive reviews greatly outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean, well-maintained, and well-appointed. One reviewer described the decor as "charming", while another guest described her room as "posh". Several guests found their beds to be comfortable and many reviewers noted that, despite the downtown location, their rooms were quiet.
The staff was frequently complimented and described as friendly, helpful, caring, and quick to respond to needs. One guest said that the bell hops and front desk agents always seemed eager to help.
Many reviewers found the location convenient for accessing downtown attractions and the waterfront area (including the Vancouver Convention Centre) on foot. A few guests also mentioned finding several restaurants and coffee shops nearby.
A couple of guests praised the good food and the attentive wait staff at the on-site restaurant.
A couple of reviewers thought that this hotel offered good value for the money they spent.
As mentioned above, most of the reviews for this hotel described positive experiences, among the reviews used for this analysis. However, there were a few common concerns.
A few reviewers complained about the view from their rooms and guests described seeing buildings, alleys, and garbage dumpsters.
A couple of guests thought that the room layout was awkward and resulted in small bedroom areas. A couple of other reviewers complained that the Wi-Fi was slow and unreliable.
Other isolated complaints included: long wait to retrieve car from valet parking, expensive room rates, and hotel was difficult to locate.
gave this hotel an average score of 4.6 out of 5.0, with 96% of 404 guests recommending the property.
TripAdvisor.ca ranked this hotel #23 out of 101 properties in Vancouver, based on 364 reviews.
Hotels.com gave this property an average score of 4.6 out of 5.0, from 345 reviews.