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L'Hermitage Hotel

9.6 | Excellent | #4 out of 97 hotels in Vancouver
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Highly praised downtown Vancouver hotel with outdoor pool and suites with kitchen & balcony

Pros
  • Free amenities: Wi-Fi, local shuttle, bicycle rentals, local calls, newspapers
  • Rooms were very clean, stylish and comfortable
  • Location was an easy walk to restaurants, shops, attractions and Skytrain
  • Staff were exceptional and made the stay
  • Breakfast and Café Medina were well liked
  • Wi-Fi was rated as excellent by guests
  • Good value according to many guests
Cons
  • Valet parking is $28, plus tax per night
  • Some found the pool a little small
Editor's Review
Updated Nov 30, 2016
Overview
This luxury boutique hotel is centrally located, a 4-minute walk from the shopping and dining districts of Robson and Granville streets and a 5-minute walk from Vancouver City Centre Skytrain station.

The smoke-free hotel offers 60 rooms located on the 5th, 6th, and 7th floors of a residential tower. All rooms include free Wi-Fi, free local calls, a 32” flatscreen HDTV with satellite programming, a Nespresso coffee machine, an iPod dock, a safe, an iron and an ironing board, bathrobes, and climate control.

Rooms are furnished with 1 queen or 1 king size bed. Room extras include a sofabed, 1 or 2 separate bedrooms, 2 TVs, a living room, a dining area, a den, a solarium with floor-to-ceiling windows, an electric fireplace, a kitchen, a walk-in closet, a washer and dryer, 2 bathrooms, a pool or city view, and a private furnished balcony.

Valet parking with unlimited access costs $28 plus tax, per night. A free 3km downtown shuttle is available. Pets less than 20 lbs are welcome for $35 per night.

L'Orangerie Dining Room & Lounge offers a buffet breakfast, afternoon tea (reservation required) and drinks and light snacks until 10 pm. Room service is available. Café Medina offers breakfast, lunch and weekend brunch.

Hotel amenities include an outdoor saltwater lap pool, an outdoor hot tub, a fitness centre, a steam room, a business centre, dry cleaning, concierge, free bicycle rentals, free newspapers and meeting rooms.

The Vancouver Art Gallery, the Queen Elizabeth Theatre, B.C. Place Stadium and Pacific Centre mall are all a 7-minute walk from the hotel. Rogers Arena and Yaletown (boutique shopping destination) are a 10-minute walk from this hotel, while the Vancouver harbourfront (Vancouver Convention Centre, Seawall trail system, and Cruise Ship Terminal) is a 15-minute walk. Vancouver International Airport (YVR) is 27 minutes away by car. (All travel times: Google Maps)

Confirmed with the front desk on Nov 29, 2016: all bedroom doors close, fireplaces are electric, pet fees,

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The Good
Guests were enthusiastic and very happy about their stay.

The rooms were spacious, well appointed and comfortable. Guests found them well cleaned, stylish and quiet and they enjoyed the fireplaces and soaker tubs.

The location was unbeatable, right downtown near shopping and entertainment. Guests walked to the Art Gallery, B.C. Place, Gastown, Robson street shops and Granville street bars.

Staff offered professional, attentive and exceptionally friendly service. Guests said they helped with local information and airport transfer and many felt catered to by the staff.

Café Medina and the breakfast buffet were enjoyed by guests.

Guests often conveyed that the hotel was good value. Adding value for some were: the valet and porter service and local transportation to restaurants and attractions.

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The Bad
Guests had mostly positive things to say but there was the odd criticism.

Some guests said the pool was a little small and the pool area lacked enough lounge chairs.

A few guests felt that breakfast at the hotel was overpriced and on occasion found the food not heated enough.

Occasionally guests complained about the cost, finding that after taxes and gratuities the price of the stay added up considerably. Some felt that breakfast and parking should have been included in the rate.

Occasionally, guests felt the room service let the hotel down, bringing up subpar offerings, but this complaint appeared rarely in the reviews.

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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.8 out of 5 based on1909 reviews.

TripAdvisor.ca ranked this hotel #2 out of 90 properties in Vancouver with a guest rating of 5 out of 5 based on 3288 reviews.

Booking.com gave this property an average score of 9.5 out of 10, from 959 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
9.6 / out of 10
"Excellent"
Ranked by Guests
#
4 / out of 97
hotels in Vancouver

The average guest rating for L'Hermitage Hotel is 9.6 out of 10 based on 3744 reviews from past guests. This average guest rating ranks L'Hermitage Hotel at #4 out of 97 hotels in Vancouver.

3744
Map Marker L'Hermitage Hotel
788 Richards Street, Vancouver, BC