9 out of 10 | Verified Guest stayed August 22, 2011
"Friendly and welcoming staff."
6 out of 10 | Barry stayed January 13, 2011
"Pluses and Minuses"
"Everything has pluses and minuses The plus was free breakfast and parking. The minuses were the hotel had not had a makeover for quite some time so was not as up to date as others"
1 out of 10 | Verified Guest stayed July 25, 2010
"room was too small, toilet was too small, customer service not very good. defenitely not a good place to stay. the only plus is the location."
3 out of 10 | Karrie stayed April 13, 2006
"On the internet the hotel looked like a nice place to stay. It stated that there would be a shuttle bus from the airport to the hotel and there wasn't. It cost me $30 CAD to get there. The menu inside the hotel was poor and the food was not great. I would certainly not recommend this hotel to anyone and not stay here again!!"
9 out of 10 | Verified Guest stayed February 25, 2005
"My room had peeling paint,looked worn and there was dust in the bathtub. The first morning the lock jammed and I was locked IN my room. On the other side, the staff there are, without excepetion, outstanding. They were friendly without intrusion and met and exceeded all my needs. Good continental breakfast, free local papers. My second day the room was spotless. Perhaps it just had not been used awhile. For my needs, the location was supurb. They could benefit from WiFi access in the rooms. I will use it again."
4 out of 10 | Verified Guest stayed September 08, 2004
"Okay, to be honest with you it doesn't look as beautiful as in the picture, and if you're carrying a lot of luggage then forget it-elevators are old and they don't even have someone to help you with your bags. I booked for 9 nights and didn't even stay for 1 - I ran to downtown to look for another place to stay. The neighbourhood is pretty grim, lots of hindu and asian restaurants and shops that looked just so precarious. By the way, I left because of its location, and weird smells (like old food, perhaps?)"
9 out of 10 | Paul stayed February 21, 2004
"I have recommended this hotel to others. it was very convenient to the two things I wanted to do most, walk downtown and walk to GM Place. This is the fourth time I have stayed there, and plan to again on my next trip to Vancouver."