This hotel is situated about 1 block from B.C. Place Stadium (home of the CFL's B.C. Lions) and Rogers Arena (home of the NHL's Vancouver Canucks and a concert venue) and is less than a 1-minute walk away. The dining and entertainment district of downtown Vancouver is about an 8-minute walk away. This property is ideal for business travellers or tourists looking to explore the downtown area on foot.
This property also provides a free drop-off shuttle service to downtown locations and attractions. The shuttle service operates on-demand (from 7:00am - 7:00pm) and travel to any requested destination (cruise ship terminal, Vancouver Convention Centre, etc.) may be arranged through the hotel directly. The hotel also provides free bicycle rentals.
This hotel is 100% smoke-free and does not permit pets. All units include free Wi-Fi, a microwave, a mini-fridge, an in-room safe, a coffeemaker, a TV with pay-per-view movies, air conditioning, and free bottled water. Underground parking is available on site for an additional fee of $19 per night.
A free breakfast is served daily from 6:00am - 10:00am. This hotel also has an on-site cafe, Cafe Orca, which serves gourmet coffee, baked goods, and lunch items. The on-site Zachary's Restaurant serves lunch and dinner.
Recreational facilities include a rooftop hot tub, fitness centre, and games room (table tennis and foosball). Other on-site amenities include free newspapers, a gift shop, and a hair salon.
The Vancouver Lookout (observation tower with a viewing deck 550 feet above ground) is about a 13-minute walk (or 3-minute drive) from this hotel, while Stanley Park (1,000-acre park and Seawall biking and walking trail) is about a 10-minute drive away.
The Vancouver International Airport (YVR) is a 25-35 minute drive away, while the Vancouver VIA Rail and Greyhound bus stations are 5 minutes away by car.
Verified by a Front Desk Agent on August 9, 2012: The free breakfast is served from 6:00am - 10:00am.
Positive reviews for this hotel greatly outnumbered negative reviews, among the reviews sourced for this analysis, and many guests said that they were likely to return to this property again in the future.
Many guests described their rooms as clean and well-maintained. Several reviewers noted that their beds were comfortable and that high-quality linens were provided. A couple of guests also found their rooms to be quiet and well-appointed.
The staff were frequently described as friendly, accommodating, and quick to provide directions and recommendations. One reviewer also said that the staff promptly addressed noise disturbances created by guests within the hotel.
Many reviewers found the location convenient for accessing downtown attractions, shopping destinations, restaurants, and business offices.
Several guests complimented the pleasant view of the city from the rooftop hot tub area. One reviewer described the view as "stunning".
A couple of reviewers noted that this hotel was secure and safe. One guest said that the parking facility and hotel floors could only be accessed by key card.
The in-room microwaves, mini-fridges, flat screen televisions, free breakfast, free Wi-Fi, and free bottled water were all mentioned as value-added features.
As mentioned above, there were few negative reviews found for this hotel among the reviews used for this analysis. However, several guests complained that the dining room for the free breakfast was too small and was frequently crowded. A couple of reviewers also thought that the food quality at the free breakfast was poor.
A couple of guests found the elevators to be slow. A couple of reviewers thought that the parking facility was too small because it did not accommodate larger vehicles (such as pick-up trucks). A few guests had difficulty maintaining a comfortable in-room temperature. One reviewer was unable to heat her room, while another guest found the air conditioning too powerful.
gave this hotel an average score of 4.4 out of 5.0, with 93% of 58 guests recommending the property.
TripAdvisor.ca ranked this hotel #25 out of 101 properties in Vancouver, based on 413 guest reviews.
Hotels.com gave this property an average score of 4.5 out of 5.0, from 60 guest reviews.
Verified by a Front Desk Agent on August 9, 2012: The free breakfast is served daily from 6:30am - 10:30am.