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Four Seasons Hotel Vancouver

9.0 | Excellent | #15 out of 96 hotels in Vancouver
MAP

Highly praised downtown Vancouver luxury hotel with views, indoor-outdoor pool & fine dining

Pros
  • Free amenities: Wi-Fi, morning coffee and pastries in lobby, shoe shine, pet stays
  • Guests enjoyed very clean rooms with very comfortable beds
  • Wi-Fi was rated as excellent overall by reviewers
  • Guests loved the location, attached to the mall and in walking distance to attractions
  • Many guests enjoyed dining on site
  • The staff provided first class service said many guests
Cons
  • Valet parking is $49 per night, including tax
  • Some felt the decor was dated and the bathrooms were small
  • No coffee and tea making facilities in the room an inconvenience for some guests (these are available upon request)
Freebies
Free Wi-Fi
Editor's Review
Updated Jul 5, 2017
Overview
About the hotel: This luxury hotel is nestled in the heart of downtown Vancouver, attached to the Pacific Centre mall and surrounded by downtown restaurants. It provides a comfortable oasis, in walking distance of Vancouver's attractions and waterfront.

The smoke-free hotel has 372 rooms on 28 floors with elevator access. 

All rooms include free Wi-Fi, a flat-screen HDTV with cable and in-room movies, bathrobes and slippers, a DVD/CD player, an iPod docking station, a safe, an iron and ironing board, a hair dryer, free newspapers and an umbrella. Rooms are furnished with 2 double beds or 1 king bed. Room extras include a city or harbour view, a living room, a dining room, a separate bedroom, a 2-level suite, a sofabed, a second bathroom, a private bar and an espresso machine. Accessible rooms are available upon request, as are in-room fax machines and mini-bars.

Valet parking is underground with a clearance of 6'6" for $49 per night with in-out privileges. 

Pets are welcome for free at the hotel.

Free coffee, pastries and fruit is offered in the lobby each morning.

Restaurant on site:  YEW Seafood & Bar serves breakfast, lunch, and dinner. 24-hour room service is also available. 

Hotel amenities include an indoor-outdoor pool, a hot tub, a sauna, a fitness centre with fitness activities and seasonal children's activities at PlayZone, a 24-hour business centre with secretarial services, dry cleaning, a jewellery boutique, massage services, a blow-dry hair salon, concierge and porter services, babysitting, free shoe shine, currency exchange, luggage storage, safe deposit boxes and meeting rooms.  

What's nearby? The Queen Elizabeth Theatre (performing arts venue) is a 9-minute walk from this hotel. Vancouver harbourfront area (featuring the Vancouver Convention Centre, cruise ship terminal, and Seawall trail system) is 11 minutes away on foot or a 5-minute drive. The B.C. Place Stadium (home of the CFL's B.C. Lions) and Rogers Arena (home of the NHL's Vancouver Canucks) are both located within a 15-minute walk or 5-minute drive.

Getting around: The Vancouver International Airport (YVR) is 24 minutes away by car without traffic. (All travel times: Google Maps)

Confirmed by hotel July 5, 2017: pet policy, parking fees, Wi-Fi includes unlimited devices
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The Good
Many guests who reviewed this hotel online enjoyed their stays. They considered it to be a classy and comfortable hotel that was well located for enjoying Vancouver's downtown attractions, whether they were there to shop, to dine, to bike or kayak or to take in the unique culture of Gastown.

The well-trained staff made a huge impression with guests who felt they were receiving first class treatment from people who genuinely cared. They were described as polite, intelligent, friendly and "attentive to our every need".

The restaurant was another highlight with guests really enjoying the delicious food on site. Some were pleased to obtain complimentary coffee and croissants each morning in the lobby, and room service was equally pleasing.

Many guests considered the rooms to be spotless and the sleep quality excellent.
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The Bad
The hotel received many perfect scores from reviewers, but occasionally guests offered some critique of the product that was offered, in relation to the price charged. 

Some guests thought that the hotel was a little pricey. These guests also said that the bathrooms were tiny with low ceilings and the room decor was dated. A couple of reviewers claimed that the hotel's classiness was diminished by decor that was more corporate than luxury, double beds versus queen beds, TVs in the restaurant, and a lobby that lacked ambiance with an escalator ride to the front desk.

Some guests complained about the cost of parking, and felt the price really added up for a multiple day stay.

The hotel did not provide coffeemakers in all the rooms which was a disappointment to more than one, and other similar complaints included no (extractor) fans in the bathrooms and no free newspaper delivery. 

One recent reviewer claimed that although they had a confirmed reservation, the hotel had oversold their rooms and didn't have room for them when they arrived. They were put up at a cheaper hotel (the Fairmont), were inconvenienced and consequently lost some needed leisure time on their trip.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5, with 93% of 739 guests recommending the property.

TripAdvisor.ca ranked this hotel #13 out of 96 properties in Vancouver, from 1,882 guest reviews.

Booking.com gave this property an average score of 9 out of 10, based on 171 reviews.
Guest Reviews
Rated by Guests
9.0 / out of 10
"Excellent"
Ranked by Guests
#
15 / out of 96
hotels in Vancouver

The average guest rating for Four Seasons Hotel Vancouver is 9.0 out of 10 based on 5471 reviews from past guests. This average guest rating ranks Four Seasons Hotel Vancouver at #15 out of 96 hotels in Vancouver.

5471
Location
Map Marker Four Seasons Hotel Vancouver
791 West Georgia Street, Vancouver, BC