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Guest Reviews
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7.4
Good
#35 out of 59
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Guest Rating Explained
Rating: 7.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.2 |
| Cleanliness: |
6.8 |
| Location: |
8.5 |
| Comfort: |
6.9 |
| Service: |
7.1 |
| Value: |
7.0 |
Details
No. of guest ratings: 17
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #35 out of 59 hotels in Vancouver ranked by guests.
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Kathleen from Santee, CA US stayed on July 15, 2006
"Views were good from the balcony, The restaurant at the top with the rotating view was worth the stay at this average hotel. Very nice breakfast/brunch, expensive but well worth the magnificent view."
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Anonymous guest from Seattle, WA DZ stayed on February 15, 2006
"Don't forget to check out the Cloud 9 Lounge at sunset. It takes about an hour to make a complete rotation and you'll get to see the city, mountains, and water in daylight and darkness...you might feel alittle motion sick for a few minutes, but it passes."
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Brian from Seattle, WA US stayed on January 19, 2006
"Great location, good service. Staff accomodated our request for a hard bed for my Wife's bad back. Great room for the price! We will definitelly stay here again!"
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Lisa from Dee Why, AU stayed on January 06, 2006
"would definately go back. the staff were very friendly."
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Jason from Westbank, BC CA stayed on December 20, 2005
"Staff could have been a bit more friendly, but the room was very comfortable and the location was great."
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Robert from Calgary, AB CA stayed on July 18, 2005
"This hotel could use some work. The carpets on the 14th floor need to be streched at the very least. In general the whole place could use cosmetic work and freshing up. The front desk staff was helpful, professional and polite. Your convenience charge for the in-room telephone use are too high at a dollar per call. One of the calls made was to the front desk for a package of coffee. The coffee was no charge (thank you) but the call was a dollar. I also found that parking charges were unnecessary. Kind of like holding you up at gun point. Where else can my vehicle be parked?
Anyway, I found that on short notice (on which my trip was made)that your services were adequate. Given more lead time to a future travel date, I would choose another venue. Prices in Vancouver are for the most part outrageous in real estate terms, but in when it comes to travel value this hotel is lacking."
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Rebecca from Calgary, CA stayed on July 07, 2005
"paying for parking at the hotel is frustrating as are $1 charges for every local call made.Front desk reception was never eager to help or even look up from what they were doing.It seemed as though they were doing us a favour by helping us out."
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Anonymous guest from Edmonton, AB CA stayed on April 30, 2005
"I would recommend this hotel for the location and value for money. The front desk staff were also very helpful in storing our luggage and providing detailed tourist information. I did not try the restaurant or use the pool etc, so I have no comments on those facilities. My only negative comment is that the bed covers were very small for double beds. I would stay there again, though."
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Janice from Richmond Hill, ON US stayed on May 30, 2004
"The room's are a little bit old and small, but they are nicer than the pictures and the location is unbeatable!"
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Miles from Bristol, CT US stayed on December 12, 2003
"The front desk man named "Jock" was highly professional and outgoing. He made my stay go without a hitch. He is an excellent representative of the hotel.
Miles Jennings"
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Harris from Portland, OR US stayed on November 30, 2003
"The parking garage gates frequesntly didn't recognize our parking passes. The pillows caused a sleepless night for both of us. For some odd reason, the minibar was locked.
Everyone was nice, and the staff were efficient. Still a good value for where it's located (and how expensive the other hotels around it are)."
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Susan from Columbus, OH US stayed on October 27, 2003
"I did recommend it already -- to my brother.
My only complaint -- a very common one -- is that when meetings are held in adjacent rooms the noise that comes through can be very distracting."
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Overview & Amenities
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The Empire Landmark Hotel is located on Robson Street, approximately 15 miles from Vancouver International Airport. The hotel is also within walking distance of Stanley Park (cycling, jogging, zoo, and aquarium) and English Bay and Gastown is two miles away, Granville Island is three miles away, Chinatown is four miles away, and Grouse Mountain is nine miles from the hotel.
Hotel amenities include the restaurant, bar, parking, Internet access, sauna, whirlpool, and fitness room. Guests of the hotel receive free access to the revolving lounge on the top floor that hosts live music on Friday and Saturday evenings.
All rooms feature cable TV (with fee) and air-conditioning. Rooms up to the 28th Floor feature dial-up Internet access. Rooms on the 29th to 33rd Floors have wireless high-speed internet access for 25 per day.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
atm/cash machine banquet facility
bar barber/beauty shop
coffee shop conference room
convenience store elevators
executive/club floors gift shop
laundromat lounge
meeting room newsstand
non-smoking rooms restaurant
rooms w/ balcony sauna
tour desk
wheelchair accessible elevators
chargeable facilities -
business center
fitness center
parking facilities -
disabled parking 24 hours 10.00 cad
outdoor parking 24 hours 10.00 cad
public area facilities -
high speed internet access
additional onsite facilities -
*coffee shop - at spice gallery cafe *executive or
club floors - 35th floor and up *full breakfast -
available at hotel restaurants *guest laundry facility
at room 2208, with coin-operated washer and dryer
*high speed internet 14 cad per day of wireless
internet on 29th floor and up *ironing board/ trouser
press available upon request and subject to
availability *laundromat at room 2208, with
coin-operated washer and dryer *lounge - c9 lounge on
42nd revolving top *microwave oven - available upon
request and subject to availability *vending machine
with pops and snacks available on room 2208 and 7/11
located at the next block from the hotel
meeting and convention facilities -
total nbr of meeting rooms - 11
meeting and convention facility text -
total area measurement 13,666 sq ft number of meeting
personnel on site 2 staff minimum depending on the size
of the function largest room capacity 500 receptions
style smallest room capacity 08-10 permanent seating
largest room measurements 4,836 sq ft smallest room
measurements 150 sq ft largest room seating format 320
people for theatre style smallest room seating format
10 people for boardroom style video conferencing
arranged through telav
.
Attraction Info
Dining Info
Recreation Info
On-site recreation -
entertainment
Onsite recreational activities -
entertainment - live music at c9 on fridays and
saturdays only 830pm till closing fitness room with
equipments only jacuzzi/hot tub sauna
Off-site recreation -
Offsite recreational activities -
beach within 1 km casino within 5 km
Room Type Descriptions
all guest rooms feature a view with a room facing harbour
view, bay view or city view from its own private balcony.
a2d -
max occupancy - 2
max nbr of rollaways - 0
room description -
spacious room with 360 square feet, featuring 2 double
beds, mini fridge and wet sink. connecting doors to
another deluxe double room, available upon request.
room amenities -
120 ac / 120 dc / air conditioning / balcony / bath tub
/ cable/satellite tv / hairdryer / in-room movies /
private bath or shower / shower
c1k -
max occupancy - 2
max nbr of rollaways - 0
room description -
standard king
room amenities -
120 ac / 120 dc / air conditioning / balcony / bath tub
/ cable/satellite tv / hairdryer / in-room movies /
private bath or shower / shower
c1q -
max occupancy - 2
max nbr of rollaways - 0
room description -
standard room features 1 queen bed
room amenities -
120 ac / 120 dc / air conditioning / balcony / bath tub
/ cable/satellite tv / hairdryer / in-room movies /
private bath or shower / shower
c2t -
max occupancy - 2
max nbr of rollaways - 0
room description -
standard twin room with 2 beds
room amenities -
120 ac / 120 dc / air conditioning / balcony / bath tub
/ cable/satellite tv / hairdryer / in-room movies /
private bath or shower / shower
**packages**
pkg-breakfast package - includes room and breakfast
for two.
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Booking Information
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The hotel you have selected -- Empire Landmark Hotel & Conference Center -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Empire Landmark Hotel & Conference Center through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Empire Landmark Hotel & Conference Center computer reservation system in Vancouver, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Empire Landmark Hotel & Conference Center. For your comfort and peace of mind, you may even.
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