Empire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference CenterEmpire Landmark Hotel and Conference Center

An older property but one that offers good value and close proximity to downtown

Pros
  • Several guests enjoyed the views from their rooms
  • Many guests found the location convenient for restaurants and shopping
  • Guests commonly said that the room rate offered good value
Cons
  • Many guests thought the hotel looked old
  • Some guests felt unsafe in the parkade
  • Parking, Internet, and breakfast all cost extra
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Mar 1, 2012
Overview
The Empire Landmark Hotel is located on Robson Street in Vancouver, British Columbia between Nicola Street and Broughton Street. The Burrard SkyTrain station is just over one kilometer away from the property and Stanley Park is within two kilometers of the hotel. The hotel is also close to a lot of shopping, restaurants, and nightlife.

The Sea-to-Sky Highway (#99) is a few blocks north of the hotel with northbound connections to the Horseshoe Bay Ferry Terminal, Squamish, Whistler, and Pemberton.

The hotel has 42 floors and facilities include a business centre, a restaurant, a hair salon, a gift shop, a fitness room, covered parking ($15/day), and coin operated laundry. There are 357 guest rooms at the property that range in size from 175 square feet to 350 square feet. Views are of Stanley Park, the city of Vancouver, the Coastal Mountains, or Burrard Inlet. 

Common room amenities include 40" flat screen televisions, coffee makers, mini-fridges, air conditioning, and controlled heating. In-room Internet is available at an approximate cost of $9 for 24 hours. Check in time at this hotel is at 3pm while check out time is at 11am.
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The Good
Guests who stayed at the Empire Landmark Hotel were often impressed with the property. Common compliments for the hotel mentioned the guest rooms, the location, or the price.

Guests who approved of their rooms frequently said something positive about the views that they had of the surrounding area. Guests said that they could see English Bay, Burrard Inlet, and the mountains to the north of Vancouver. One guest said his view was "stunning" while others paid similar compliments. Guests also thought that their rooms were large or spacious and multiple guests approved of the cleanliness.

Many guests also approved of the "great" location of the hotel which was called close to "everything." Guests that were more specific indicated that they liked being close to downtown Vancouver. Other guests said they were able to find restaurants, shopping, and/or public transportation nearby.

Several guests thought this hotel was a good pick for value. Many of these guests implied that the price was "right" for their budget or felt that the service/room they received was more than fair for the price that was paid.
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The Bad
Guests were typically happy at this hotel however patrons that did not totally enjoy their stay often criticized the hotel's age, the parkade, or they found their room to be noisy.

Several guests judged the Empire Landmark Hotel to be a "dated" property. Some guests said their room needed upgrading, some said that the property was aging, while others just said that the hotel was "older." Occasionally a guest explicitly said that he/she thought the hotel needed renovating or remodeling.

Guests who commented on the parking did not have many good things to say. Multiple guests indicated that the parkade felt unsafe and they did not like the idea of being there at night.

Some guests also said that they were disturbed by noise in their rooms. These guests blamed a couple different sources, one being other guests and the other being the elevators at the property.
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Show Sources
Sources
Hotels.com guest ratings averaged to 3.7 points out of 5 and 78% recommended the property.

TripAdvisor.com ranked the hotel 67th of 101 Vancouver hotels and the site had 335 reviews.

Priceline.com guest ratings averaged to 6.8 points out of 10 and the site had 24 reviews.


Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
7.2
Good

Rated 7.2/10 based on 2102 reviews

Ranked #74 out of 95 hotels in Vancouver


7 out of 10 | Melvin stayed October 10, 2010


7 out of 10 | Verified Guest stayed April 10, 2010

"Overall good hotel for the price paid"

"Good: hotel is conveniently close to all shops. Bad: Toilet water keeps on running; slide door to the barcony is rattling at night when wind is strong outside."

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show older reviews

8 out of 10 | Robert stayed July 19, 2006

"We went to Cloud 9 for breakfast on the Monday morning and it was that bad that we did not use any of the restraunt facilities for the rest of our stay. No cups, no tea bags, no plates had to ask for everything except the bill that arrived within minutes of being seated."

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6 out of 10 | Kathleen stayed July 15, 2006

"Views were good from the balcony, The restaurant at the top with the rotating view was worth the stay at this average hotel. Very nice breakfast/brunch, expensive but well worth the magnificent view."

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8 out of 10 | Verified Guest stayed May 30, 2006


8 out of 10 | Mervin stayed May 14, 2006


8 out of 10 | Verified Guest stayed February 15, 2006

"Don't forget to check out the Cloud 9 Lounge at sunset. It takes about an hour to make a complete rotation and you'll get to see the city, mountains, and water in daylight and darkness...you might feel alittle motion sick for a few minutes, but it passes."

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9 out of 10 | Brian stayed January 19, 2006

"Great location, good service. Staff accomodated our request for a hard bed for my Wife's bad back. Great room for the price! We will definitelly stay here again!"

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9 out of 10 | Lisa stayed January 06, 2006

"would definately go back. the staff were very friendly."

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8 out of 10 | Jason stayed December 20, 2005

"Staff could have been a bit more friendly, but the room was very comfortable and the location was great."

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4 out of 10 | Robert stayed July 18, 2005

"This hotel could use some work. The carpets on the 14th floor need to be streched at the very least. In general the whole place could use cosmetic work and freshing up. The front desk staff was helpful, professional and polite. Your convenience charge for the in-room telephone use are too high at a dollar per call. One of the calls made was to the front desk for a package of coffee. The coffee was no charge (thank you) but the call was a dollar. I also found that parking charges were unnecessary. Kind of like holding you up at gun point. Where else can my vehicle be parked? Anyway, I found that on short notice (on which my trip was made)that your services were adequate. Given more lead time to a future travel date, I would choose another venue. Prices in Vancouver are for the most part outrageous in real estate terms, but in when it comes to travel value this hotel is lacking."

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4 out of 10 | Rebecca stayed July 07, 2005

"paying for parking at the hotel is frustrating as are $1 charges for every local call made.Front desk reception was never eager to help or even look up from what they were doing.It seemed as though they were doing us a favour by helping us out."

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8 out of 10 | Verified Guest stayed April 30, 2005

"I would recommend this hotel for the location and value for money. The front desk staff were also very helpful in storing our luggage and providing detailed tourist information. I did not try the restaurant or use the pool etc, so I have no comments on those facilities. My only negative comment is that the bed covers were very small for double beds. I would stay there again, though."

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7 out of 10 | Verified Guest stayed January 01, 2005


7 out of 10 | Verified Guest stayed November 27, 2004


9 out of 10 | Janice stayed May 30, 2004

"The room's are a little bit old and small, but they are nicer than the pictures and the location is unbeatable!"

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out of 10 | Miles stayed December 12, 2003

"The front desk man named "Jock" was highly professional and outgoing. He made my stay go without a hitch. He is an excellent representative of the hotel. Miles Jennings"

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7 out of 10 | Harris stayed November 30, 2003

"The parking garage gates frequesntly didn't recognize our parking passes. The pillows caused a sleepless night for both of us. For some odd reason, the minibar was locked. Everyone was nice, and the staff were efficient. Still a good value for where it's located (and how expensive the other hotels around it are)."

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8 out of 10 | Verified Guest stayed November 25, 2003


9 out of 10 | Susan stayed October 27, 2003

"I did recommend it already -- to my brother. My only complaint -- a very common one -- is that when meetings are held in adjacent rooms the noise that comes through can be very distracting."

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Map Marker Empire Landmark Hotel and Conference Center
1400 Robson Street, Vancouver, BC