OverviewThis hotel is located in a commercial/residential area south of downtown Vancouver (which is a 15-20 minute drive away). This property is ideal for business travellers with offices in this area of Vancouver or tourists who prefer to commute to downtown Vancouver (via car or public transit).
This hotel is 100% smoke-free and pets are permitted for an additional fee of $25 per night. This hotel has 2 floors and no elevator. All units include free Wi-Fi, air conditioning, a desk with ergonomic chair, an iron and ironing board, a mini-fridge, and a coffeemaker. Free on-site parking is available for cars and over-sized vehicles.
A free continental breakfast is served daily from 6:30am - 9:30am. Other on-site amenities include concierge services, vending machines, ice machines, and a visitor information kiosk.
The Metropolis at Metrotown shopping mall (largest shopping centre in British Columbia) is a 10-minute drive from this hotel. The nearest access to public transit is the SkyTrain station (Nanaimo Station, on the Expo and Millenium Lines) which is located within a 10-minute walk (or a 3-minute drive) of this hotel. The SkyTrain travels to the downtown area where guests may find the following attractions: Vancouver Art Gallery (featuring the artwork of Emily Carr), Vancouver Lookout (observation tower with viewing deck 550 feet above ground), and the Rogers Arena (NHL and concert venue).
This hotel is located on the Kingsway, a major thoroughfare in the Vancouver area, which provides access to downtown (Kingsway to West Georgia Street) in 15-20 minutes and access to the Trans-Canada Highway (Kingsway to Boundary Road) in about 14 minutes. The Vancouver International Airport (YVR) is a 25-minute drive away (public transit, walking, and driving time estimates: Google Maps).
Verified by a Front Desk Agent on August 7, 2012: Pets are permitted for an additional $25 per night fee. The free continental breakfast is served daily from 6:30am - 9:30am.
The GoodAmong the reviews sourced for this analysis, several guests mentioned finding the location convenient for accessing the Vancouver International Airport (YVR) and the downtown area by car. A few other guests mentioned finding several fast food restaurants nearby.
Several reviewers described their rooms as clean.
A few guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Reviewers cited the free parking and free Wi-Fi as value-added features, with several guests mentioning that the Wi-Fi service was fast and reliable.
The Bad
Many reviewers, among the reviews used for this analysis, thought that the rooms and the hotel in general were in need of upgrades. Guests described damp and dirty carpets, chipped paint, holes in the bed comforters, mould in the showers, dust on the curtains, and stains in the mini-fridges.
Several reviewers described their rooms as small and cramped, while a few guests mentioned that the rooms were dark and poorly lit. A couple of reviewers specifically mentioned that the provided pillows were uncomfortable.
Many guests complained that there was no elevator at this property.
The free breakfast received many complaints regarding the food quality and the small dining area. Several guests described the dining room as frequently crowded and a few reviewers also mentioned that the selection was limited. One guest described the breakfast as consisting of "bagels, cereal, and toast".
A few guests were unable to maintain a comfortable water temperature in the shower and reviewers described the water as suddenly turning hot or cold while the shower was in use.
Expedia.ca gave this hotel an average score of 3.6 out of 5.0, with 78% of 174 guests recommending the property.
TripAdvisor.ca ranked this hotel #69 out of 101 properties in Vancouver, based on 170 guest reviews.
Hotels.com gave this property an average score of 3.6 out of 5.0, from 238 reviews.
Verified by a Front Desk Agent on August 7, 2012: Pets are permitted for an additional $25 per night fee. The free continental breakfast is served daily from 6:30am - 9:30am.
