This property is situated in Coal Harbour, north of downtown Vancouver, and is a 3-minute walk from the Coal Harbour waterfront and the Seawall trail system. This hotel also provides convenient access to the Vancouver Harbour Water Airport (5-minute walk), the Vancouver Convention Centre (6-minute walk), and the cruise ship terminal (7-minute walk).
This hotel offers 220 guest rooms and all include free Wi-Fi, free local calls, a flat-screen TV with pay-per-view movies, an iPod dock, a coffeemaker with free coffee, an iron and an ironing board, a safe, and individual climate control.
This hotel is 100% smoke-free and pets are permitted for an additional fee of $25 per night (maximum of 2 pets per room). On-site valet parking is available for $33.88 per night (valet parking is the only parking option at this property).
The on-site restaurant and lounge, Prestons, serves breakfast, lunch, and dinner. Breakfast service begins daily at 6:30am. 24-hour room service is also available.
On-site amenities include concierge services, currency exchange, safe deposit boxes, dry cleaning (extra fees apply), an ATM, ice/vending machines, luggage storage, and a 24-hour business centre.
Stanley Park (1,000-acre park with hiking and biking trails) is a 20-minute walk away or a 6-minute bike ride via the Seawall.
Downtown attractions, such as the Vancouver Art Gallery, Pacific Centre Mall, Vancouver Lookout (observation tower with a viewing deck 550 feet above ground), and Gastown (boutique shopping and nightlife) are about 15 minutes away from this hotel on foot.
The Vancouver International Airport (YVR) is 30-35 minutes away by car (walking, biking, and driving time estimates: Google Maps).
Positive reviews for this hotel greatly outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean and well-appointed with modern furnishings. Several reviewers noted the in-room floor to ceiling windows and a couple of guests described their rooms as bright. A couple of guests described pleasant views of Coal Harbour from their rooms and a few reviewers found their rooms to be quiet. A few guests described their beds and pillows as comfortable.
The staff were frequently complimented for being friendly, helpful, accommodating, and attentive.
Many guests found the location convenient for accessing harbourfront destinations such as the Vancouver Convention Centre and the Seawall trail system. A few reviewers mentioned walking to Stanley Park.
Some reviewers praised the food at the on-site restaurant.
A couple of guests thought that the room rates were reasonable. The fitness centre and pool area were both mentioned as value-added features.
As mentioned above, positive reviews for this hotel greatly outnumbered negative reviews. However, there were a couple of common complaints.
Several guests complained about the additional fees for parking ($33.88 per night). One reviewer suggested that future guests use cheaper public parking facilities located near the hotel.
A couple of guests were disturbed by noise from the in-room air conditioning units. A couple of guests described their rooms as small and a couple of reviewers described the pool area as small.
gave this hotel an average score of 4.6 out of 5.0, with 95% of 109 guests recommending the property.
TripAdvisor.ca ranked this hotel #12 out of 101 properties, based on 435 guest reviews.
Hotels.com gave this property an average score of 4.7 out of 5.0, from 193 reviews.