This property is 100% smoke-free and all 92 rooms include televisions, free wireless Internet, private bathrooms, windows that open, black-out curtains, and irons and ironing boards (upon request). Select rooms also include mini-fridges and views of the Vancouver skyline or the mountains. Parking is available on site for $6 per night and pets are not permitted.

The on-site restaurant, Pat's Pub and Brewhouse, features pub fare and micro-brew beer. The restaurant serves lunch and dinner and is open daily from 11:00am - 12:00am. Select room packages also include a free continental breakfast which is served daily from 7:00am - 9:00am.

Other amenities include an ATM, baggage storage, microwave (in the lobby), coin-operated laundry machines, and a billiards table.

The Rogers Arena (home of the NHL's Vancouver Canucks and concert venue) and BC Place Stadium (home of the CFL's B.C. Lions) are about a 6 minute drive from this hotel or about 13 minutes away via public transit (nearest bus stop is a 3 minute walk from this hotel). The Vancouver Art Gallery (downtown Vancouver) is about 8 minutes away by car, while the Vancouver Lookout (observation deck 550 feet above ground with panoramic views of Vancouver and Stanley Park) is about a 3 minute drive away or 7 minutes via public transit.

The Vancouver International Airport (YVR) is about 30 mintues away by car, while the Vancouver VIA Rail and Greyhound bus stations are about a 4 minute drive from this hotel (public transit, walking, and driving time estimates: Google Maps).

The most common compliment found for this hotel, among the reviews used for this analysis, was that the staff were friendly and helpful. 

Guests described the front desk agents as accommodating and welcoming. Some reviewers found the staff to be knowledgeable about the area and public transit schedules, while a couple of guests who arrived early appreciated that the staff stored their luggage until check-in time.

Several guests described their rooms as clean and one reviewer specifically mentioned that the windows were large.

Several reviewers also thought that the room rates were reasonable, with one guest saying that the room prices were "inexpensive".

While there were many concerns about the location of the hotel (see below for more details), a few guests did find the location to be convenient for accessing downtown Vancouver attractions on foot or via public transit. A couple of reviewers described walking to the downtown area in about 20 minutes or travelling by bus (5-10 minutes). 

The on-site restaurant received a few compliments for high quality food and for the beer that is micro-brewed on site. A couple of guests also praised the coffee and food quality at the free breakfast.

Among the reviews sourced for this analysis, many guests expressed concerns about their safety due to the location of this hotel. 

The neighbourhood immediately surrounding the hotel was described by reviewers as unsafe and guests described seeing homeless people and prostitutes loitering near the hotel. A couple of guests also noticed a safe injection site a few blocks away. One reviewer described the area as "scary", while another reviewer said that "the area around this hotel was like something out of a zombie movie, very depressing but most of all quite shocking". A few guests suggested that the location of this hotel was not appropriate for families. 

While many guests described feeling unsafe in the area near this hotel, several guests also noted that they were not bothered or harassed by anyone loitering near the property. One guest, travelling with his wife, said "we were never approached by anyone...came to see [the people loitering] as harmless".

Several guests described the bathrooms as small and in need of upgrades. A couple of guests thought that the bathroom fixtures appeared old and one reviewer described "exposed pipes and cracked paint".

A few guests also found their rooms to be small and a few reviewers stated that they were not likely to return to this hotel again in the future.