Blue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel VancouverBlue Horizon Hotel Vancouver

Great views near Stanley Park and English Bay, with comfy beds and  friendly staff

Pros
  • Free Wi-Fi
  • Guests enjoyed views of Robson St, Coal Harbour, English Bay and North Shore Mountains
  • Many guests liked the location for being within walking distance of English Bay, Stanley Park and many area restaurants
  • Many guests enjoyed their rooms for cleanliness, comfort and being well equipped
  • Many guests thought the hotel offered good value
  • Many guests liked the staff and said they were courteous and very helpful
  • Some guests said they enjoyed breakfast or other meals at the hotel's restaurant, along with the service
  • A few guests raved about the luxury of the bed linens and comfort of the beds
Cons
  • A few guests noted that breakfast was not provided in the room rate
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Editor's Pick Icon This hotel is an Editor's Pick for...
Rates & Availability
Editor's Analysis
Updated Jun 29, 2014
Overview
In walking distance of Stanley Park and the beach at English Bay, the Blue Horizon Hotel Vancouver is ideal for vacation travellers who want to enjoy the vistas of the ocean, play in the beach and explore Stanley Park, Granville Market and the restaurants and shops of Vancouver's downtown district.

Each of this hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, a large flat screen TV with cable channels, an iPod docking station, two phones (one cordless), and a clock radio. All rooms feature balconies with views of the city or ocean and mountains. The hotel also offers corner rooms which double up on the beautiful vistas of the area, especially on the higher floors. Pillow-top mattresses with triple sheeting, bathrobes, double-glazed windows and black out curtains help guests to rest comfortably. A Keurig coffeemaker with complimentary tea and coffee are supplied, as well as a mini-fridge for in-room snack times. Other in-room amenities include a sitting area, a desk and chair, a large safe, an iron and ironing board and a hair dryer.

Some guestrooms offer a separate bedroom, and a living area with a sofabed. The hotel offers wheelchair-accessible rooms, however guests should note that the hotel's bathrooms are not accessible with a wheelchair. This property is a smoke-free and pet-free space.

The hotel also offers an indoor pool, a hot tub, a sauna, a fitness centre, meeting and banquet space, a business centre, laundry services and on-site dining at Abode, which serves breakfast and dinner daily and lunch on weekdays. Abode also has a seasonal patio. Parking is an additional $17 per day, plus applicable taxes. The hotel offers discounts for local bicycle rentals, ideal for exploring the area.

Vancouver's city centre is roughly a 7-minute drive from the hotel, while Stanley Park can be accessed by car in 3 minutes or in 20 minutes on foot. Guests will find shopping and dining on Robson Street and all around the area and the Royal Center mall is an 8-minute walk away.  Vancouver International Airport (YVR) is a 17-minute drive from the hotel. (All travel time estimates: Google Maps)

Verified with the hotel on June 20, 2014: In-room amenities and wheelchair accessibility and the hotel is pet-free
more
The Good
The majority of the reviews sourced for this analysis were highly positive, with much praise going to the hotel's location, rates, rooms and staff.

Numerous travellers praised the hotel's location. They described it as central, as well as close to downtown Vancouver, English Bay, Stanley Park, restaurants and shopping. Others mentioned how conveniently the hotel was located to public transit.

The hotel's value was enjoyed by many reviewers and this seemed to be one of the highlights of their stays. They found the rates to be very reasonable and affordable with many guests stating plans to return to this hotel.

Many guests were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious and well equipped, with good Wi-Fi signals, great city and bay views and comfortable beds with quality bedding. A couple of guests highlighted the quality of the towels in the bathrooms and still others mentioned the convenience of in-room mini-fridges. A few guests were pleased to have a small balcony and the fresh air it brought into the room.

The hotel's staff were the source of numerous compliments by guests. They were characterized as accommodating, friendly, efficient and helpful. The doorman of the hotel was highlighted by many for his outstanding service to guests. Some guests also appreciated receiving check out docs via email, when there was a line up at the front desk.

Several guests enjoyed their breakfast and meals at the on-site restaurant.
more
The Bad
The great majority of the reviews consulted for this analysis were highly positive in nature, but some guests did provide their critique of the hotel.

A few guests pointed out that there was no free breakfast offered in the room rate.




more

Show Sources
Sources
Booking.com guest reviews rated the hotel 8.9 out of 10 from 1,863 reviews.

TripAdvisor.com guest reviews ranked the hotel #23 of 97 Vancouver hotels with an average rating of 4.5 out of 5 from 1,130 reviews.

Hotels.com guest reviews rated the hotel 4.5 out of 5 from 402 reviews.

The author called the hotel on March 19, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.6
Very Good

Rated 8.6/10 based on 1075 reviews

Ranked #34 out of 95 hotels in Vancouver


8 out of 10 | Geoffrey stayed August 02, 2012

"I have been staying at this Hotel for thirty years . Love It"

"Great Location"

more

9 out of 10 | Carol a stayed September 09, 2011

"great place away from home"

"very nice location within this city. All staff members I encountered,whether at the desk or in the restaurant, or at the front door were very polite, helpful & friendly. would certainly recommend this hotel."

more

8 out of 10 | Grant stayed August 20, 2011

"Great location"

"No wifi but highspeed cable internet in the rooms. The internet went down during my stay but the staff rebooted the system and brought it up quickly for me. Great location on Robson St. In the heart of the action and within walking distance to the financial district."

more

1 out of 10 | Verna stayed May 15, 2011

"Dreadful experience, Unacceptably Poor customer service"

"I was mortified. Upon arriving in our room, i was disgusted to find that there were SEVERAL, not one, but SEVERAL, hairs in our bathtub. I called the front desk, the female clerk assured me she would submit a complaint to housekeeping, and she offered me the option to change to another room, however, my son who was staying with me that evening, had checked in with me at the front desk, taken his key card and immediately left to a conference he was attending. I explained this to the clerk, letting her know that changing rooms at this time was not a convenient option, as i had no way of reaching my son to inform him, and that he would be returning to the hotel late in the evening and i did not want him to be alarmed. I explained all of this to the clerk, but she never offered to have someone come up and properly clean the washroom. When we were checking out in the morning, the gentleman clerk taking care of us asked us how everything was at the hotel, I explained the situation of the hair in the tub, and that i had spoken to a female clerk the night before about the disgusting situation, and that she had assured me that a complaint would be made to housekeeping, but that no one was sent to up to my room to clean the washroom. The gentleman clerk did NOT see a note on our file that any such complaint had been made by me, so while we waited to check out, he phoned housekeeping and spoke with them. The gentleman clerk told me that should we ever stay in the hotel again, we would be given a voucher for a free breakfast, that there would be a note on our file to suggest this. I believe this entire situation was unacceptable. At the very LEAST, there should have been someone sent to our room to clean the washroom, since moving to another room was not a convenient option for us. I believe a refund was in order, not an offer for a free breakfast sometime in the future. The hotel seemed to be very nice otherwise, and its location is very convenient, our room was spacious and had a nice layout, the beds were comfortable but, having a complete strangers filth in the bathroom for us to see was extremely uncomfortable and off putting. The only way I would stay in this hotel again is if I was to receive a refund for my stay, or an offer for a free nights stay in the future, one would think this to be in order under the circumstances. So until that happens, I can not recommend this hotel. Had my complaint been dealt with properly, I think I would have rated this hotel high, unfortunately, the situation has not been rectified to my satisfaction, which leaves me with a very poor overall experience of comfort and service. I wish I could say different. "

more

8 out of 10 | Andrea stayed February 28, 2011

"Only stayed one night, but the Front Desk staff were very informative and friendly. The one server in the restaurant in the morning was very busy, but the food came quickly and he seemed nice enough. My room was very comfortable - I would stay again anytime. Great area for Vancouver nightlife.."

more

8 out of 10 | Andrew stayed November 09, 2010

"Pleasant and comfortable, a good place to stay"

"Reception staff are friendly and helpful. Hotel is well appointed and rooms have great views. Beds are very comfortable. The only things in my view that prevent this hotel from getting full marks are the small bathrooms and that the carpets in the hallways are beginning to get that odour that comes of long use. (The room had no unpleasant odour.) These are small drawbacks and I would happily stay here again."

more

10 out of 10 | Anthony stayed August 08, 2010

"Highly Recommended"

"I had a fantastic 3 night stay and will definitely return. The staff was great, the location is ideal, and the overall feel was relaxing."

more

5 out of 10 | Verified Guest stayed June 28, 2010

"May want to consider alternatives..."

"1) poor internet availability -- no wireless, hard-wire not Mac compatible; 2) very small bathroom"

more

9 out of 10 | Douglas stayed May 15, 2010

"Highly recommend this hotel for the price of it. Great location and service!"

more

10 out of 10 | Joanne stayed April 11, 2010

"Great value!"

"What a great value! That balcony overlooking Robson St. was the best. We ate at the hotel because the food was so good there was no reason to go elsewhere. I had been expecting that our Vancouver stay would be the most expensive part of our trip, and it was actually right on budget thanks to this great little find."

more

6 out of 10 | Colleen stayed March 19, 2010

"Great location, clean room"

"great location, room was clean but could use a little update. Liked having coffee in the room, fridge etc."

more
show older reviews

9 out of 10 | Teresa stayed December 15, 2009

"I like staying at this hotel. The room is comfortable, (especially the beds) and is in a perfect location to all amenities in downtown Vancouver."

more

10 out of 10 | Betty stayed November 28, 2009

"wonderfully comfortable bed with abundant pillows"

more

9 out of 10 | Carol stayed September 23, 2009

"Fabulous linens and pillows and great view of English Bay sunsets."

more

9 out of 10 | Christiane stayed August 27, 2006

"We stayed twice in this hotel and both times it was excellent. We had a room on the 15th floor with downtown view and another one on the 27th floor, with English Bay view, realy wonderful."

more

10 out of 10 | Paul stayed August 22, 2006

"It was my parents-in-laws first trip abroad and Blue Horizon brilliantly answered my request for a good view, high floor. Seems to be near everything, including being on Robson St, which was a positive first impression for walking around Vancouver. Staff professional and friendly. Don't expect to do olympic laps in the pool, but it was comfortable none the less. First floor breakfast restaurant was very nice. Easy stroll to a cheap Internet cafe, shopping, restaurants."

more

8 out of 10 | Kenneth stayed October 29, 2005

"Excellent location, easy access to shopping and quality restaurants. Rooms were clean and spacious. Bathrooms could be a bit larger, but rooms were quite comfortable. Views of English Bay were spectacular from the upper level floor where we stayed. Some reviewers complained about street noise, but it was a non-factor for us. I would defintely stay there again and recommend it to friends."

more

9 out of 10 | Michael stayed October 18, 2005

"Excellent view of the city of Vancouver"

more

8 out of 10 | Stephen stayed September 17, 2005

"First time in Canada. Was well looked after by attentive staff. Requested a room on a high floor with a good view and we were on floor 26! Fantastic! got some great photos. Thanks once again for a great stay. Highly recommended"

more

8 out of 10 | Peter stayed August 05, 2004

"nice commfortable room with plenty of space for my family of four. Swimming Pool was cold and changing rooms not well looked after."

more

9 out of 10 | Kay stayed July 09, 2004

"We stayed 2 nights at the beginning of our holiday in Canada and had no hestitation in returning for a further night at the end of stay.A wonderful start and end to our vacation."

more

8 out of 10 | Glen stayed January 27, 2004

"The only real critic I have for the Blue Horizon is there was no room service"

more
Map Marker Blue Horizon Hotel Vancouver
1225 Robson Street, Vancouver, BC