OverviewThe Best Western Plus Downtown Vancouver is situated on the north end of the Granville Bridge, and is ideal for those looking to access Vancouver attractions on foot, or within a short drive. This hotel offers a free shuttle drop-off service, on-demand, to any downtown Vancouver attraction. Shuttle travel may be arranged with the hotel directly. Free bicycle rentals are also available for guest travel.
This hotel is 100% smoke-free and pets (under 80lbs) are allowed for an additional fee of $20 per night (weekly maximum of $100). All 143 units include free wireless Internet, flat screen televisions with pay-per-view movies, iPod docks, coffeemakers with free coffee, irons and ironing boards and air conditioning. Microwaves and mini-fridges are available upon request. On-site parking is available for $20 per night.
The on-site restaurant, White Spot Restaurant and Lounge, is open for breakfast, lunch, and dinner from 7:00am - 10:00pm daily.
Amenities at this hotel include a fitness centre, Jacuzzi tub, sauna, ping pong table, foreign currency exchange, dry cleaning service (extra charges apply), ice machines, vending machines, and meeting space.
The Granville Street entertainment district is about a 10 minute walk or 4 minute drive from this property, while the area of Yaletown (boutique shopping district) is about an 8 minute walk or 3 minute drive away. The Vancouver Lookout (observation deck 550 feet above ground) is about a 9 minute drive from this hotel, while the Rogers Arena and B.C. Place Staduim are both about 5 minutes away by car. Stanley Park (large public park with biking and walking trails) is about 10 minutes away by car.
The Vancouver International Airport (YVR) is about a 25-30 minute drive from this hotel (walking and driving time estimates: Google Maps).
Verified by a Front Desk Agent on August 7, 2012: The White Spot Restaurant is open daily from 7:00am - 10:00pm. On-site parking is available for $20 per night.
The GoodPositive reviews for this hotel greatly outnumbered negative reviews, among the reviews sourced for this analysis, and many guests indicated that they were likely to stay at this hotel again in the future or that they would recommend this property to others.
Most guests found the location convenient for accessing downtown attractions on foot. Several guests also mentioned finding convenience stores and restaurants nearby, while a couple of other reviewers thought that the hotel was conveniently located close to bus and train stations.
The guest rooms were frequently described as clean and well-maintained. One reviewer described her room as "spotless". Several guests specifically mentioned that their beds were comfortable. A few reviewers thought that their rooms were well-appointed with modern furnishings.
The staff were frequently described as friendly, accommodating and quick to provide recommendations and directions. One reviewer simply described the customer service as "superb".
Several reviewers took advantage of the free shuttle service and thought that it was an value-added feature. The shuttle driver was also described as friendly.
Several guests praised the food quality, service, and reasonable menu prices at the on-site restaurant (White Spot Restaurant).
The Bad
As mentioned above, positive reviews greatly outnumbered negative reviews, among the reviews used for this analysis. However, there were a couple of common concerns.
Several guests were disturbed in their rooms by noise. A couple of reviewers, who were assigned rooms near the ice and vending machines, found the machines to be loud and disruptive. A few guests thought that the in-room air conditioners were noisy and found them to disturb their sleep.
A few guests described their rooms as too small and a couple of guests thought that the parking fee ($20 per night) was expensive.
Expedia.ca gave this hotel an average score of 4.4 out of 5.0, with 96% of 226 guests recommending the property.
TripAdvisor.ca ranked this hotel #35 out of 101 properties in Vancouver, from 310 reviews.
Hotels.com gave this property an average score of 4.2 out of 5.0, based on 132 guest reviews.
Verified by a Front Desk Agent on August 7, 2012: The White Spot Restaurant is open daily from 7:00am - 10:00pm. On-site parking is available for $20 per night.
