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Best Western Plus Chateau Granville Hotel & Suites & Conference Centre

8.1 | Very Good
MAP

Highly praised downtown Vancouver hotel with free Wi-Fi & suites with bedrooms & balconies

Pros
  • Free amenities: Wi-Fi, local calls, passes to nearby fitness centre, newspapers
  • Guests enjoyed comfortable suites with balconies and strong Wi-Fi signals
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly and helpful service
  • Many reviewers found the location convenient for accessing downtown attractions on foot
  • Several reviewers complimented the food quality at the on-site restaurant
Cons
  • Several reviewers complained of being disturbed in their rooms by street noise
  • A few guests found it difficult to maintain a comfortable in-room temperature
  • Parking is $20 per day including taxes
Freebies
Free Wi-Fi
Editor's Analysis
Updated Feb 12, 2015
Overview
The Best Western Plus Chateau Granville is ideally located for those looking to access Vancouver attractions or downtown business offices on foot, without necessarily needing a car. The dining and entertainment district on Granville Street (at Robson Street) is a 6 minute walk from this hotel, while the boutique shopping area in Yaletown is 4 minutes away on foot.

Smoking, non-smoking, and pet-friendly ($20 per night) accommodations are all available at this property. This hotel offers both rooms and suites and all units include free Wi-Fi, irons and ironing boards, coffeemakers with free coffee, free local calls, air conditioning and televisions with pay-per-view movies. Suites are configured with separate living and bedroom spaces and select units also include a balcony. Underground parking is available for $20 per night including taxes.

The on-site restaurant, Social Grille and Lounge, serves breakfast, lunch, and dinner. 

Other amenities include free passes to a nearby fitness centre, free newspapers in the lobby, safe deposit boxes, foreign currency exchange, fax and photo copy services (extra fees may apply), banquet and meeting spaces with audio-visual equipment rentals, and dry cleaning (extra fees apply).

The Vancouver Lookout (observatory tower with panoramic viewing deck 550 feet above ground) is a 5 minute drive (or 16 minute walk) from this hotel. The B.C. Place Stadium and Rogers Arena are both about a 4 minute drive (or 15 minute walk) away. The Seawall at Stanley Park (walking and biking trails) is an 8 minute drive from the hotel.

The Vancouver International Airport (YVR) is a 25 - 30 minute drive from this property (walking and driving time estimates: Google Maps).
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The Good
Many guests reviewers, of those sourced for this analysis, agreed that their rooms were clean. A few reviewers also found their rooms to be spacious and well-appointed with modern furnishings. A couple of guests described their beds as comfortable.

The staff at this hotel were frequently complimented and guests described the service as friendly, helpful, and attentive. A few reviewers also noted that the front desk agents were quick to provide recommendations and directions. One guest described the service as "the best".

Many guests found the location convenient for accessing downtown attractions on foot and one reviewer said that "everything you need is just a few blocks away". A few guests noted that there were several bars and restaurants within walking distance.

Several reviewers complimented the food quality at the on-site restaurant.

Many guests said that they were likely to return to this hotel again in the future or that they would recommend the property to others.
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The Bad
There were a few common concerns found among the reviews sourced for this analysis.

Several guests expressed concerns regarding noise. Reviewers described loud street noise and noisy patrons of nearby bars. One guest said, "You can hear partyers yelling til the wee hours [sic]". A couple of other reviewers found plumbing noises from neighbouring rooms to be disruptive.

A few reviewers had difficulty operating the in-room climate control and maintaining a comfortable temperature. A couple of guests suggested that the climate control in their room may have been broken.

While many guests found the location convenient for accessing downtown area attractions, a few reviewers thought that the neighbourhood immediately surrounding the hotel would not be suitable for all guests. One reviewer said, "I saw a few of what I suspect were prostitutes walking down the street and there's a bar down the street with a few unsavoury sorts." Another guest found the area to be "less than desirable" and not appropriate for small children.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.7 out of 5.0, with 77% of 189 guests recommending the property.

TripAdvisor.ca ranked this hotel #58 out of 101 properties in Vancouver, based on 236 reviews.

Hotels.com gave this property an average score of 3.7 out fo 5.0, from 135 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
48 / out of 98
hotels in Vancouver

Rated 8.1/10 based on 3265 reviews

Ranked #48 out of 98 hotels in Vancouver

3265
Map Marker Best Western Plus Chateau Granville Hotel & Suites & Conference Centre
1100 Granville Street, Vancouver, BC