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Valemount hotel near Hwy 5 with indoor pool and waterslide but mixed reviews

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Many guests praised the staff for their friendly and helpful service
  • Several reviewers were pleased with the hotel's proximity to the highway and city's centre
  • The hotel's rooms were found to be clean and spacious by some lodgers
Cons
  • Several reviewers complained of dated decor and poor maintenance in their rooms
  • The hotel's pool was found to be too cold by some guests
  • Noise transfer was reported by a few lodgers
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Oct 27, 2014
Overview
Located just off Highway 5 in the Canadian Rockies, the Ramada Valemount is geared to car travellers who require a stopover hotel with extended kitchen amenities and easy highway access.

This hotel has 68 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two queen beds, while various rooms and suites also offer amenities such as additional beds, a kitchenette, a fireplace and a jetted tub.

Hotel amenities include an indoor pool with a waterslide, a hot tub, fitness facilities, a business centre, meeting/conference space, convenience store, laundromat, free parking and a free continental breakfast featuring fresh fruit and a selection of hot and cold items. Accessible rooms are available upon request, and pets are not permitted. This hotel features an accessible elevator to all levels. Service animals are welcome.

A&W is a 1-minute walk form the hotel and The Great Escape Restaurant is about a 4-minute walk away. Valemount Pines Golf and Country Club is a 4-minute drive northwest. Cariboo Snowcat Skiing & Tours Ltd. is roughly a 7-minute drive east of the hotel. Highway 5 is less than a 1-minute drive from the property (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: March 26, 2013)
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The Good
Guest reviews used for this analysis showed a positive response to the hotel's staff, location and rooms.

Many guests were pleased with the level of customer service they received at the hotel. They characterized the staff as friendly, accommodating and helpful in recommending local restaurants and attractions.

Several reviewers praised the hotel's location. They found it to be close to downtown Valemount, Mount Robson, restaurants, highway access and a gas station.

Some lodgers complimented their rooms, and described them as spacious, clean and well equipped. Several reviewers had complaints about their rooms however (see below).
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The Bad
Negative reviews found for this analysis mentioned the hotel's rooms, pool and hot tub area and noise transfer.

While some guests found their rooms to be clean, spacious and well equipped (as noted above), several other reviewers had complaints about their rooms' maintenance and decor. They reported stained carpets, old TVs, worn furniture and broken heaters/air conditioning units.

Several reviewers were disappointed with the hotel's pool and hot tub. They found the pool to be too cold, the waterslide to be too fast for some children and the hot tub to be too hot and unclean with overpowering chemicals.

Noise disturbances were mentioned by a few lodgers. They reported noisy air conditioning units, as well as noisy neighbours in adjacent rooms and overhead.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.3 out of 5 with a 76% recommendation rate from 124 reviews.

TripAdvisor.com
guest reviews ranked the hotel #7 out of 7 Valemount hotels from 80 reviews with an average rating of 2.5 out of 5.

Booking.com guest reviews rated the hotel 6.2 out of 10 from 50 reviews.

The author called the hotel on March 26, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.2
Fair
#
4 / out of 6
hotels in Valemount

Rated 6.2/10 based on 1370 reviews

Ranked #4 out of 6 hotels in Valemount

1370
Map Marker Ramada Valemount
1501 Fifth Ave, Valemount, BC