Overview
Located along Yellowhead Highway next to the R.W. Staratt Wildlife Sanctuary, the Best Western Valemount Inn & Suites is geared towards travellers passing through or visiting the area, who prefer an economical hotel with an indoor pool, extended kitchen amenities and easy highway access.
This non-smoking hotel has 77 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer and an iron and ironing board. Standard rooms offer two queen beds, while various rooms and suites offer additional amenities such as a kitchenette, a sitting area with a sofabed, a jetted tub, a fireplace, a mountain view and beds for up to six people.
Hotel amenities include an indoor pool with a waterslide, a hot tub, a business centre, a fitness room, meeting/banquet facilities, a gift shop and free parking. Dining is offered on site at Summit Grill Restaurant, which serves breakfast, lunch and dinner, and Cranberry Lounge, which serves dinner daily. Room service is available from 4:30 pm to 9 pm. Accessible rooms are available upon request and this hotel has elevators. Pets are permitted for an additional $20 per pet per stay.
The College of New Caledonia is about a 3-minute drive north of the Best Western Valemount, while Valemount Arena is a 4-minute drive north. Valemount Pines Golf & Country Club is roughly a 5-minute drive northwestward, and Jackman Flats Provincial Park is about 15 minutes northwest by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $20/pet per stay, wheelchair accessible. (Call date: March 25, 2013)
The GoodThe majority of the reviews consulted for this analysis were positive, with much praise going to the hotel's rooms, staff and value.
Many lodgers praised their rooms at this hotel, and described them as clean, spacious, well equipped and modern, with comfortable beds and great views of the surrounding mountains.
The hotel's staff were the source of numerous compliments by reviewers, and were characterized as personable, knowledgeable and responsive. One guest mentioned the staff were more than ready to help when needed.
Several guests were pleased with the hotel's value. They found the hotel to be reasonably priced and felt it provided excellent value for the rate. One reviewer recommended this hotel to anyone looking for something better than your average budget hotel.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a couple of common complaints about the Wi-Fi and noise transfer.
A few guests had complaints about the hotel's free Wi-Fi. They reported slow speeds, intermittent connections and being unable to connect at all during their stay.
Noise disruptions were mentioned by a couple of reviewers, who recounted doors slamming shut in the hallways and traffic noise in rooms facing the highway.
TripAdvisor.com guest reviews ranked the hotel #1 out of 7 Valemount hotels from 132 reviews.
Booking.com guest reviews rated the hotel 8.2 out of 10 from 22 reviews.
Expedia.com guest reviews rated the hotel 4.5 out of 5 with a 100% recommendation rate from 19 reviews.
The author called the hotel on March 25, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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