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Well-liked staff, breakfast and hotel on the border of Surrey and Langley

Pros
  • Free Wi-Fi, free breakfast, free parking, free local calls
  • Rooms were clean and spacious according to guests
  • Many guests enjoyed the free hot and cold breakfast buffet
  • Many guests appreciated the hotel's proximity to shops, restaurants and highways
  • Friendly, accommodating and professional staff and management, according to guests
  • Well maintained property, according to guests
Cons
  • A few guests complained of traffic noise
  • A couple of guests complained about paying extra for coffee pods
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated Jan 29, 2014
Overview
Ramada Langley Surrey hotel is located on the Highway 10/Langley Bypass giving it easy access to the city centres of Langley and Surrey. This hotel offers an array of included amenities (free Wi-Fi, a free hot breakfast, indoor pool and 24 hr. business centre) making it suitable for both the business and leisure traveller. Vancouver city centre and international airport can be reached by car in about 40 minutes, making this hotel a good stopover point for those travelling by car onto Vancouver. The Peace Arch border is about 30 minutes away by car for those travelling onto the States.

Each of this smoke-free hotel's guest rooms offers free Wi-Fi, a 40" HD TV, a work desk with chair, an iPod dock, an in-room safe, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer, self-controlled air conditioning and heating, free newspapers and free local calls. Upgraded rooms may feature an additional kitchenette, jetted tub, bathrobes and complimentary bottled water.

As the pet policy of the hotel, the hotel allows dogs only to a maximum of 2 per room on the main floor only. There is a grassy area provided for the dogs on-site. One dog will cost an extra $15 per night and two dogs will cost an extra $25 per night. 

Hotel amenities at the Ramada include a conference room, a 24 hr. business centre, an indoor pool, a hot tub, a fitness centre, guest laundry facilities, and Ramada Mart, open 24 hours a day for snacks and sundries. ABC Family Restaurant is on site and open for breakfast, lunch and dinner. Free parking and a free hot and cold breakfast buffet are available to all guests.

Willowbrook Shopping Centre and several restaurants and shops are within a 5-minute drive of the hotel. Downtown Langley and Cascades Casino are about a 7-minute drive away. The village of Fort Langley, Fort Langley National Historic Site and White Rock Beach can be reached in about 20 minutes by car. Cloverdale Fairgrounds and Fraser Downs Racetrack and Casino are both about a 10-minute drive away while Abbotsford Airport (YXX) can be reached in about 35 minutes by car. (All travel time estimates: Google Maps)

Verified by front desk agent January 28, 2014: 24 hr. business centre with complimentary Internet and printing privileges, newly renovated fitness centre with treadmill, elliptical machine, 2 stationary bikes and free weights
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, guest rooms and free breakfast.

The accommodations were praised by many reviewers, who described their rooms as clean, comfortable and spacious. Some guests said the beds were comfortable and a few others highlighted the up-to-date decor and quality toiletries provided by the hotel.

The front desk staff and management were very well appreciated by a great majority of the reviewers in recent online reviews. They seemed to make guests feel at home and genuinely cared for. They were repeatedly described as smiling, friendly and accommodating and many guests mentioned plans to return to this hotel.

Guests seemed to appreciate the location for being close to shopping, restaurants and conveniently located close to the highway.

The breakfast won high marks from many guests who described it as fresh, varied and plentiful.

A few reviewers were pleased about the hotel's large, clean and inviting indoor pool, hot tub and fitness room and described their enjoyment in using these facilities.

Other compliments by guests included: lots of parking, property well maintained, business centre does not time you out, location handy to ferry, staff were efficient at arranging taxi to airport, clean smelling room, nice large TV, true high definition TV,cable TV has more high-end channels, staff can see the parking lot (giving it added security), restaurant very good, and convenient grassy area for pets nearby.
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The Bad
There were some times that guests were not totally pleased and voiced their complaints in recent online reviews used for this analysis.

A couple of guests complained about having to pay extra for coffee pods for their in-room coffeemaker and thought that should be included in the price. Also bottled water was not supplied each day of the guest's stay, but only the first day.

A few guests complained about traffic noise coming from the highway and from the parking lot to the rear of the building.

Other isolated complaints included: the breakfast room was small and crowded, they ran out of yogurt and bananas, the sausages were greasy, the bathroom had older (smaller) tubs and toilets, there's no ATM on site, the sink is located outside of the bathroom, housekeeping did not thoroughly clean the room and guests were assigned rooms that housekeeping had forgotten to clean.


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Show Sources
Sources
TripAdvisor.com guest reviews ranked this hotel #4 out of 20 hotels with an average rating of 4 out of 5 from 177 reviews. It also achieved an 82% guest recommendation rate and a Certificate of Excellence from Trip Advisor in 2013.

Expedia.com rated this hotel 4.2 out of 5 based on 151 guest reviews and 94% of guests recommended this hotel.

Verified by front desk agent January 28, 2014: 24 hr. business centre with complimentary Internet and printing privileges, newly renovated fitness centre with treadmill, elliptical machine, 2 stationary bikes and free weights
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
8.3
Very Good
#
6 / out of 16
hotels in Surrey

Rated 8.3/10 based on 1269 reviews

Ranked #6 out of 16 hotels in Surrey

1269
Map Marker Ramada Langley Surrey
19225 Highway 10, Surrey, BC