Overview
Ramada Inn Langley/Surrey is located on Highway 10/Langley Bypass, less than a 10-minute drive from Cloverdale (a community of Surrey). The hotel offers several on-site amenities such as a pool and restaurant as well as complimentary services including parking and continental breakfast. This hotel may be a good choice for those wanting a hotel with a selection of on-site or free amenities, with equal access to both Langley and Surrey.

This 100% non-smoking hotel offers 85 rooms over three floors. Standard room features include a TV, a desk, a hair dryer, a coffeemaker, a fridge, a microwave, an iron and ironing board, an iPod dock, air conditioning and two queen beds. Some rooms include a kitchenette. Upgraded rooms feature robes, two queen beds or one king bed with possible kitchenette or jetted tub and complimentary bottled water, wired internet and a daily newspaper. Free Wi-Fi and local calls are available in all rooms. Pets are allowed for an additional $15 per night.

Amenities at this hotel include a conference room, a business centre, an indoor pool, a hot tub, a fitness centre and Ramada Mart, open 24 hours a day for snacks and sundries. ABC Family Restaurant is on site, open for breakfast, lunch and dinner. Free parking and continental breakfast are available to all guests.

Willowbrook Shopping Centre and several restaurants and shops are within a 5-minute walk of the hotel. Downtown Langley and Cascades Casino are all about a 10-minute drive away. The village of Fort Langley and Fort Langley National Historic Site can be reached in about 20 minutes by car. Cloverdale Fairgrounds and Fraser Downs Racetrack and Casino are both about a 10-minute drive away while Abbotsford Airport (YXX) can be reached in about 35 minutes by car. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on December 23, 2012: air conditioning is a standard room feature, 85 rooms, three floors, ABC Family Restaurant open for breakfast, lunch and dinner.

The Good
Many reviews used for this analysis were positive and focused on the rooms, the staff and the location.

Although there were a few isolated complaints that the housekeeping was sub par, many guests felt the rooms were clean. Some mentioned that they were spacious and had comfortable beds. Guests also appreciated the inclusion of a fridge and microwave in every room.

The customer service was a highlight for many guests. Staff were complimented for being very welcoming and attentive. Guests noted that problems and requests were promptly attended to and that the staff were very accommodating.

Many guests appreciated that the hotel was close to several shops and restaurants. It was felt that the location was central and provided easy access to both Surrey and Langley.

The Bad
Although most reviews used for this analysis were positive, some negative points focused on the age of the hotel and noise.

Some guests felt that certain aspects of the hotel could use updating. The linens (particularly the hotel's use of bedspreads), towels, TVs, the decor, the fitness centre and the exterior of building were all mentioned to be in need of upgrading.

A few guests were disturbed by noise from the highway, particularly when they had a window open. It was suggested by some to request a room on the side of the building that faces away from the road.