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Four Points by Sheraton Surrey

7.7 | Good
MAP

3-minute drive from the Trans-Canada Hwy, on-site restaurant, outdoor pool and hot tub

Pros
  • Free Wi-Fi, free parking, free local calls
  • Many guests described their rooms as clean and comfortable
  • Many guests were pleased with the new fitness room
  • The staff were frequently complimented for their accommodating service
  • Several reviewers found the location convenient for accessing the highway
  • A few guests found their rooms to be well equipped with amenities
  • Some guests enjoyed the pool area and the forested setting of the hotel
Cons
  • Some guests were disappointed that the hotel no longer provided a free breakfast
  • A few guests complained about noise disturbances
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated May 29, 2014
Overview
This property is situated within a 3-minute drive of the Trans-Canada Highway and the Guildford Town Centre, a shopping mall. Offering free Wi-Fi, dry cleaning service and meeting facilities, this property is well suited for business travellers. Leisure travellers exploring the area by car may also enjoy the property's quiet setting, outdoor swimming pool, hot tub and BBQ grill. 

This hotel is 100% smoke free and all 77 rooms include free Wi-Fi, a 37" flat screen TV with pay-per-view movies, a work desk with ergonomic chair, a coffeemaker, a mini-fridge and microwave, a hair dryer, an iron and ironing board, free local calls and individual climate control. Rooms are furnished with two queen beds. 

Suites also include a separate sitting area, a sofabed, a kitchenette and bath robes. These suites are furnished with one king bed or one queen bed in a separate bedroom. Some suites also include a fireplace.

Free above ground and underground parking is available on site and pets are permitted in certain rooms for an additional fee of $20 per night (maximum of one dog per room and 20 lb weight limit).

The on-site White Buffalo restaurant serves breakfast, lunch and dinner daily. Other restaurants (Tim Hortons, White Spot, Akasaka Japanese, The Keg Steakhouse & Bar, and Boston Pizza) can be found on, or just off 152nd Street about 3 to 4 minutes' drive from the hotel.

Other on-site amenities include a fitness centre, an all-season outdoor hot tub, an outdoor heated pool (seasonal), a business centre, meeting/event space and dry cleaning service. There is a BBQ grill on site for guest use.

The SkyTrain Station, offering public transit to downtown Vancouver, is 10 minutes away by car, while the Tynehead Regional Park is an 8-minute drive away. The Guildford Golf & Country Club is 11 minutes away by car, while the Surrey Museum is an 18-minute drive away. Cloverdale Arena, a sports and concert venue, is about 18 minutes away by car. The Vancouver International Airport (YVR) is about a 45-minute drive away. (All driving time estimates: Google Maps)

Confirmed with a front desk agent on May 29, 2014: breakfast is not free, but the hotel supplies a $10 gift voucher daily for use at the hotel's restaurant.

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The Good
Several reviewers indicated that they had pleasant or satisfactory stays at this property, among the reviews sourced for this editorial.

Many guests described their rooms as clean and comfortable. A few guests found their rooms well equipped and these guests specifically mentioned the flat screen TVs, mini-fridges and microwaves. A few guests said their rooms were quiet and several reviewers thought that their beds were comfortable. However a couple of guests had concerns about noise and their beds (see below for more details).

The staff were frequently complimented for their friendly and accommodating service. A few guests mentioned that the staff were always smiling and one reviewer said that the customer service was outstanding.

Several guests found the hotel conveniently located for accessing the Trans-Canada Highway and the Guildford Town Centre. A couple of reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
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The Bad
There were several concerns or complaints found for this property, among the reviews used for this analysis. However, many of these complaints seemed to result from isolated experiences.

A few guests complained about noise disturbances and these reviewers described hearing noise from the outside pool, traffic, a neighbouring elevator and the in-room air conditioning unit.

A couple of reviewers complained that their beds were uncomfortable.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5, with 92% of 333 guests recommending the property.

TripAdvisor.com ranked this hotel #11 out of 21 hotels in Surrey, with an average score of 4 out of 5, from 37 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.7
Good
#
9 / out of 16
hotels in Surrey

Rated 7.7/10 based on 975 reviews

Ranked #9 out of 16 hotels in Surrey

975
Map Marker Four Points by Sheraton Surrey
10410 158th Street, Surrey, BC