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South Surrey hotel with restaurant, suites with kitchens & free parking but mixed reviews

Pros
  • Free Wi-Fi and parking
  • The staff received compliments from many guests
  • Many guests felt the price was inexpensive
  • Some guests appreciated the central location
Cons
  • Some guests were disturbed by noise from other guests and traffic
  • Guests gave mixed reviews about the condition of the rooms
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Nov 9, 2014
Overview
Econo Lodge Surrey is located in Newton, a community in Surrey 10 minutes south of downtown. This no-frills hotel may be well-suited for travellers seeking a basic, inexpensive hotel for a short stay within a reasonable driving distance to a variety of points of interest and transit hubs.  

This 100% non-smoking hotel features 56 rooms over two floors. Standard room features include a TV, an iron and ironing board, air conditioning and either one queen bed or two double beds. Some rooms may feature a fridge or kitchen, a coffeemaker, a desk and one king bed. Suites include one king bed and two double beds plus a living room area. Free Wi-Fi and local calls are available in all rooms. Pets are not allowed.

Copy and fax services and free weekday newspapers are available through the front desk. Ronnie's Restaurant is on site, open for breakfast, lunch and dinner. Free parking is available to all guests.

Several restaurants can be found within a few blocks of Newton Recreation Centre, which is a 5-minute drive from the hotel. Central City Shopping Centre, Kwantlen Polytechnic University and Cloverdale Fairgrounds are both a 15-minute drive from the hotel, while Guildford Town Centre and Fraser Downs Racetrack and Casino are both a 20-minute drive away. Vancouver International Airport (YVR) and BC Ferries Tsawwassen Terminal can both be reached in about 35 minutes by car. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on December 16, 2012: Ronnie's Restaurant on site, open for breakfast lunch and dinner, no guest-operated laundry, pets not allowed, 100% non-smoking.
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The Good
Reviews used for this analysis were mixed, with positive points focused on the staff, the price and the location.

Although a few guests complained of a slow check-in process, many guests felt the staff were courteous and helpful. Staff received many compliments even when guests were disappointed with other aspects of the hotel.

Many guests felt the price they paid was low, describing this as a basic hotel that offered very affordable room rates.

Some guests appreciated the central location of this hotel within the Lower Mainland. It was felt that the hotel offered good access to downtown Vancouver (about a 45-minute drive), Vancouver International Airport, BC Ferries Tsawwassen Terminal and Kwantlen Polytechnic University.
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The Bad
Although this hotel received some positive reviews, several negative comments focused on the age and state of the building, the level of cleanliness and noise.

Many guests felt the hotel was old and rundown. Guests complained of worn carpets, linens and towels. Toilets, sink faucets, appliances and fixtures in some rooms were said to be in need of repair. Overall, many felt the hotel needed a major facelift.

Although many guests felt their room was tidy, several guests felt their room was in need of a "deep clean". Mold and stains were found in bathrooms and on window sills. Some noted a strong cigarette smell throughout the building, including in designated non-smoking rooms.

Some guests complained of disruptive noise from guests in adjacent rooms including doors slamming and people talking. A few were also disturbed by traffic noise. 
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #18 out of 21 hotels and rated it 2.5 out of 5, based on 27 guest reviews.

Hotels.com rated this hotel 3.4 out of 5 based on 70 guest reviews.

Expedia.ca rated this hotel 3.6 out of 5 based on 16 guest reviews.

Orbitz.com rated this hotel 3.6 out of 5 based on 7 guest reviews.

Verified by hotel staff on December 16, 2012: Ronnie's Restaurant on site, open for breakfast lunch and dinner, no guest-operated laundry, pets not allowed, 100% non-smoking.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
6.6
Fair

Rated 6.6/10 based on 176 reviews

Ranked #13 out of 17 hotels in Surrey

176
Map Marker Econo Lodge Surrey
6542 King George Highway, Surrey, BC