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Comfort Inn & Suites Surrey

8.3 | Very Good
MAP

Guests found clean and comfortable rooms and good food at the free breakfast

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Many guests described their rooms as clean and comfortable
  • The staff were frequently complimented for their friendly service
  • Several guests thought that the room rates were reasonable
  • Many reviewers praised the food served at the hotel's free breakfast
  • A few reviewers found the rooms quiet
Cons
  • No on-site restaurant
  • A couple of guests said that the in-room TVs were small
  • A couple of reviewers complained about noise from within the hotel
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Jan 20, 2014
Overview
This property is situated within a 9-minute drive of the Trans-Canada Highway, in southeast Surrey. Offering an indoor pool, waterslide, laundry facility and free breakfast, this hotel is well suited for guests travelling with children.

This hotel is smoke free and all rooms include free Wi-Fi, free local calls, a 32" flat screen TV with pay-per-view movies, an iPod alarm clock, a mini-fridge, a microwave, a coffeemaker, a desk, an iron and ironing board, a hair dryer and individual climate control. Suites at this hotel also include a wet bar, a separate living room area and a sofabed. Accessible rooms are also available.

Free parking is available on site and pets under 40 lbs are permitted in select rooms for an additional fee of $10 per pet, per night (limited to two pets per room). 

A free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends. This hotel does not have an on-site restaurant.

Other on-site amenities include meeting and banquet space, a business centre, coin-operated laundry machines and free newspapers. Guests of this hotel receive free access to the Surrey Sports and Leisure Complex, a 5-minute walk away, that includes an Olympic-size swimming pool, a hot tub, a sauna, fitness classes and indoor ice skating.

The Guildford Golf & Country Club is 6 minutes away by car, while the Central City Shopping Centre and the Surrey Art Gallery are both a 15-minute drive away. The SkyTrain Station, offering public transit to downtown Vancouver, is 20 minutes away by car, while the Peace Arch border crossing to the U.S.A. is about a 25-minute drive away.
 
The Vancouver International Airport (YVR) is about a 30- to 40-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on January 6, 2013: Free breakfast hours. Also, contrary to the listings on the official website, this hotel does not have an on-site pool, fitness centre, or free shuttle service.
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The Good
Among the reviews used for this analysis, many guests described their rooms as clean and generally comfortable. Several reviewers specifically mentioned that the beds were comfortable, while a few guests said that the rooms were quiet and spacious.

The staff were frequently complimented for their friendly and helpful service.

Many reviewers praised the food at the free breakfast and one guest said that the breakfast included "waffles, coffee, bagels, eggs and sausage".

Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
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The Bad
There were few complaints found for this property, among the reviews sourced for this editorial. However, a couple of guests said that the in-room TVs were small, while a couple of reviewers complained about hearing noise from the halls and from neighbouring rooms.

While the staff were frequently complimented for their friendly service, as mentioned above, one reviewer thought that the front desk was understaffed and another guest said that the staff could have been more helpful.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 93% of 59 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 20 hotels in Surrey, with an average score of 4.5 out of 5, from 100 reviews.

The author called the hotel on January 6, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
5 / out of 16
hotels in Surrey

Rated 8.3/10 based on 1028 reviews

Ranked #5 out of 16 hotels in Surrey

1028
Map Marker Comfort Inn & Suites Surrey
8255 166th Street, Surrey, BC