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Sun Peaks budget hotel near ski lifts with kitchenette suites & hot tub, but mixed reviews 

Pros
  • Many guests found the location convenient for accessing ski lifts
  • Several guests found their rooms to be clean and spacious
  • Several reviewers enjoyed the on-site hot tub and sauna
  • Several guests found their in-room kitchenettes well equipped
  • A few reviewers appreciated the underground parking
Cons
  • Wi-Fi is $2.50 per day
  • Underground parking is $15 and surface parking is $7.50 per night
  • Several guests found their rooms to be somewhat dated
  • Several reviewers described their beds as uncomfortably firm, with old mattresses
  • Some guests complained of no heat in the rooms and no staff at the front desk for periods of time
  • Some guests complained of no air conditioning
  • The staff and owners received mixed reviews
Editor's Analysis
Updated Mar 9, 2015
Overview
This hotel is situated in the village, at the base of the Sun Peaks Ski Resort, and three chair lifts are located within a 1-minute walk. This hotel is well suited for guests who prefer convenient access to village amenities and skiing.

This property is 100% smoke free and all suites include a TV, a kitchenette (a two-burner stove, a counter-high fridge, a toaster, a kettle, a coffeemaker, dishes and cutlery), a dining set and a hair dryer. Studio suites are furnished with one queen bed, one king bed and a sofa bed or two queen beds. Family suites are configured by combining two adjoining king or double-queen studio suites, resulting in either two king beds and two sofabeds or four queen beds. Family suites also end up with two bathrooms, kitchenettes, dining areas and TVs.

Loft suites feature two floors of living space and two TVs. These suites are furnished with two queen beds in the loft and a sofabed on the main floor. One-bedrooms suites are furnished like the loft suites, but all amenities are on one floor.

Wi-Fi is available throughout the hotel for an additional fee of $2.50 per day. Underground parking is available on site for an additional fee of $15 per night, while outdoor parking is available for $7.50 per night. Pets are not permitted.

The on-site Casa Mexicana restaurant serves Mexican cuisine and is open for dinner.

Other on-site amenities include a sauna, a hot tub and ski storage. There are several shops and restaurants located within the complex of this hotel, including a hair salon, a games room, a convenience store, a gift shop and a ski/snowboard shop.

The Sun Peaks Golf Course and access to lifts on the south mountain are both about a 3-minute drive away. Access to the Trans-Canada Highway and downtown Kamloops (shopping, restaurants, night life and museums) are about an hour away by car. The Kamloops Airport (YKA) and the Kamloops Golf and Country Club are also both about an hour's drive. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on March 6, 2015: Parking fees, Wi-Fi fees.
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The Good
Many guests seemed satisfied with their stays at this hotel, among the reviews sourced for this analysis. Reviewers seemed most impressed with the location and the customer service.

Many reviewers found the location convenient for accessing the ski lifts and village area amenities (shopping and restaurants) on foot.

Several guests agreed that their rooms were clean and spacious, while several other reviewers found their in-room kitchenettes to be well equipped and an added convenience. A couple of guests said that their rooms were quiet.

Several reviewers enjoyed the on-site sauna and hot tub.
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The Bad
Among the reviews sourced for this analysis, there were a few common concerns found for this hotel.

Several guests complained that their beds were uncomfortably firm, while several reviewers thought that the room furnishings were somewhat dated. A couple of guests found their rooms uncomfortably warm and were disappointed about the lack of air conditioning. Other guests in the winter complained of no heat in their rooms.

While the staff were complimented by some, other reviewers thought that the staff seemed disinterested and were not around. Many guests indicated that the hotel was not service oriented.

Other guests complained of extra charges including a dishwashing fee of $35 (if guests left dirty dishes), Wi-Fi and parking charges.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 93% of 21 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 6 hotels in Sun Peaks, with an average score of 4 out of 5, from 41 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.5
Good
#
12 / out of 13
hotels in Sun Peaks

Rated 7.5/10 based on 255 reviews

Ranked #12 out of 13 hotels in Sun Peaks

255
Map Marker Heffley Boutique Inn
3185 Creekside Way, Sun Peaks, BC