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Red Lion Inn & Suites Victoria

Red Lion Inn & Suites Victoria is a 3 star hotel in Saanich, British Columbia, Canada 3366 Douglas Street, Saanich, BC, Canada
Estimated Price
$88
CAD
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Near downtown Victoria, many guests like this hotel's competitive rates

Pros 
  • Numerous guests felt as though the property offered good rates or value
  • Guests often commented positively on the hotel staff
  • Many guests felt that the hotel was centrally located
  • Free parking, free local calls, and free wireless Internet
Cons 
  • Some guests were disappointed that the hotel pool was seasonal
  • Occasionally guests complained about dirty carpets at the hotel
  • Some guests felt that the hotel was a little dated

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Editor's Analysis
Updated on Mar 30, 2012
Overview
The Red Lion Inn and Suites is located on the west side of Douglas Street and south of Boleskine Road in Victoria, British Columbia.

Hotel facilities at the pet-friendly property ($15 per stay) include free parking, an elevator, a laundry room, and a business centre.

Recreational or leisure facilities include a restaurant/lounge, a seasonal outdoor swimming pool, and use of a nearby fitness club (across the street). 

The hotel's site listed a "complimentary airport shuttle" under "amenities" at time of writing. However our staff asked a Front Desk Agent about that service and we were told that the hotel did not have a shuttle and the cost paid to another company would be about $20 per direction per person.

The three-story hotel has 96 guest rooms and standard rooms come with at least two double beds. There are some standard rooms at the hotel that have two queens, however that bedding configuration is subject to availability.
 

Room amenities include air conditioning, free local calls, free wireless Internet, microwaves, refrigerators, desks, irons, ironing boards, hair dryers, and coffee makers.

The hotel is very near to both the Mayfair Shopping Centre (850m) and Glasgow Field (1.7km). Additionally the hotel is conveniently located on the Trans Canada Highway and connecting to up-Island destinations like Duncan and Nanaimo is quite easy.

Check in time at this hotel is at 3pm while check out time is at 11am.

Verified with a Front Desk Agent: all standard rooms have two doubles or two queens, all rooms include free wireless Internet, all rooms have microwaves and fridges, and there is no free shuttle (Call date: March 30th, 2012).

The Good
Several guests who stayed at this hotel liked the property. Guests frequently made positive remarks in their reviews about the hotel's prices, the staff, and the location. 

Numerous guests who stayed at this hotel felt as though the room rates offered good value. One guest, for example, said that the price he paid was “very good” and another guest said that the hotel rooms were “priced reasonably compared to a lot of others in the city.”

Guests that commented on the hotel staff generally made positive remarks. The employees were commonly described as “friendly,” “helpful” and/or “pleasant.”

The location of the hotel also received a great deal of praise. Guests felt that the property was “centrally located” and many patrons liked being near restaurants, shopping, and the University of Victoria.

Typically guests thought that the hotel was clean, occasionally guests mentioned that the hotel served good food, and guests that thought that the hotel was quiet outnumbered those that had noise concerns.


The Bad
Some guests did not entirely enjoy their stay at this property.

For example, occasionally guests complained that the hotel did not have a pool that they could use as the one that was offered was an outdoor facility and subject to seasonality.

Guests typically thought that the hotel was clean but there were many guests that specifically mentioned dirty carpets. One guest, for example, called the carpet “filthy” while another guest noticed that his/her carpets were “disgustingly stained.”

Many guests felt as though the hotel was aging and when it came to the guest rooms, some guests felt as though they were on the smaller side.

Lastly, the location of the hotel received some mixed reviews. The guests that were not happy with the area felt as though the hotel was situated just a little too far from downtown while some patrons felt that the area had a bad social vibe.

Expedia.ca guest ratings averaged to 3.8 points out of 5 and 79% of guests recommended the hotel.

Booking.com guest ratings averaged to 7.5 points out of 10 and the site had 21 reviews.

Hotels.com guest ratings averaged to 3.7 points out of 5 and the site had 64 reviews.

Front Desk Agent: all standard rooms have two doubles or two queens, all rooms include free wireless Internet, and all rooms have microwaves and fridges.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews
6.5
Fair

#6 out of 6
Guest Rating Explained
Rating: 6.5 / 10 Details

No. of guest reviews: 185
Guest Recommended: Yes
Guest Ranking Explained

Red Lion Inn & Suites Victoria is #6 out of 6 hotels in Saanich ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
David from Errington, BC CA rated Red Lion Inn & Suites Victoria 7 out of 10 on February 10, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Comox, BC CA rated Red Lion Inn & Suites Victoria 10 out of 10 on September 13, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Tara from Kelowna, BC CA rated Red Lion Inn & Suites Victoria 8 out of 10 on August 02, 2010 Verified Guest Hotel Review

"Great Value, Great Customer Service, but a bit outdated."
"The value for the dollar was great, I was able to get a great rate during the long weekend in the summer, so I was more than pleased! The location was nice, it backs right onto the Galloping Goose Trail. Unfortunately for us, the lounge's licence had been suspended, and we were on vacation, so we ended up spending most of the night at another location. The staff at the hotel are very friendly and knowledgeable of the area too, which is great."
Hotel review by guest is Negative
Verified Guest from Arvada, CO US rated Red Lion Inn & Suites Victoria on July 19, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Peince Albert, SK CA rated Red Lion Inn & Suites Victoria 8 out of 10 on July 10, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Celina from Vancouver, BC CA rated Red Lion Inn & Suites Victoria 9 out of 10 on November 08, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Red Lion Inn & Suites Victoria 8 out of 10 on August 21, 2009 Verified Guest Hotel Review

"Excellent Location.....Very central and very convenient from the airport..... Good value for the cost of the hotel. Free internet service was a bonus."
Hotel review by guest is Positive
Verified Guest from Vibank, SK CA rated Red Lion Inn & Suites Victoria 9 out of 10 on October 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Derick from Fort Myers, FL US rated Red Lion Inn & Suites Victoria 8 out of 10 on September 20, 2005 Verified Guest Hotel Review

"The manager was very accommodating and the carpeting was so clean that my feet never got dirty! They have a great housekeeping staff too. The Chinese restaurant that's attached to the hotel is wonderful too."
Hotel review by guest is Positive
Ahmed from Bozeman, MT US rated Red Lion Inn & Suites Victoria 9 out of 10 on September 01, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Thomas from Escondido, CA US rated Red Lion Inn & Suites Victoria 10 out of 10 on August 10, 2005 Verified Guest Hotel Review

"On our 11-day trip to several northwest sites/cities, our stay at the Red Lion Inn & Suites Victoria was our favorite, and also our best hotel value(*). Everything about our stay was superb, worth every penny of our modest expense. We definitely plan to book Red Lion on future vacations. *including Motel 6 Thom from Escondido, CA"
Hotel review by guest is Positive
Ray from Santa Barbara, CA US rated Red Lion Inn & Suites Victoria 8 out of 10 on June 29, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Comox, BC CA rated Red Lion Inn & Suites Victoria 8 out of 10 on April 23, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Teresa from Port Angeles, WA US rated Red Lion Inn & Suites Victoria 4 out of 10 on December 28, 2004 Verified Guest Hotel Review

"My reservation (which was made 2 weeks in advance) was for a smoking room and when I arrived they did not have me in a smoking room and they did not have any smoking rooms available. They did not try to accomodate me in any way. The only restaurant on the premises is a ty food restaurant."
Hotel review by guest is Positive
Minna from Shoreline, WA US rated Red Lion Inn & Suites Victoria 8 out of 10 on December 22, 2004 Verified Guest Hotel Review

"My companion and I forgot his cell phone and they were very helpful in letting us know that they will send it back. Good to know that they cared =)"
Hotel review by guest is Positive
Karen from Maple Ridge, BC CA rated Red Lion Inn & Suites Victoria 8 out of 10 on June 01, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Boating
  • Scuba Diving
  • Water Activities
  • Fishing
  • Photocopier
  • Desk
  • Ticket Service
  • En suite
  • Private Bathroom
  • Outdoor heated pool
  • Family Room
  • Self Laundry
  • Free Parking

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