Comfortable rooms and great staff, but concerns over parking and Wi-Fi fees
- Free airport shuttle
- Most guests felt the rooms were spacious and the beds were comfortable
- Several reviewers were satisfied with the hotel's fitness centre and pool area
- The hotel staff was a source of many compliments by patrons
- Some guests were disappointed about the extras fees charged for Wi-Fi and parking
- A couple reviewers complained that the business centre had no printer
Updated Oct 22, 2012
This hotel has 390 air-conditioned guest rooms, all of which offer satellite TV, a mini-fridge, a coffee/tea maker, a desk, a hair dryer, and an iron and ironing board. Standard rooms with two queen beds or one king bed are available, junior suites feature a separate sitting area with a sofa, and executive suites also feature a dining area with table.
The hotel offers 21,000 square feet of meeting and conference facilities, an outdoor heated pool and hot tub, a business centre, a fitness room, and a free airport shuttle. Wi-Fi is available for $10.95 per 24-hour period, and accessible rooms are available upon request. Parking is $17.62 per night, and dogs are permitted for $20 per pet per day with a maximum of two dogs per room.
The Sheraton Vancouver Airport Hotel offers on-site dining at Harold's Bistro and Bar (open daily for breakfast, lunch and dinner) and Starbucks, which is located in the hotel lobby and opens at 6:00 am daily. Shopping can be found at Richmond Centre Shopping (roughly a 10-minute walk away). The Lansdowne SkyTrain station (which travels into downtown Vancouver and surrounding areas) is an 11-minute walk northeast of the hotel. Downtown Vancouver is about a 25-minute drive north. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free airport shuttle, self-parking $17.62 per night, Wi-Fi $10.95 per 24 hours, pets permitted for $20 per pet per night (call date: Oct. 16, 2012).
Hotels.com guest reviews rated the hotel 4.2 out of 5 from 38 reviews.
9 out of 10 | Myrtle stayed November 11, 2010
"Beds and linens a bonus."
"We thought the Sheraton Hotel would be a perfect place to unwind and relax after several busy and very stressful weeks. We came to Richmond for two days of shopping but the hotel beds and linens proved to be the 'icing on the cake' for a most enjoyable retreat."
4 out of 10 | Shiv stayed July 08, 2006
"All room supplies were limited to 2 adults , while we paid for 3 people, even on day 2....."
7 out of 10 | Elizabeth stayed June 25, 2006
"We're very enjoyed our stay at your Hotel. My kids loved it!"
8 out of 10 | Wilhelmellie stayed August 27, 2004
"It was a home away from home......"
4 out of 10 | Verified Guest stayed July 03, 2004
"I ordered a king size bed, but instead got 2 double size beds. That was disapointing. Also I ordered a movie and it was so fussy, I could hardly see anything. But I got refunded."