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Sandman Hotel Vancouver Airport

Sandman Hotel Vancouver Airport is a 3 star hotel in Richmond, British Columbia, Canada 3233 Saint Edwards Drive, Richmond, BC, Canada
Estimated Price
$123
CAD
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Guest Reviews
Amenities
Booking Information

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in Richmond by Sandman
Sandman Signature Hotel Vancouver Airport (0.5 km)

Great location and value, but some concerns with worn decor and cleanliness

Pros
  • Free wired internet, free parking, free airport shuttle
  • Most guests were pleased with the location of the hotel, describing it as close to the airport and SkyTrain Station
  • Many reviewers found the hotel to be of good value, and appreciated the free airport shuttle
  • Several lodgers enjoyed the on-site restaurant
Cons
  • Some reviewers found the decor and fixtures outdated and worn
  • A few guests had complaints about the level of cleanliness at the hotel

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Editor's Analysis
Updated on Oct 4, 2012
Overview
Located 5 km (roughly a 12-minute drive) from Vancouver International Airport (YVR), the Sandman Hotel Vancouver Airport is popular with travellers who require an overnight stay close to the airport.

This non-smoking hotel has 177 guest rooms, each offering satellite TV, air conditioning, free wired internet, a coffeemaker, a hair dryer, and a desk. Standard rooms come with one queen or two double beds, and Executive King rooms also feature a sitting area and a kitchenette. A two-level loft suite is available and offers a separate living room area with a sofabed, a dining table, and a kitchenette. 

The hotel also offers an indoor pool, a hot tub, meeting rooms, a business centre, a fitness facility, and a free airport shuttle. Parking is free, and accessible rooms are available upon request. Pets are not permitted.

On-site dining is available at Moxie's Classic Grille and Lounge, which is open daily for breakfast, lunch and dinner. Other nearby dining options include Taco Del Mar and A & W (both within a 2-minute walk north of the hotel).

The Sandman Hotel Vancouver Airport is roughly a 25-minute drive from Vancouver's City Centre, and an 18-minute walk or 4-minute drive from Bridgeport SkyTrain Station, which provides connections to downtown Vancouver. River Rock Casino can be found 6 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free high-speed wired internet, free parking, free airport shuttle and pets are not permitted. (Call date: September 30, 2012).
The Good
The majority of reviews consulted for this analysis were positive, with praise going to the hotel's location, value, and on-site restaurant.

Most guests were pleased with the location of this hotel. They described it as being close to the airport, surrounding restaurants and amenities, and the Bridgeport SkyTrain station. 

The hotel's value was mentioned by several reviewers, who complimented the hotel's price, calling it a "good bargain for your dollar and meets all the needs you have for a short stopover stay." The free airport shuttle was also mentioned by many guests who felt it added to the value of the hotel.

Many lodgers found Moxie's, the on-site restaurant, to be a good place to eat while staying at the Sandman. They described the food as tasty and good, and most felt the prices were reasonable.

The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them including outdated decor and fixtures, and cleanliness.

Some guests had complaints about the decor and fixtures at the hotel. They characterized them as being old and worn, mentioning a running toilet, a broken coffeemaker, old and worn furniture and carpet, and noisy or broken air-conditioning units. 

Some reviewers found the level of cleanliness to be unsatisfactory during their stay. They mentioned dirty carpets and dirty dishes in the kitchenette. It should be mentioned, however, that most reviewers described their rooms as being clean.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 137 reviews.

Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 75% recommendation rate from 156 reviews.

TripAdvisor.com guest reviews ranked the hotel #24 out of 26 Richmond hotels from 95 reviews.

Verified with a front desk agent: Free high-speed wired internet, free parking, free airport shuttle and pets are not permitted. (Call date: September 30, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.0
Good
Guest Rating Explained
Rating: 7.0 / 10 Details

No. of guest reviews: 269
Guest Recommended: Yes
Guest Ranking Explained

Sandman Hotel Vancouver Airport is #25 out of 27 hotels in Richmond ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Ted from Santa Cruz, CA US rated Sandman Hotel Vancouver Airport 8 out of 10 on July 18, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Brett from Dubai, AE rated Sandman Hotel Vancouver Airport 7 out of 10 on September 19, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Francine from Gimlli, MB CA rated Sandman Hotel Vancouver Airport 8 out of 10 on July 05, 2011 Verified Guest Hotel Review

"excellent hotel but needs better air conditioning for the few days that it is needed. We had a loft room and the bedroom got pretty warm."
Hotel review by guest is Positive
Verified Guest from Vernon, BC CA rated Sandman Hotel Vancouver Airport 8 out of 10 on June 17, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Lillian from Terrace, BC US rated Sandman Hotel Vancouver Airport 10 out of 10 on May 07, 2011 Verified Guest Hotel Review

"will be back and book directly with you."
"very mice staff. responded to my requests quickly and fairly."
Hotel review by guest is Positive
Wayne from Nanoose Bay, BC CA rated Sandman Hotel Vancouver Airport 7 out of 10 on March 27, 2011 Verified Guest Hotel Review

"I found the room a little small.But for the cost it was very good .Thank you"
Hotel review by guest is Positive
Verified Guest from Victoria, BC CA rated Sandman Hotel Vancouver Airport 10 out of 10 on August 15, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Kelowna, BC CA rated Sandman Hotel Vancouver Airport 8 out of 10 on April 07, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Surrey, BC CA rated Sandman Hotel Vancouver Airport 7 out of 10 on October 16, 2004 Verified Guest Hotel Review

"Took way to long for my reservation to be found when checking in. Front desk clerk spent more time talking with restaurant staff when i Was checking out in the morning. Front desk clerk was rude when calling up to my room when there was a problem with me charging my breakfast to my room."
Hotel review by guest is Positive
Carrie anne from Victoria, BC CA rated Sandman Hotel Vancouver Airport 9 out of 10 on October 13, 2004 Verified Guest Hotel Review

"I did find the room almost small compared to other reg hotels. Eg-Hamptom is bigger"
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Sandman Hotel Vancouver Airport 7 out of 10 on November 04, 2003 Verified Guest Hotel Review

"Although the room was supposed to be non-smoking, the quilt smelt of stale smoke and the smell of pot was quite strong in the hallway."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • News Stand
  • ATM / Cash Machine
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Excursions
  • Desk
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Pool Indoor
  • Games Available
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Family Room
  • Free Parking

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7.0
Good

#25 out of 27 hotels in Richmond city based on 269 guest reviews

Other hotel options in Richmond:
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7.0 Good
Comfort Inn Vancouver Airport
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7.5 Good
Ramada Limited Vancouver Airport
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