Quality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport SouthQuality Hotel Airport South

Close to airport with a free shuttle service, great rates, free breakfast

  • Free Wi-Fi, free airport shuttle, free breakfast, free parking
  • The hotel was praised for its proximity to the airport, shopping and restaurants
  • Many guests were pleased with the hotel's affordable rates and good value
  • The hotel's staff were complimented for their friendly and knowledgeable service
  • A few guests reported worn decor and cleaning issues in their rooms
  • Highway noise was reported in front-facing rooms by a few lodgers
jump to full editor's analysis (below)
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
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Editor's Analysis
Updated May 21, 2013
Located about a 10-minute drive from Vancouver International Airport (YVR) and a 3-minute drive from Richmond's city centre, the Quality Hotel Airport South is suitable for road and air travellers who require a well-priced and centrally located stopover hotel with easy highway access, a free airport shuttle and a free continental breakfast.

This hotel has 70 air-conditioned guest rooms, each offering one king bed or one or two double beds, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Wheelchair-accessible rooms are available upon request, and pets are not permitted. Both smoking and non-smoking rooms (on non-smoking floors) are available.

Hotel amenities include meeting/banquet space, a business centre, guest laundry facilities, a free continental breakfast and free parking. The hotel also provides a complimentary round-trip airport shuttle service from 6:30 am to 9 pm. Contact the hotel for a more detailed schedule.

Access to public transportation and dining at Mad Greek Restaurant are both less than a 1-minute walk from the hotel, while shopping can be found 4 minutes away by car at Richmond Centre Mall. Richmond Hospital is a 4-minute walk southwest, and Richmond Olympic Oval is roughly a 12-minute walk northwestward. The Canada/U.S. border is about a 25-minute drive south from the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: May 17, 2013)
The Good
The majority of reviews sourced for this analysis were positive. Guests commonly praised the hotel's location, value and staff.

Numerous guests were pleased with the hotel's location, and found it to be close to restaurants, shopping, the Skytrain, the airport and highway access.

The hotel's value was praised by many reviewers. They described the rates as reasonable, inexpensive, cheap and well priced, and felt the hotel provided great value, citing the free breakfast, free Wi-Fi, free parking and free airport shuttle.

Several compliments were offered to the hotel's staff. They were characterized as efficient, friendly, helpful and knowledgeable.

The hotel's breakfast was also praised by several reviewers for its quality and variety, while some reviewers also enjoyed the bright breakfast area and complimented the staff for quickly restocking items when they ran out.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

While the majority of reviewers found their rooms to be well equipped and spacious, a few guests had complaints about their rooms. They reported uncomfortable beds, cleaning issues, worn carpets and old TVs.

A few lodgers mentioned noise disturbances from traffic in front-facing rooms. These guests recommended booking rooms at the back of the hotel to avoid the noise.

Show Sources
Expedia.ca guests reviews rated the hotel 3.9 out of 5 with a 91% recommendation rate from 110 reviews.

TripAdvisor.com guest reviews ranked the hotel #22 of 25 Richmond hotels with an average rating of 3.5 out of 5 from 59 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 47 reviews.

The author called the hotel on May 17, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews

Rated 7.5/10 based on 405 reviews

Ranked #20 out of 26 hotels in Richmond


9 out of 10 | Verified Guest stayed December 12, 2013

"Overall would recommend for sure."

"Great customer service. Good value."


7 out of 10 | Verified Guest stayed May 28, 2013

"My room was clean and roomy and daily room clean up efficient. Breakfast feature is good and the area was well managed. I will use this hotel again if I am in this area. This is not a five star hotel but good for what it is rated."


5 out of 10 | Amanda stayed May 14, 2013

"okay for quick overnight stay"

"one desk clerk was horrible to deal with, never in a good mood. very clean rooms. in need of an exercise room. overall, would stay there again if every other hotel was full."


5 out of 10 | Verified Guest stayed February 02, 2013

"The room I was in it was nosey at night due to traffic and the room needs to be redone like the t.v should be a flat screen cause all hotels have them now, it just looks better, and the blankets need to be better those fluffly new blankets. Over all the room needs to be updated. But the bathroom was fine it could just stay the same, just the rest needs a little up date. Also the fridge is good to have in the room. I also think the tables and chairs downstairs where you eat breakfast need to be updated just so it's more comfortable and inviting."


6 out of 10 | Jimmy stayed April 29, 2011

"Gym is off-premises. Gave me a street level room (you can wave to the pedestrains on Westminster Highway) and claimed that they were fully booked for the night. Breakfast area is tiny and food selection is limited. Needed to borrow a USB mouse for an hour (if I don't keep my word to return it on time, they can always charge against the $150) but claimed that they don't have one. Forced me to walk blocks to buy a USB mouse at a drugstore. La Quinta is in the same price range and my experience was far superior."


5 out of 10 | Verified Guest stayed February 01, 2011

"We were only there for six hours."

"We were left with a very bad feeling toward this hotel when we were informed that we may be assessed $150.00 on our credit card for damage deposit and for booking online. We found this policy to be very offensive. We used many hotels in our travels throughout South America and Quality Inn Richmond was the only place we felt annimosity towards."


8 out of 10 | Brian stayed January 30, 2011

"I did not know of the airport shuttle service until I was leaving. I will use it both ways next time."


10 out of 10 | Jennifer stayed January 11, 2011

"We will be back when a room is required for our flight"

"Good access Very Quit Big Rooms and beds Very good and large mixed breakfast Price good for the season Free Internet"

show older reviews

8 out of 10 | Kurt stayed November 09, 2010

"good nights sleep"

"close to airport, quiet if room is facing park, breakfast bar is fine"


8 out of 10 | John stayed September 29, 2010

"Excellent, central location, good value for money."

"Complimentary breakfast very good. Staff was very accomodating. Had difficulty parking big truck in underground parking; manager let us park in his reserved lot. Nice garden (Minoru) park for morning walk behind hotel. Excellent. Excellent value for money."


8 out of 10 | Helmut stayed August 11, 2010

"What is good / what is bad?"

"A good hotel to stay a few nights in, if you are visiting the city and have things to do around town. A good place to be "at home, away from home". Clean, in good repair, but some rooms a bit noisy (the ones facing the street). Free parking and breakfast were appreciated. But don't count with entertainment, and other spectacular in-house amenities (shopping, lounge, restaurant, which anyways are out on the street in walking distance)."


7 out of 10 | Rebecca stayed June 15, 2010

"great price and beautiful place to wind down."

"Great price and great location. 5 min walk with 2 young kids to the mall and a beautiful park with ducks, bunnies and squirrels right behind - a great place to enjoy after traveling!!"


7 out of 10 | Miguel stayed September 20, 2009

"We stayed at this hotel a short time because we were in transit to Tokyo.We chose this hotel because they have a shuttle transportation from/to the airport- hotel.BUT we never were told that shuttle service has a fix schedule.So we arrived at Vancouver from Seattle by bus at 8.30pm and we found that there was no more shuttle service.We took a taxio and the driver misunderstood (??) the name of the hotel and took us to another Quality.It was 20 C$D.From there ,and thanks to the manager´┐Żs help, we had to call another taxi:18 C$D more."


8 out of 10 | Jacqueline stayed October 03, 2006

"Shuttle service to and from airport very convenient. Nice relaxing park out the back door. Breakfast is included which was an added surprise."


9 out of 10 | Cynthia stayed June 18, 2006

"I stayed at this hotel in March 06, and I was pleased that the staff all greeted me and remembered me. They are very helpful and I felt at home."

Map Marker Quality Hotel Airport South
7228 Westminster Highway, Richmond, BC