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Pet-friendly Vancouver airport hotel 5 min to YVR with free shuttle and free hot breakfast

Pros
  • Free Wi-Fi, free breakfast, free airport shuttle
  • Most guests were pleased with the hotel's location in relation to the airport
  • Several reviewers praised the staff as friendly, helpful, and efficient
  • Many guests complimented the included breakfast
Cons
  • Gated parking is $8 day
  • Some guests complained about noise disturbances inside and outside of the hotel
  • A few guests were disappointed they had to check in before gaining access to the parking garage
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Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
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Editor's Analysis
Updated Oct 23, 2014
Overview
Located a 5-minute drive from Vancouver International Airport (YVR) and just west of Highway 99, the Holiday Inn Express Vancouver Airport is popular with business and vacation travellers requiring a layover stay with added conveniences such as a free airport shuttle and free breakfast.

This 100% non-smoking hotel has 107 air-conditioned guest rooms, all of which offer free Wi-Fi, satellite TV, a coffeemaker, a hair dryer, a desk, and an iron and ironing board. Standard rooms come with two queen beds or one king bed. Executive rooms also feature a microwave and mini-fridge, while suites also include a fireplace and sofabed.

The hotel offers a business centre, a fitness centre, guest laundry, and a free 24-hour airport shuttle. Accessible rooms are available upon request, and gated parking is $8 per day.  One dog or cat under 15 lbs. is permitted for $25 per day.

The Holiday Inn Express Vancouver Airport serves a free buffet breakfast to all guests, which includes eggs, bacon, sausages, baked goods, cereals, yogurt, juices, fruit, milk, coffee, and tea. Other nearby restaurants include Abercorn Inn Restaurant (across the street) and Manzo Japanese Restaurant (an 8-minute walk south). 

Shopping can be found at Union Square Shopping Centre (a 4-minute drive), while River Rock Casino is a 3-minute drive or 10-minute walk north of the hotel. The Bridgeport SkyTrain station (connecting to downtown Vancouver and surrounding areas) is a 7-minute walk north of the hotel. Downtown Vancouver is about a 23-minute drive north. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free breakfast, parking $8 per day, pets allowed for $20 per pet per night. (Call date: Oct. 27, 2012).
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, staff, and breakfast.

Most guests were pleased with the hotel's location. They described it as close to Vancouver International Airport, River Rock Casino (3-minute drive), a SkyTrain Station (7-minute walk) and downtown Vancouver (23-minute drive).

Several reviewers complimented the staff at this hotel and characterized them as friendly, efficient and helpful. When describing their experience, one guest said the staff "went out of their way to make sure that all our needs and questions were met."

Many lodgers were pleasantly surprised with the quality of the included breakfast, stating that it was better than the standard continental breakfast provided at most hotels. They mentioned it was filling, that there was lots of variety including several hot and cold items, and that the breakfast room was nice and comfortable.
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The Bad
While most of the reviews consulted for this analysis were positive, there were a couple common complaints among them about noise transfer and parking.

Some guests complained about noise transfer within the hotel. They described noise coming from air conditioning units, other guests in adjacent rooms, trucks making deliveries at the Costco across the street, and from the plumbing in adjacent rooms.

A few guests had issues with the parking and complained that the spots were somewhat limited. Guests need to be checked in at the hotel before gaining access to the gated parking, which some found inconvenient.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #14 out of 26 Richmond hotels from 142 reviews.

Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 93% recommendation rate from 60 reviews.

Hotels.com guest reviews rated the hotel 4.4 out of 5 from 108 reviews.

Verified with a front desk agent: Free Wi-Fi, free breakfast, parking $8 per day, pets allowed for $20 per pet per night. (Call date: Oct. 27, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.5
Very Good

Rated 8.5/10 based on 568 reviews

Ranked #9 out of 1 hotels in Richmond


6 out of 10 | Hannelore stayed May 13, 2014

"Hanne"

"It was a good stay, thanks!"

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10 out of 10 | Gail m stayed October 21, 2012

"Excellent hotel experience."

"I arrived early and my room was available. It was everything a hotel room should be; attractive, very clean and most accommodating. The service at the front desk was pleasantly thorough and receptionist was knowledgeable and helpful. Later in the evening receptionist was pleasant and helpful in supplying alternate arrangements. Overall, an excellent experience. Wouldn't hesitate to stay again or recommend this hotel."

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8 out of 10 | Patricia a . stayed August 17, 2010

"Some admin policies extremly poor while service-A1"

"What is bad is that prebooking a room 2 months in advance ends up costing you more than walking in off the street and booking the same room for an extra night. The prebooking to save dollars on room cost policy is a farce. Service excellent as is location and cleanliness."

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8 out of 10 | Verified Guest stayed May 30, 2004

"I thought the international breakfast that was complimentary with the stay was very nice. The employees were very efficient and friendly."

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Map Marker Holiday Inn Express Vancouver Airport
9351 Bridgeport Road, Richmond, BC