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Holiday Inn Express Hotel & Suites Riverport Richmond

8.9 | Very Good
MAP CALL

Highly-recommended new hotel with comfortable rooms near Hwy 99 in south Richmond

Pros
  • Free Wi-Fi, free parking, free airport shuttle, free breakfast
  • Most guests complimented the staff for their efficient and helpful service
  • Several reviewers were pleased with the hotel's location
  • The hotel's clean and spacious rooms were a source of many compliments
  • Many guests found the hotel quiet
  • Many guests appreciated the hotel's breakfast with hot and cold selections
  • Hotel amenities include an indoor pool and hot tub
Cons
  • A couple of guests found the parking spots small and tight
Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
Free Internet
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Oct 13, 2014
Overview
Located just east of Highway 99 in South Richmond, the Holiday Inn Express Hotel & Suites is popular with air and car travellers who require a hotel close to this major highway or to Vancouver International Airport (YVR), which is roughly a 15-minute drive away. The hotel is also next door to Richmond Ice Centre, making it popular with visiting sports teams.

This non-smoking hotel has 105 air-conditioned guest rooms, all of which offer free Wi-Fi, satellite TV, a mini-fridge, a microwave, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. Standard rooms offer two queen beds, while executive rooms also offer a full kitchen, a sofabed and a separate living area. Suites offer all executive room amenities plus 1 or 2 bedrooms, a dining room, and laundry facilities.

Hotel amenities include an indoor pool and hot tub, a business centre, a fitness room, and a free 24-hour airport shuttle. Accessible rooms are available upon request, parking is free, and pets are not allowed. A complimentary breakfast with hot and cold selections is offered to all guests.

Nearby dining options and the Riverport Entertainment Complex are within a 4-minute walk of the hotel. The Gulf of Georgia Cannery National Historic Site and Steveston Village are a 17-minute drive west. Highway 99 is a 2-minute drive away. BC Ferries' Tsawwassen terminal is a 20-minute drive south of the hotel. Downtown Vancouver can be reached within 30 minutes by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free airport shuttle, free parking, free Wi-Fi, and pets not allowed (call date: Oct. 17, 2012).
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, location, and rooms.

Most guests complimented the staff at this hotel, characterizing them as friendly, helpful, efficient and professional. They were also described as being attentive to client needs and quick to provide information about local attractions.

Several reviewers were pleased with the hotel's location. They noted it was close to Highway 99, surrounding restaurants, the Richmond Ice Centre (next door), and a grocery store. It should be mentioned, however, that a few patrons found the location farther from the airport (roughly 15 minutes) than they would have liked.

The accommodations were a source of compliments by many guests, who described their rooms as clean and spacious with comfortable beds and a strong Wi-Fi signal. The hotel itself was described as looking "new inside and out".
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The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them about noise transfer and the complimentary breakfast.

Some guests complained about noise disturbances. They recounted having heard truck noise outside the front of the hotel, noise from hockey teams staying in adjacent rooms, and a humming sound within the walls. It should be noted, however, that most reviewers found their rooms to be quiet.

A couple of guests found the parking spots small and tight.

A few reviewers said the location was farther from the airport than they would have liked (15-minute drive).
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #2 out of 26 Richmond hotels from 199 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 with an 95% recommendation rate from 41 reviews.

Hotels.com guest reviews rated the hotel 4.5 out of 5 from 68 reviews.

Verified with a front desk agent: Free airport shuttle, free parking, free Wi-Fi, and pets not allowed (call date: Oct. 17, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.9
Very Good
#
2 / out of 24
hotels in Richmond

Rated 8.9/10 based on 3911 reviews

Ranked #2 out of 24 hotels in Richmond

3911
Map Marker Holiday Inn Express Hotel & Suites Riverport Richmond
10688 No. 6 Road, Richmond, BC